BritSalons — Directory of Beauty Salons & Nail Bars

Therapy Hair Body Nails

Beauty Salon en The King's Mile (Kent)
4.7 (76 reviews)

Business information

Description

For residents of The King's Mile, Therapy Hair Body Nails serves as a solid option in the field of Beauty Salon. Located at 21 Burgate, Therapy Hair Body Nails is accessible for those interested in Hairdresser. If you seek quality, Therapy Hair Body Nails maintains a firm commitment to excellence in Beauty Salon. Anyone in need of Beauty Salon can reach out to Therapy Hair Body Nails for guidance.

Activities
Beauty Salon Hairdresser Nail salon Tanning salon Waxing Hair-Removal Service
Address
Therapy Hair Body Nails, 21 Burgate, Canterbury CT1 2HG

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Check our prices section before hiring. Find out how much you should pay y what the service includes in your area.

Datos interesantes

Crowd

  • LGBTQ+ friendly

Parking

  • Paid multi-storey car park
  • Paid parking lot
  • Paid street parking

Payments

  • Credit cards
  • Debit cards
  • NFC mobile payments
  • Mastercard

Planning

  • Appointment required
  • Appointments recommended
  • Accepts walk-ins

Amenities

  • Gender-neutral toilets
  • Toilet
  • Wi-Fi

Offerings

  • Beverages

Recycling

  • Plastic bottles

Service options

  • On-site services

From the business

  • Identifies as women-owned

Location of Therapy Hair Body Nails

Reviews of Therapy Hair Body Nails

4.7 (76 reviews)
Last sync:

Comparing options? Discover our updated ranking with the best Beauty Salon in The King's Mile .

TL
Tracie Linehan
2026-04-28
Google review logo Google

Amy is wonderful…wouldn’t have anyone else do my pedicure. Such a gorgeous salon…would highly recommend!

Owner Response:

Hi Tracie, thank you so much for your kind review and we are glad you love Amie and our space as much as we do!

DD
Debbie Dale
2025-03-20
Google review logo Google

Myself and my beautiful friend came here today and she was treated with so much gentleness and care. She's very poorly and the young lady who gave her a pedicure was epic. Very professional service, lovely and chatty and truly genuine. I would definitely recommend this place. My Max was extremely happy with her pedicure, and hopefully, we can return for another pedicure in the future.

Owner Response:

So pleased that you enjoyed your experience with us. Thank you for choosing us and for taking the time to post a such a lovely review.

AJ
Anna Johns
2024-10-31
Google review logo Google

Updated following the response from the salon:
The salon’s response is a complete misrepresentation of the facts. The spray tan appointment was in September 2023. How anyone can claim to recall what exactly was said on the phone call booking that appointment one year later surely deserves a place in the Guinness Book of Records for memory recall. The salon’s response is blatant lying and an extremely dishonest representation of the facts.

Original review:
Appalling experience. There are far better salons in Canterbury such as B Salon on Dover Street. Avoid at all costs.

I have only been to this place once before for a spray tan. Needed a pedicure and thought I’d try it out. Rang earlier this week to ask the cost and, after a long pause, the girl advise me a pedicure was around £35-38.

Came in today for my pedicure. This was my second ever visit. All fine until I got to the till. The girl said, it’s £40 and you have a charge of £15 for a missed appointment, so a total of £55. I asked what the missed appointments was and she said a manicure from September last year. I don’t have manicures and would not book one so was not prepared to pay this random fee, so she got her manager. This is when the issues started. What an unprofessional, immature and unpleasant person. Blonde woman with glasses, in her mid fifties, so you can avoid her.

The manager explained the charge and I again explained that this was not me, and was also nearly one year ago. She started pulling faces and being sarcastic. After some discussion she said, ok I’ll just charge you for your pedicure today. She said £45. I said, the girl just said it was £40, and when I phoned last week they said it was £35-38. She said, they’re wrong and that never happened. Continued pulling faces. To get away from this, I paid £45, which is a complete rip off for a very mediocre pedicure. I said very politely to her, I won’t be coming here again. To which she screeched, ‘You’re barred!’. Honestly, over £15 that was your own mistake? Times must be hard!

What was a mediocre pedicure became a very nasty experience with this highly unprofessional and unpleasant woman. I can only assume she was a playground bully at school, and this is the behaviour she has continued through her life. If you think mine is an isolated experience or I’m making this up, look at the other poor Google reviews, where this woman has turned really nasty even on her regular customers. Shocking.

Avoid this dreadful unprofessional salon at all costs. B Salon in Dover Street is excellent and I would heartily recommend customers go there instead.

Owner Response:

Hi Anna

We don’t usually have the need to respond to reviews, but on this occasion, we feel we must.
You had been to the salon previously for a tan, whilst being spray tanned you asked about having a pedicure the following morning. As luck would have it we did have a 9am slot the following day.

You even commented “oh that was lucky!”

You then no showed.

In line with our policy’s for no shows a 50% charge was added to your account.
When you then made this booking you didn’t inform the person who took your call that you required a soak off as well as a pedicure.

This and the fee were explained to you at the reception desk.

You were the one who was rude. Not us.

You actually said “who cares, it was a year ago”

Small businesses cannot succeed if people no show for appointments they’ve made.
You were hell bent on creating a scene so I waivered the fee and just charged you for what you had done on this visit. You continued to make rude remarks and the only person pulling faces was you.

Your parting words as you left were “I won’t be back you silly f***king cow” to which I responded “no you won’t as you’re now banned”

This was witnessed by a salon full of people.

Leaving a review like this is so unfair so having a right to reply is invaluable.

Contact & Hours

Closed

Opening Hours

Monday Closed
Tuesday 09:00 - 18:00
Wednesday 09:00 - 18:00
Thursday 09:00 - 19:00
Friday 09:00 - 18:00
Saturday 09:00 - 16:00
Sunday Closed
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