Elite Nails Lounge Brighton
At 0.24 km
BritSalons — Directory of Beauty Salons & Nail Bars
BritSalons — Directory of Beauty Salons & Nail Bars
For residents of Portslade by Sea, Cove Hair & Beauty represents a solid option in the field of Beauty Salon. The location of Cove Hair & Beauty at Kings Rd positions it as a key hub for Nail salon. If you seek quality, Cove Hair & Beauty maintains a firm commitment to excellence in Beauty Salon. Anyone in need of Beauty Salon can reach out to Cove Hair & Beauty for guidance.
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The best hair experience in Brighton! Obsessed with my hair 😍 extensions, colour, treatments - the girls do it all!
Maisie did my extensions and I was in in so much pain when laying my head on my pillow and noticed loads of ripped out hair follicles attached to the tape, went back in and her and Kelly told me it was allergic reaction and to take anti histamine ( it wasn’t) I showed another stylist from different salon and she took them out immediately for free because they would have continued to rip my hair out, I was left with fine damaged hair, I sent Maisie photo proof of my hair and the damage and all I received was very rude messages from her and Kelly gaslighting me into thinking was normal and making me out to be difficult. They refused to give me any money back ( I paid nearly £500 for the service and had the extensions in for less than 2 weeks and was 17) very poor service and even worse customer service, no accountability taken whatsoever.
Had my hair done with Rose, and this girl knows what she doing! I’ve asked questions about hair she answered all of them and gave me more advice how to look after them better. Very lovely woman to chat with. Highly recommend Rose :) thank you so much
Hello I just came to see you and can’t find the salon. I also called and can’t get through it says incorrect phone number and I can’t find the website
Hi! I am so sorry you had trouble - it should be clearly advertised on google that we are based inside the Hilton hotel on Brighton seafront - there is also video directions on our instagram page. So sorry for the phone line - we've had some issues with BT this week. Hopefully you can pop back in again soon! - thanks - management x
Had my hair cut and styled by Maisie. I have really thick hair and I am delighted with my new style. Hair is much easier to look after now as it has been thinned out little and cut into a good shape. Thank you!
As a nervous client I was worried to have my first salon experience however Kelly and the girls couldn’t be more accommodating. They made me feel so comfortable and my hair looks amazing every time. The large selection of drinks and sweet treats always are a nice touch. I’ve never felt more confident than when I leave the salon. Can’t thank or recommend you enough girls. Xxxx
I had the privilege to have my hair done by Kelly . This was my first visit and I was very nervous. Kelly made me so welcome and reassuring throughout the visit . My hair have never looked so beautiful before . 8 weeks later and I still love it and can’t wait for my next visit .
Thank you darling! We are so so glad you had a lovely experience with us. We can't wait to see you soon
The most incredible bunch of ladies and the most amazingly talented hairdressers! The girls have TRANSFORMED my hair completely, and every time I come out of the salon I feel a million dollars. They are all so kind, friendly and pamper me every time. I would never go anywhere else!
Thank you 🫶🏼
Had my hair done by Maisie for the first time, wanted to go blonder as I’m naturally a warmer brown at the moment, and we had a discussion about it, I showed her the exact pictures I was going for and asked if it was feasible to achieve that colour, which she told me it would be. Unfortunately was left coming away darker than before and when I tried to speak to Maisie about this, she didn’t reply to my messages for days and when she did recommended another colour was needed (another £130), which I made clear in the first appointment I didn’t have hundreds to spend at once. The last message I sent still hasn’t been replied too over a week and a half later. Really upset with the treatment and service provided, and now have booked in with a previous salon to fix it. I’ve never had this issue before with hairdressers and absolutely hate complaining but when paying £130 to colour my hair and not have it at all how I asked I feel I have been cheated a little. I think better communication and honest answers could be applied to her customer service in the future. For reference, first pic is before having my hair dyed, the second pic is after, and the third was the inspo picture.
Hi Geena, thank you for taking the time to share your feedback. We’re genuinely sorry to hear that your experience didn’t meet expectations.
We’d like to clarify a few points, as there may have been some miscommunication. The inspiration image referenced in your review is not the same one shared with your stylist, Maisie via Instagram direct message prior to your appointment. In addition, during your in-salon consultation, you expressed a strong preference for incorporating lowlights to achieve contrast in order to address the warmth in your current colour - which Maisie carefully prioritised as part of your service.
Maisie has remained in consistent communication with you following the appointment, and the only message she has not yet responded to is the one in which you indicated your decision to visit another salon.
We always aim to resolve any concerns directly and constructively, and we would have welcomed the opportunity to address this with you privately before a public review was posted. Our team truly cares about our clients and strives to deliver the highest standard of service and care.
If you would be open to discussing this further, I Kelly (salon manager) would be more than happy to speak with you directly and see if there’s a way we can resolve this together.
Warm regards,
Cove Management
@maisieellahair is amazing, I’m quite picky but she is super patient and just knows what I want! I always love how she does my hair, couldn’t go to anyone else 🤍
The hairdressers is located inside the Brighton Metropole and not where maps is indicating.
Kelly was amazing so I booked in a second appointment straightaway. My hair feels way better after the olaplex treatment too.
Thank you darling!! So glad you had a lovely time! & thank you for making us aware the maps is wrong as we had no idea! We look forward to seeing you again soon xxx
Went to Rose after a hair disaster done by another salon in Brighton. She managed to not only fix all the damage, but also get the colour the way I wanted. Absolute angel, loves a good chat which I appreciate cause I don't like being stuck in silence and feeling like I can't talk, and she made me feel good about myself. She is now my go-to in the UK and won't be doing my hair anywhere else.
We are so glad you had a fab time with us!! Welcome to the cove family 🥰
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