Beauty by Jessica
At 2.84 km
BritSalons — Directory of Beauty Salons & Nail Bars
BritSalons — Directory of Beauty Salons & Nail Bars
Those living in Bramley, Katy’s nails represents a solid option in the field of Nail salon. The address of Katy’s nails at 22 High St makes it a key hub for the industry. The community rate this business at 4.8 stars. For more information, we suggest you visit Katy’s nails.
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normally i love going to Katys nails but today the male nail tech seemed to be really irritated about doing my nails and pushed my hands and fingers to be in the correct position in an annoyed and forceful way, kept sighing at me when my hands werent in the correct place. And also I accidentally smudged the polish and let him know immediately afterwards in a friendly manner but he appeared quite angry and ignored what i had said and i left the salon with dried nail polish on my finger as he didnt wipe it away. Although I love how my nails turned out, the lack of care shown by this nail tech left me feeling upset and I wasnt happy about the way I was treated.
Amazing customer service and always really great nails that last a long time. Everyone is so lovely in salon and very accommodating. Always have great French tips done by Vu
Thank you so much ❤️
Terrible customer service. No respect for time and no communication
Hi Kristy,
Thank you very much for your review and we sincerely apologise for your bad experience. Thank you for your feedback. We're truly sorry to hear about your negative experience. We understand your frustration and would like to learn more about what happened to see how we can make things right. Please contact us directly so we can address your concerns. We appreciate your business and hope to have the opportunity to regain your trust
I highly recommend Katy’s. I have been going for over a year. Excellent nails and very friendly service. They work so hard and deserve their popularity.
Thanks ❤️
Lovely staff they are the best in the area highly recommended
Thanks ❤️
Saw Tam yesterday, and she is brilliant. Had a pedicure and manicure, normal polish and the service was fantastic with great results. Clean, spacious salon and my now go to desitnation for everything nails. Decent price too for the service received. I'll be back! Thank you!
EDITED - Have returned on other occasions, Tam was great, although had two different guys and not as good experience - noticed they don’t use fresh nail file for each customer, be aware of cross infections. . last week I attended, experience was painful, cut my skin around nails, took chunks out when shaving hard skin, made me bleed and sore - had to treat so wouldn’t get infected . Treatment hadn’t finished and they started spraying bleach cleaning products in the foot bowl. At least wait until have left the area please.
2nd EDIT - Tam, I hadnt realised you had responded on here, so when I came home to edit my review after seeing you today, it was a pure coincedence. It just so happens, becasue i saw you on the off chance that i asked for an appointement. Thank you for looking after me today, you were brilliant and great toes again. I will be back to see you very soon, Tam, and thank you for addressing my complaint from last time and making it right again. I appreciate your efforts and kindness. See you soon :-)
Hi Michelle! It’s Tam here, I am so sorry to hear what happened that was out of my control as it was very busy at the time and I wasn’t able to check if you were happy with the service. I would be more than happy to personally redo the service for you free of charge as I would never want anyone to walk out of our small business with that bad experience and I will look into this matter if you’re happy to come jn please feel free to call or send a message on facebook or instagram . Much love,Tam.
I have been a customer of Katy's nails since they have first opened and I would highly recommend them. Their attention to details is first class, the salon is immaculate they take their time to offer the best service. Thank you for always being so warm and welcoming x
Thank you so much love very appreciated! Hope to see you soon very happy to hear that x
Tam and Anne are lovely, friendly and excellent at what they do! Always happy to make a cuppa and do a excellent job. Thanks girlies
Thank you so much ❤️
Really welcoming staff and happy with service. Would definitely recommend!
Thanks ❤️
So lovely and accommodating, wouldn't dream of going anywhere else!
Thank you so much 😊 very appreciatied
very friendly staff i always come here when i need my nails done x very nice and professional 🎀
Thanks ❤️
Lovely nails! Lots of choice of colours and well priced
Thank you so much ❤️
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