Beauty by Jessica
At 0.51 km
BritSalons — Directory of Beauty Salons & Nail Bars
BritSalons — Directory of Beauty Salons & Nail Bars
Sky Nails Godalming is a company recognized in Godalming, dedicated to meeting the demand for Nail salon and related services. Its premises are situated at 9A Farncombe St, serving the area. For a reliable service, Sky Nails Godalming maintains a clear commitment to excellence in Nail salon. For more information, it is recommended to visit Sky Nails Godalming.
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I have been visiting regularly since they opened. Having never experienced chipped or broken nails, I was very shocked to have one of my nails chipped and broken after 6 days of application of SnS. When arriving at 9am I was told to come back at 12, I could not due to an appt told to come back after 3 or tomorrow lunchtime. I arrive at 4 to be told come back at 5:30. I am extremely disappointed as I only wanted to pay for one nail repair, I work full time therefore time is also precious. When I said I will need to find somewhere else to do it, I was met with a shrug.
I used to enjoy my time at the salon, however now myself and daughter will be going somewhere else.
Great salon. Lovely nails every time! X
I have been coming to sky nails for over 1 year now, the salon is always very clean, the pedicure chairs are lovely and relaxing. my nails always look amazing! Had a lovely trip there this evening for both pedicure and manicure, staff were very friendly as always. See you in 2026!
Thank you so much for your feedback.
I was really impressed when this place first opened, but unfortunately the standard has slipped significantly. I’m rarely asked how long or short I’d like my nails, even when being seen by the manager, and on several occasions I’ve had to stop the appointment myself to clarify before the colouring starts. Communication overall is very poor.
My nails also constantly break, even when I have BIAB, and the hand massage that used to be included no longer seems to be offered.
On top of this, the manager often appears uncomfortable or reluctant when applying loyalty card discounts, even when they’ve clearly been earned. This creates an awkward and unfriendly atmosphere. Sadly, because of these issues, I won’t be returning.
I've been coming here for over a year and I used to really rate it highly but unfortunately the last 3 visits just havent been the same. My SNS hasn't lasted long, the shaping and overall finish has been poor and generally its felt like a rushed job. It really depends who you get on the day and I can't risk it any more so will be going elsewhere. It's a shame as I love supporting local businesses and the owners seem really nice so not sure why its gone down hill.
Hi Rosie
Thank you so much for your honest feedback and supporting our salon over the past year.we’ve truly sorry to hear that your last few visits didn’t meet your expectations,especially after you previously had good experiences with us.
Recently we’ve had some new staff members, we sincerely apologise if this affected the consistency of our service.your feedback is very important to us and helps us continue improving.
We truly value you as a long time customer and would really love the opportunity to make things right..if you happy to give us another chance,the salon owner will personally do your nails to ensure the quality and finish meet your expectations. We kindly recommend booking in advance so the owner can arrange enough time to take care of your appointment properly.
Thank you again for supporting our local business, we hope to welcome you back soon.
Regards
Team SkyNails
Another amazing visit. Kind, friendly and professional. Best nail salon around. :)
Always do a fabulous job - love the pedicures and lovely team
Thank you for your help in our continued growth and we will service you better.
Sky Nails are fantastic, I wouldn’t go anywhere else !
Booking online is super easy and even if I forget to book, they always do their best to fit me in.
I love Sky Nails because the service is super personable and they really take time and care when doing my nails. My nails always last such a long time. I get builder gel and it never chips!
I have recommended to several friends and family members who all agree.
Thank you for your help in our continued growth and we will service you better.
Lovely staff brilliant service 👏
Will come again definitely 👍
Thank you so much for your help in our continued growth and we will service you better.
Great service and always do a lovely job of my BIAB nails and an only pedicure too.
Thank you so much for your help in our continued growth and we will service you better.
I have been coming here since they opened, they always do beautiful nails. I would highly recommend coming here. I wouldn’t go anywhere else now.
Thank you so much for your help in our continued growth and we will service you better.
My go to nail place.. always spending so long making my nails perfect! Been coming here for 2 years and will never cheat. Always do whatever designs you want.
Thank you so much for your help in our continued growth and we will service you better.
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