The Style Lounge

Andrew Smith

2026-02-20

Google

Always a nice relaxing experience and the staff are all lovely and very helpful.
Harriet is very good at her job!
My daughter had her hair styled and thoroughly enjoyed coming along too. I love how relaxed the salon is and how you are made to feel valued as a customer
Even children get a lovely drink and snack.

Thankyou.

Isabelle Fellows

2025-11-30

Google

I am extremely disappointed with the Style Lounge. I tried to cancel an appointment the day before it was due and was refused. I was told that because the cancellation was within forty eight hours I would be charged the full price of fifty two pounds. I explained that I had an emergency and that, while I understand the inconvenience, unexpected events do happen. I was met with rigid, scripted responses and told that my card on file would be charged in full.

Charging the full amount for a missed appointment is unreasonable, and doing so when I gave twenty four hours notice is even more so. I apologised and explained the situation, yet the staff member simply repeated that it was policy and entirely inflexible. Since I was automatically booked in after my previous visit, it feels exploitative to refuse any cancellation and then demand full payment for a service that will not be provided and could very easily be given to another customer.

I understand the need for a cancellation policy and I would have been happy to pay a cancellation fee for the inconvenience, but charging the full price for the service is ridiculous and money- hungry.

Jody Butler

2025-05-20

Google

Delighted with a "risky" change of style I had today. Awesome support and advice with cut and styling. I have put this off for so long, and so glad you helped me take the leap, love my wolf cut! Awesome service all round at this wonderful salon!

Sarah Shelley

2025-03-02

Google

I was absolutely desperate for the loo whilst walking through town with my two children (one of whom had hurt her leg) I popped in and asked if I could use the facilities and I couldn’t have recieved a warmer and more welcoming yes, of course. I couldn’t get over how kind, cheerful and obliging they were and what a lovely relaxed atmosphere the gorgeous salon had. My daughter left very impressed too. Thank you for being nice people, the salon and hand soap is pure luxury!

Linda Leigh

2024-12-04

Google

Thank you Rachael for another fabulous haircut. I always feel relaxed after my visit having had a lovely head massage.

Linda

2024-07-23

Google

Went for my hair done for my son's wedding highly recommend they were so nice and professional asked me what I wanted and it was done beautifully and the cuppa was lovely

Jess

2024-04-29

Google

Hannah is brilliant, she listens to exactly what you want, and I always come away happy with my hair, wouldn’t go anywhere else, thank you x

Helen Ryman

2024-04-10

Google

They are always really lovely at the Style Lounge. I’m always happy when I come out. I have Hannah for my colour and Jess for a cut and they are both talented and fabulous!

Christine Malley

2024-04-10

Google

Very poor customer experience.
1. A darker colour was used on my roots without prior discussion
2. A "silver shampoo" was used to wash my hair without

Sharon Smith

2024-03-28

Google

Lovely place, very welcoming. Hannah did a fantastic job yesterday, from having my back massaged as my hair was washed, head massage, luxury hot chocolate and an amazing cut, blow and curl. Great experience, thank you,

N. T

2024-03-08

Google

Always an absolute pleasure, you are treated to a mini spa day- massage chair & head massage, cheeky indulgent drinks and of course a great stylist- Rachael.

Alice Spiers

2024-02-09

Google

Really enjoyed my treatment and blow dry today. Lovely massage chairs and a head massage. Great drinks selection also. My hair looks and feels great. Definitely the me time I needed.