Baddy's Parlour

Wow, thank you so much for such an incredible review 💛✨ Reading this truly means the world to us. We’re so happy to hear that your hair journey with Baddy’s Parlour has been such a positive one and that you continue to trust us with your hair care.

Creating a welcoming atmosphere, delivering healthy hair results, and making every client leave feeling confident is exactly what we strive for every single day 💇🏽‍♀️✨ Your kind words and recommendation genuinely mean so much to the whole team. We can’t wait to welcome you back again soon 🤍

Thank you so much for your lovely 5-star review ✨ Tessa and Garen will be so happy to hear this! We’re delighted your hair is growing healthier and that you always feel well looked after. Great hair care and honest advice is what we pride ourselves on 💇🏽‍♀️💛

Thank you for the amazing 5-star review ✨ We’re so pleased you loved your weave and enjoyed the service and customer care. Creating beautiful results in a welcoming environment is always our goal 💇🏽‍♀️💛

Thank you so much for your lovely 5-star review ✨ Paul will be delighted to hear this! We’re so pleased you enjoyed your massage and left feeling refreshed and relaxed. We truly appreciate your support and look forward to welcoming you back again soon 💛

Thank you for your feedback. We’re sorry to hear that you were unhappy with your experience.

At Baddy’s Parlour, we take consultations very seriously and always aim to confirm length and expectations clearly before any cutting takes place. Cutting from waist-length to shoulder-length without agreement is not in line with our standards.

We would have appreciated the opportunity to discuss this with you directly at the time so we could properly understand and address your concerns.

We remain committed to delivering professional, attentive service and ensuring all clients feel confident in the results.

Thank you for your feedback. We’re sorry to hear you were unhappy with your experience.

To clarify, the design you initially requested was discussed at the start of the appointment. During the service, it became clear that the exact style was not achievable based on nail length and structure, and an alternative was suggested and agreed to before proceeding. We would never intentionally mislead a client.

In terms of retention, acrylic nails should last significantly longer when properly applied and maintained. Factors such as nail condition, lifestyle, and aftercare can all impact longevity. That said, we always encourage clients to contact us promptly if there are any issues so we can assess and resolve them.

We take all feedback seriously, however we do not recognise the claim that concerns were ignored, as we remain responsive to clients who reach out through the appropriate channels.

We are committed to providing professional, honest service and quality results, and we stand by the standards of our work.

Thank you for your feedback. We’re sorry to hear that your experience did not meet expectations.

We always aim to open and begin appointments on time, and we apologise if there was a short delay on this occasion.

In terms of the colour result, grey coverage and final tones can vary depending on hair history, previous colour, and condition. That said, we always encourage clients to raise any concerns during or immediately after the appointment so we can assess and make any necessary adjustments.

We take communication and client satisfaction seriously, and your feedback has been noted. We remain committed to delivering professional, attentive service to all our clients.

Thank you so much for your amazing 5-star review 💓 We’re delighted you felt so welcomed and had such a great experience with Garen. He’ll be really pleased to hear your kind words. Taking time and care with every client is what we pride ourselves on. We truly appreciate your support and look forward to welcoming you back again soon 💛

Thank you so much for your amazing 5-star review ✨ Garen will be delighted to hear this! We’re so pleased he consistently delivers the results you love and makes every visit enjoyable. We truly appreciate your recommendation and look forward to seeing you again soon.

Thank you so much for your 5-star review ✨ We’re delighted to hear you experienced our friendly yet professional approach. Providing skilled hairstyling in a welcoming environment is exactly what we pride ourselves on. We truly appreciate your support and look forward to welcoming you back again soon.

Thank you so much for your lovely review ✨ We’re really happy to hear you loved your lashes and butterfly extensions. Our team always goes the extra mile to make sure every detail is just right, so it’s great to know you felt well looked after throughout your visit. Thank you for choosing Baddy’s Parlour. We truly appreciate your support and look forward to welcoming you back again soon 💛

Thank you for taking the time to share your feedback. We’re sorry to hear that your recent experience did not meet your expectations.

Baddy’s Parlour has always operated as a unisex salon, welcoming clients of all genders. We respect and value people from all backgrounds and beliefs, and we do our best to accommodate requests where possible as a kind gesture, not as a compulsory or guaranteed service. Unfortunately, we are not able to ask members of staff who are scheduled and on duty to leave the salon, as this would be unfair and discriminatory to our team.

Where private or adjusted arrangements are requested outside of our standard service, additional charges may apply and are always communicated in advance. We do not intend to cause discomfort, but we must also operate fairly, transparently, and in line with our business values.

We take pricing transparency seriously and strive to ensure all costs are explained before services begin. If there has ever been any misunderstanding, we would always encourage clients to speak with us directly so it can be addressed promptly.

We appreciate your feedback. However, if you are seeking a women-only environment, a women-only salon may be better aligned with your needs. We wish you all the best moving forward.