Regal nails

Soorya Mohandas

2026-03-16

Google

I had my nails done here two days ago and unfortunately my experience was very disappointing. The male staff member who did my nails was quite rude and did not seem interested in listening to what I actually wanted. I have been to many nail salons before and have never experienced such an attitude from staff.

He was also very rough while filing my nails, and even after two days my fingers are still hurting. Additionally, the nail extensions were not placed accurately, which made the final result look uneven.

Additionally, the pricing was not transparent. The price mentioned at the beginning was later changed to a higher amount, which felt quite unprofessional and misleading.

Overall, the service did not meet my expectations and I hope the salon improves both customer service and the quality of their work.

chloe byrne

2026-03-14

Google

Absolutely appalled by the service we received today. I brought one of my clients in to have her nails done. I work as a support worker for people with disabilities, and this particular client has Down syndrome and can sometimes struggle to keep her hands completely still. When we arrived, I made the staff aware of this so they understood in advance.

From the moment the technician began, he was visibly frustrated — huffing, shaking his head, and reacting every time her hand moved slightly. He applied one coat of colour, and unfortunately my client accidentally caught her nails on the lamp, which removed some of the polish. These things happen, and two nails needed to be redone. I apologised and assisted by holding her fingers to help keep them steady.

Shortly after, my client took her other hand out of the lamp and another nail was smudged. I completely understand that working in these situations can require patience, but instead of showing any understanding, the technician abruptly told us to leave. He said “free for her” and refused to continue, speaking in a rude tone while shaking his head.

I apologised again and we stood up to leave as he had asked. However, he then demanded that she pay £5. When I asked what this was for, he said “the colour.” I explained that he had just said it would be free and that very little had actually been done aside from one coat of polish. Despite this, he continued to insist on £5, which I paid simply to remove my client from an uncomfortable situation. To make matters worse, he then practically threw the change at me and didn’t utter a word.

The technician’s behaviour was extremely rude, disrespectful, and came across as discriminatory. He showed absolutely no patience or understanding towards my client and refused service after two small mistakes. The way he spoke to both of us was unacceptable.

I understand that not everyone has training or experience working with people with disabilities, but what was needed here was basic patience and kindness. Instead, we were treated with hostility and disrespect. I am deeply disappointed and upset that my client had to experience this — and that she was still made to pay.

Disgusting service.

Alice T

2025-12-19

Google

both staff extremely rude!!
Waited over an hour to get my nails done ( I didn’t mind doing this) but soon a sit was my turn my nails were rushed as quick as possible! I’ve never been spoken to how I was spoken to in there and will never be returning

Hak

2025-11-12

Google

Paid £33 and this was the quality of work. I do not recommend

Hope Oneill

2024-04-10

Google

Absolutely disgusting place needs a good clean and new staff, nails was massive bubbles and pink asked for a specific look for my birthday and they was awful refused to pay the man got up tryed to cut them off the woman wouldn’t let me leave the shop screaming in my face had to pay £20 to leave could of done better myself last pic is what I asked for

amira al-shabazz

2024-03-02

Google

Best nails I’ve had done. All equal and perfect. So happy

Debbie McCourt

2023-07-08

Google

Walk-in today. So delighted with my nails. Technician was fabulous. He was so good, can't stop looking at my nails, it's been a long time since I have had my nails done, makes you feel fab! Definitely recommend this place and will be returning! It was really chilled in the salon, felt like a proper pamper.
Dee

emily Jameson

2022-09-09

Google

I got gel nails done here yesterday for £23, they don’t take appointments it’s walk in and wait only.
The people there didn't speak the best English so I showed a picture of what I wanted. Really happy with my nails, the lady was really quick and gentle with my nails. I wish my cuticles had been pushed back ( I just think it makes the nails look nicer for longer) but honestly I’m so happy with them.
Hygiene could be improved by using a new nail file for each person and sanitising things more.

Lynn Devey

2022-04-09

Google

Had about 45 min wait but it was Sat at 1pm. Always happy with what they do.

Kristiana Heisele

2022-02-16

Google

Ehh no way , I went 2 days ago to do nails for valentines days . After 2 days they come off 2 nails , give a call to salons and how you think what they say - sorry we can’t help you 😡 man English it’s understandable . I pay 32£for nothing look like . No recommended at all . I ask to remove all nails as I’m no longer want this ugly manicure need even not for that’s . No way no way it’s ridiculous service .

Faye Murphy

2020-07-22

Google

Cut me rough and wouldn’t come again ! Nails look okay tho

Debbie Burns

2019-10-30

Google

Love gettin my nails done here. They always look lovely.