Cinderella Nail & Salon
At 0.01 km
BritSalons — Directory of Beauty Salons & Nail Bars
BritSalons — Directory of Beauty Salons & Nail Bars
For residents of Kings Barton, Gloucester Nails & Beauty represents a solid option in the field of Nail salon. Located at 82 Eastgate St, Gloucester Nails & Beauty offers easy access for those interested in Beauty Salon. With a rating of 4.1 based on 86 reviews, Gloucester Nails & Beauty demonstrates client trust. For more information, we suggest you visit Gloucester Nails & Beauty.
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They're very nice people very cheerful. I will always get my nails done there.
love this nail shop, owners are so friends and so is the staff
I came in a few weeks ago for a pedicure and gel removal before my surgery. Afterwards, my nail beds were left extremely thin, which was really frustrating. During the appointment, one of the ladies also spoke quite loudly during what was meant to be a conversation between three of us, so it felt like the whole salon could hear. Couldn’t say I completely enjoyed my experience.
Hi
Thank you for sharing your feedback with us. We’re truly sorry to hear that your experience didn’t meet expectations, especially during an important time before your surgery.
Regarding the gel removal, we always aim to be gentle and careful, and we regret that your nail beds felt thin afterwards. We’ll review this with our team to ensure it doesn’t happen again.
We also apologize if the conversation in the salon felt too loud — your comfort and privacy matter to us, and we’ll make sure to be more mindful moving forward.
We appreciate you bringing this to our attention. If you’re open to it, we’d love the opportunity to welcome you back and make things right. Please feel free to contact us directly so we can assist you.
Thank you again for helping us improve.
I have had biab done twice with the same man super thick each nail is different and i have contacted the shop before and they just say someone else will do it next time
Will never forgive this place for what they did to my daughter she had mental health issues and anxiety they were shown a pic said they could do it but gems would be slightly different that wasn't an issue but all of a sudden everything seemed to be rushed, the woman was rude how she spoke to my daughter even though a woman before changed the orange colour she had 3 times. My daughter left crying with nails not finished and I told the woman my daughter had disabilities straight away tried to apologise saying they would have treated her different had they known that's disgusting people are paying money and everyone should be treated the same with respect at the end of the day
im sorry for that day. as i really dont know she have that problem
Will not be going back. I have severe anxiety and depression and ptsd . I left having a panic attack and crying . I got my nails done this morning and they wasn’t the best so I went somewhere else that had good recommendations a little later which is this place. I walk into the nail salon, straight away ask if they have enough time to do my nails, and show them the design I wanted. They said yes but they didn’t have the charms in the photo… I said that’s okay as long as they has some similar and they told me to sit and wait . I sat and waited …. I then got called over and showed the design again, to which they said for Halloween…. I said yes not wanting to feel awkward as I have bad anxiety…. To me they were just regular nails.
He puts the tips on and asks if that’s okay and if not he can remove and put on again .. I said I would like him to redo one tip and all I got was annoyance and huffing… I was so confused and my anxiety went through the roof as I started to think “what I have done wrong?” I started to shake and my heart was racing so I took some rescue remedy. He puts the acrylic on and I can already tell the shape is no where near the same as the photo that I showed him, but I didn’t mind as I had already spent all morning getting my nails done somewhere else and it was getting late and I was scared to say anything . I noticed a few were not even straight, then he cuts my thumb with a file and again I just endured it, as I didn’t want it to be awkward. I get told to move seats for my nails to be painted and decorated. It felt so rushed . (I did ask if they had time for me and showed design at the start and before starting)
They get out gems and it’s so overwhelming and the only similar charms they had were not enough for the design I wanted. While I’m trying to look at them with my mum she’s already painting my nails … I felt so panicky that it all seems like a fast blur to me now, but I realise the nails aren’t going to look amazing. They look nothing like the photo I showed at the start but tome was getting on, and I didn’t want to take anymore of there time so before they finished painting my nails I ask if they can just do a clear coat of varnish and I’ll pay. That’s it. I understand she already painted some but I was so overwhelmed.She gets angry at me and tells me I’m wasting their time and I can’t keep changing my mind. Other than saying my nail was crooked near the start I didn’t make a complaint due to my anxiety . I also never been here before . She then starts to file off the paint in a rough and harsh way so I say I’m sorry I haven’t been here before . I turned to my mum to say I can’t do this anymore and I might have to start doing my own nails because of my anxiety. The nail lady turns to me and says “AS YOU SHOULD !!!” I ask her why she’s being so mean to me and that’s it I’m in floods of tears and my mum tells her I suffer with mental health disorders but mostly anxiety. She then tries to apologise and says if she knew that she would have treated me better ! What I’m crying, full on crying, at this point and hyperventilating and I’m begging my mum to take me home . Why is it this lady would have treated me better if she had known? Why can’t we just treat people kindly if they have problems or not? I also don’t feel comfortable walking into a nail salon and at the start of getting my nails done with people around I don’t know and saying “oh I have anxiety”! I have anxiety - I can’t just do that. I struggle to talk at the best of times to new people and to make it worse, there was a lady getting orange nails before me who was being alot with changing her mind about the different shade of orange she picked and not once was the nail lady mean to her, was rude to her, or rushed her .
I have always loved getting my nails done .. it was a way to express myself and made me feel good but now I really don’t know how I’m going to build the courage to go again after such an awful and exposing experience. Please be careful going here. I’m now home and have nails I have no idea what to do with .
We’re truly sorry to hear that your visit with us caused you distress — that’s never the experience we want any client to have. Our goal is always to provide a comfortable, welcoming, and professional environment for everyone, and we take your feedback very seriously.
We appreciate that you shared how you were feeling during your appointment, and we’re sorry that we weren’t aware of the extent of your anxiety at the time. We always aim to communicate clearly and make adjustments to meet each client’s needs, and we’re sorry if this situation felt overwhelming or rushed.
Hope you can find the right place for you live . i never try to mean to you …
The BEST nail shop. The staff are so lovely, my nails look 10/10 every single time. If your not going to Gloucester nails and beauty then that’s probably why your not satisfied 😩
Great service and amazing staff
10/10 service offered me a hot drink soon as I came in all lovely people and the lady who done my nail design is the BEST would recommend to everyone ♥️
This nail shop is top tier, haven’t went anywhere else in Gloucester that can recreate the designs they do, they’re hospitality is amazing and even offered hot beverages.
I’m very satisfied with my nails and would definitely come back here again, I highly recommend going here if yu want yur nails done in Gloucester for a reasonable price x
I’ll only come here. Very nice friendly staff. Perfect nails and
Great service
Love this salon! Everyone is really lovely and i always leave with nails i absolutely love.
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