Usa Nails

Amber

2026-01-03

Google

My nail tech was lovely, we had great conversation. The only thing i would improve is that they didn’t touch my cuticles at all! Love the result. Cost £36.

Amanda

2025-11-12

Google

I didnt have a bad experience at all. Staff were lovely and my nails were done perfect and havnt had any issues with my nails. I would go back there again.

K B

2025-10-18

Google

Generally I don't like to leave bad reviews for places I've visited as I believe in giving businesses the benefit of the doubt however the rudeness of the staff and poor quality of the product cannot go without comment. After bullying my partner into selling her a product she clearly did not request and not being able to copy a basic design that she had provided at the start of the service. I can safely say that you should not waste your time or money here. On top of having a poor service the staff took the time to insult my partner in their own language! It's Unbelievable that this place is still operating in Norwich.

molly hall

2025-08-13

Google

The nail’s themselves were fine and what I asked for however, within a few weeks the edges started to flake away and become very crusty. I removed them today and even soaking them in acetone the nail dissolved into a gloopy substance which made the process very long, my nails were also manipulated to grow weirdly under the nail so now they’re in a poor condition and are weak and sore. I wouldn’t recommend.

Emilija Gudel

2025-08-11

Google

nails were fine for a few weeks until they started to grow out just a little but and then they started to come off, my nails are bleeding when finger touches anything and its extremely painful do not go here unless you want to experience pain its something with the glue and the nail prep

Eloise Osborne

2025-08-02

Google

Really good, took their time,
people working their are really nice and understanding, you should definitely go to usa nails!

Amy T

2025-07-13

Google

Not the best experience.

Went in for an infill. When they went to infill, they asked why I had white acrylic powder. I explained that it was for a wedding I attended for the design I had. The woman sighed and said well it’s more difficult to infill with white powder. She managed to do it. However, when it came to the colour. She said I was not allowed any light colours and to choose a dark colour. She also said the heart should be white on a dark colour. So I chose a darker colour than the one that I originally wanted. After 45 minutes of filing my nails with multiple tools, another colleague came and painted them. I was in the salon for well over an hour and 15 minutes. And came out with nails that are awful. I asked for a Matte top coat. And all you can see is smeary lines across all my nails.

I wasted £40 and my morning in this salon, ending up with cuts, awful nails and sore fingers, even a day later: the staff were so rude, to not only me but other customers. Would not recommend using this place

Karishma Roopchand

2025-07-02

Google

Very rude staff, nails are very messy. Would not recommend at all.

Michelle Tansley

2025-07-01

Google

Had a Pedicure with Polish earlier today. Won't be going back. Polish Chipped already and Toenail edges dyed blue from the Foot Spa. Awful.

nicole pugh

2025-05-01

Google

A customer for over 10 years and so impressed with their skill and designs. The owners are so talented and the team also. My nails were done in 22 minutes for a full set yesterday when I said I had only 45 mins. Incredible. It’s a walk in and never had to wait long. Nails last over 6 weeks. Will not use anyone else.

Dani Ivanova

2024-12-18

Google

Thank you for your amazing job. I have the most beautiful nails 💅 😍

Rebecca Charlotte

2024-11-02

Google

Bad customer service.