Beau Tribu
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BritSalons — Directory of Beauty Salons & Nail Bars
BritSalons — Directory of Beauty Salons & Nail Bars
The Nail Polish Bromley is a business recognized in Plaistow, dedicated to providing solutions in Nail salon and related services. Based at 37 East St, The Nail Polish Bromley is accessible for anyone looking for related services. The community have rated this business at 4.8 stars. For more information, it is recommended to visit The Nail Polish Bromley.
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Couldn’t recommend this shop more! Ryan is so knowledgeable and always does my nails perfectly. They make the best suggestions every time & helped me repair my nails after going to another shop previously. Staff are lovely to chat to & the interior is gorgeous! Thanks so much 🤩
A lovely, clean and friendly nail salon. If you want somewhere that cares about the health of your nails as well as how they look then go here. Tee is especially good🩷
Very lovely experience💖💖
Staff so friendly and polite. I had a broken nail so they fixed it perfectly
I came in today with what was left of some very bad acrylics done at another salon. My appointment was with Ryan and he absolutely transformed my nails. He really took his time to make them perfect for me and listened to what I wanted. I will definitely be back! Thank you Ryan!
Always such a lovely experience! Staff are super friendly, especially Ryan and im always pleased with my nails :)
Had a lovey experience here after getting my move and renovations meant I couldn't get my nails done for months. Clean space, prompt service, friendly and accommodating staff. I am really happy with my nails 💅 and will be back for a pedicure soon.
I went in wanting acrylic ombré but Tee convinced me to try BIAB and I am a total convert! I usually don’t like the finish on BIAB but she did an amazing job. She was also really lovely to talk with, as was the male owner (sorry I missed your name). Really great place :)
I've been consistently visiting this nail salon for a while now after trying a number of other Bromley salons, and my experience is always excellent. It is clean, calm and the customer service is great. Ryan, in particular, has outstanding attention to detail, is knowledgeable and gives great advice around nail health, whilst also always doing everything in his power to ensure customers leave happy with their nails. My set from today (pic attached) are some of the best I've ever had. Highly recommend this salon!
I went in for a pedicure, sat down, and everything seemed fine at first. After she finished the pedicure, she asked if I wanted color. I said I’d like to quickly check the options, and she told me to “be quick,” which already felt a little odd and uncomfortable.
While she was applying the polish, I accidentally moved my foot slightly and it smudged. I immediately apologised, but she looked at me very angrily and threw the cotton pad down in frustration while cleaning it. The reaction felt completely unnecessary and made me feel very uncomfortable. I even offered to fix it myself, but she said no.
She then finished the pedicure without applying a top coat, and after sitting there for about 10 minutes, I had to ask her to apply it.
I came in wanting to treat myself. I’m a new mum, running on no sleep and long, heavy days, and I finally had a small window of time to do something nice for myself. The salon looks lovely and clean, which is why I chose to go in. Unfortunately, instead of feeling relaxed and refreshed, I left feeling upset and in tears. I understand that everyone can have bad days but customers can too. You never know what someone else is going through. A little professionalism and empathy would go a long way. Sadly, I won’t be returning.
Hi Vanesa
We are truly sorry to hear that your visit did not leave you feeling relaxed and cared for — especially when it was meant to be a well-deserved treat during what we understand is a very demanding time as a new mum.
What you described does not reflect the level of professionalism, patience, and kindness we strive to provide to every client. You should never have felt rushed, uncomfortable, or upset during your appointment. We are particularly sorry that the interaction around the polish application made you feel uneasy and that you had to request the top coat afterward. That is not the standard of service we expect from our team.
We understand that both clients and staff can have challenging days, but that should never affect the quality of care or courtesy shown in our salon. Your feedback is important, and we will be addressing this matter internally to ensure it does not happen again.
We genuinely regret that your experience left you feeling disappointed and in tears.
If you would be open to it, we would appreciate the opportunity to make this right
Kind regards
The nail polish
The atmosphere is amazing, the place is very clean and the staff there are very kind and professional! The lady that did my nails was a real sweetheart making sure that the service she provided me was meeting my standards throughout out the whole appointment! My nails turned out perfect I will for sure be returning! ☺️
Just had another biab gel nails with Ryan. His attention to detail is amazing. And the quality finish is great. The salon setting is nice & calm. The nails last well too. Will definitely be returning.
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