Top Nails
At 0.12 km
BritSalons — Directory of Beauty Salons & Nail Bars
BritSalons — Directory of Beauty Salons & Nail Bars
For residents of Gants Hill, Classic Nail Salon serves as a top choice in the field of Nail salon. Located at 535 Cranbrook Rd, Classic Nail Salon offers easy access for anyone looking for related services. If you seek quality, Classic Nail Salon maintains a firm commitment to excellence in Nail salon. Anyone in need of Nail salon can reach out to Classic Nail Salon for guidance.
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Comparing options? Discover our updated ranking with the Top 3 best Nail salon in Gants Hill .
I’ve visited this salon twice now, and unfortunately both experiences have been disappointing.
The first time, I went in for a pedicure and ended up with my big toe being cut open. It was bleeding quite badly, and although first aid was given, the technician immediately blamed me for moving. In reality, I moved my foot away because the pressure being applied was too intense and I could feel that something wasn’t right. It was uncomfortable and the lack of accountability made the situation worse.
I decided to give the salon another chance two months later, once my toe had healed (although I’m still left with a scar). I booked a manicure and pedicure and was asked if I wanted colour, to which I said yes. However, at no point was I asked whether I wanted gel polish. When I went to pay, I was charged almost £20 extra for gel polish that I did not request.
When I raised this at the till, the staff member insisted that I had been asked and had agreed, which simply isn’t true. I felt dismissed and not listened to.
Overall, both visits left me feeling disappointed — not just because of the issues themselves, but because of how they were handled. I would have appreciated clearer communication and better customer service.
I will not be returning.
I have been coming here since I was 14 and my nails have always been done to the highest standards! Everyone is so welcoming and treats you like you are part of their family. Prices and service here is incredible !
Thank you so much for your lovely review! It truly means a lot to us that you’ve been coming here for so many years. Watching you grow and being part of your journey has been such a pleasure. We’re so glad you always feel welcomed and at home with us—that’s exactly the experience we strive to create. Your kind words about our service and prices really mean the world. We can’t wait to see you again soon! 💖
Such great service they always do such a great job and attention to detail, will always come back here!
Thank you so much for your kind words! We’re really glad you’re happy with the service 💕
Great experience- friendly staff, a clean and relaxing atmosphere and great attention to detail. Loved my nails, I’ll definitely be coming back!
Thank you! We’re glad you enjoyed your experience and loved your nails. See you again soon!
Been going here for over two years now, great service and hospitality!
Thank you for your 5-star review and your continued support over the past two years!🥰
Always a good service.
Thank you for your kind words! We’re glad you’re always happy with our service and look forward to seeing you again.
I have been going to classic nails for 5 years and Phuong has been doing my nails. She is very kind , patient and is willing to experiment with the colors of my choice. Right now am wearing biap and chrome which am loving .
Highly recommend this place
Thank you so much for your lovely 5-star review and for your continued support over the past 5 years! We’re so happy to hear how pleased you are with Phuong—she truly takes pride in being patient, creative, and making sure every client leaves feeling their best. Your BIAB with chrome sounds absolutely stunning! We look forward to welcoming you back again soon 💅✨
This is my local nail shop the owners are so lovely and welcoming and I keep going back they do the best pedicures.
Thanks you manj L❤️
I had a very disappointing experience at this nail shop. The service was poorly done, and I even ended up with a deep cut on my finger, which is still quite painful. Despite asking the technician to file my nails properly, she filed them multiple times but still left them uneven and very sharp.
My natural nails were not trimmed properly and are clearly visible outside the extensions, making the overall result look untidy. During the appointment, she answered her phone twice, which was unprofessional and disruptive.
At one point, after I asked her to fix the filing, she spoke with her colleague in another language in front of me, which I found rude and uncomfortable as I couldn’t understand what was being said.
Overall, the service did not match the high prices charged. The staff seemed untrained, and the quality was far below expectations. I would not recommend this place to anyone
We are very sorry to hear about your experience. This is not the level of service we aim to provide, and we take your feedback seriously. We will review this with our team and appreciate the opportunity to improve.
I am soooo happy with the service, they are very professional and very very quick and perfect.
Thank you for the amazing 5-star review! We’re so happy you had a great experience with us
they do sloppy gel paint that smudges instantly yet charge premium prices — they don’t deserve your custom, save your money and go elsewhere
The staff are rude and they do not care about customers let alone their loyal clients. I paid extra for this mess. I have now found the most fantastic nail technician, it’s made me realise how awful this place is. 1 star is being too generous.
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