Milly's Nail Care

Louise

2026-02-14

Google

I absolutely love it here and the staff are so unbelievably kind. They always do such a good job and I’ve always been so happy with all the different types of nails I’ve got from here!! If you’re looking for anywhere to get your nails done, this is the place!

Barbara Smith

2026-01-12

Google

Biab is so good here! Lasts longer than any other place I’ve tried in south ldn and cheaper too

Rosa O'Mara

2025-09-19

Google

Milly and the team is best of the best. I’ve been looking for a regular reliable place forever and I found it in Tooting Market - really friendly, good quality experience. Always get it just right. Highly highly recommend!

Just Me

2025-07-16

Google

San san is by far the best at her job her pedicures are top tier very diligent and precise such a sweet lady

Ria Patel

2025-06-20

Google

I always receive exceptional service at this salon. My nails always look fantastic, and the quality is consistently top-notch. Milly is incredibly welcoming—she remembers her customers and genuinely takes the time to look after everyone. It's such a warm, personal experience every time I visit.

Tegyn MacDonald

2025-02-22

Google

Moved to London a few months ago and I have tried a few different places, I can safely say this is one of the best nail shops in London. You will not find the kind of service they provide for the price they charge anywhere else. Milly and her girls always take such care with every set and their attention to detail is amazing, I’ve always left super happy, and the hand massage you get at the end of the service is such a lovely extra. Would highly recommend Milly’s to anyone.

John Rogers

2025-01-24

Google

Great service

FreakyDree

2025-01-10

Google

I love going to Millie‘s nail bar on Friday afternoons My nail technician‘s name is Sansan.. She’s absolutely amazing. I won’t let anybody else do my feet. I don’t care how long I have to wait. There’s such a lovely atmosphere in the salon, with all the and even the customers often talk to each other. It’s just such a wonderful atmosphere and they do your nails brilliantly.

Melvina Walker

2024-12-30

Google

I’ve been a customer to millys nails care for the past 15 or more years now I would send her customers from time to time some of them happy with the service some of them don’t like the service they receive both by staff and owner of the business so they don’t go back.
However my bad experience happened in late June mid July I went to get both hands and feet done as I am a faithful client I do not go anywhere else for this service during the pedicure and getting the foot massage the staff that was doing my feet put too much pressure on my heel and damage my plantar fascia I have to let her stop the massage as it was too much pressure applied the following morning I woke up in pain in my heel I was using voltarol emulgel to see if the pain would subside well it did not by this I had to go to my GP then was referred to the physio which did not help much I’ve gone to see milly on 2 occasions and she did not want to take responsibility for what her staff had done she go as far as undermine what the medical doctor as said that the cause was from the pressure that was applied upon till this day December 30/2024 I’m still in severe pain I work in healthcare and have to be on my feet and because of this injury I have to be cancelling my shift at work and to my surprise milly never pick up her phone to call to see how I am doing I go to bed in pain and wake up in pain this affects my ability to walk properly to stand for any long period my GP as now referred me to the podiatry for further treatment to see what else can be done because I cannot stand properly it as also affect the index toe and my big toe separating both of them only God knows the pain this injury to my feet as cost me and milly as the owner never contact me inspite she is aware of the situation very bad management you don’t do that to customer and then trying to turn a blind eye not good for your business milly not good at all

Sonya D

2024-10-19

Google

I have been Millys customer for more than 20 years, from when she started her business by herself in Selkirk Rd in Tooting. Milly has always made sure she looks after my nails to the best of her ability. I have seen and witnessed the care and support Milly and her staff give to their customers. They aim to please and want the customer to leave feeling happy. Milly, Anna and San San you are a awesome team, keep on doing what your doing and keep up the great work

Karis Rowe

2024-10-18

Google

Been going years from I was 5 with my mother I’m now 30 the only place I will go to get my nails my favourite is Anna she always gets me right ❤️

Deanna B

2024-10-17

Google

I have been going to Millys shop for well over 10 years as I use to work nearby. Throughout the years Milly has changed her staff a few times which she is entitled to do and I have NEVER had a problem with any of the new nail technicians she has employed. Over the years I have always had a classic French manicure. Over the past 2 or 3 years Milly has employed a new woman called ANNA. Anna clearly does not like doing French manicure and would get angry & aggressive if I would point out the white tip shape wasn’t quite right. Before the nail polish would dry I would politely ask her if she could correct the white tip as letting it dry and then going back over it would cause the shellac to look lumpy.

For this I feel Anna took a clear dislike to me and would discriminate me whenever I came into get my nails done. On at least 2 occasions she has literally picked up her bag, put on her coat and threatened to go home as she doesn’t want to do my nails smh.

A few weeks ago I got there at 9am (First customer) and straight away she told me she had someone coming and I should go and come back. I normally wait as I know this is their classic line that they like to tell people… but that day I decided to pop to 2 shops very quickly and come straight back. What a mistake that was! When I came back Anna put a white lady in front of me after she finished off her 1st customer, knowing I came from 9am and knowing I would be next. 😳 It took for me to speak to the customer before she removed herself from the chair, as she knew this was unfair and wrong, whilst apologizing to me as she was unaware that I was in the shop before she was.

When Anna started to do my nails she started to rush my nails and cut my nail slanted with the machine. I believe she was rushing as the lady she was trying to put in front of me was now having to wait..
I asked Anna politely can you slow down. Anna immediately got angry and picked up her bag and put on her coat and walked out the shop! 😳. She refused to do my nails and made me wait until Milly came in at 11am to finish my nails off. I was absolutely disgusted and shocked with Anna’s outburst & behavior. When Milly finished my nails I paid her & went home feeling really upset inside, as her behavior was unacceptable & totally uncalled for especially as she told me to go & come back! Anna’s behavior is up & down. One minute she is ok and the next minute she’s not. I have spoken to Milly about her behavior several times, but it seems that Milly does NOT want to regulate her member of staff as this is the main woman in the shop that does everyone’s nails and clearly generates a lot of money for her business.

I feel if Anna’s behavior was addressed sooner and nipped in the bud, she would have not continued to treat me in the way she has.

I have tried to remain a loyal customer to Millys shop, but I have now had enough and decided to spend my money elsewhere at another nail shop that knows how to treat people and gives EXCELLENT customer service and allows me to make an appointment amongst other things.

Over the years I have observed where Milly has told customers that she only takes CASH. However when white people come she allows them to make back transfers if they have not got cash on them. Where as other customers she tells them to go and get the cash and come back before she does their nails. Milly is VERY selective who she allows to make appointments, & who she allows to wait without telling them to “come back later!”. On one occasion a white lady saw the behavior that was being displayed by Milly and even asked are you racist or something? 🤦🏽‍♀️

If EVERYONE is treated the same and if she is consistent with her rules, and stops talking about customers in her language to Anna, a lot of problems that I have witnessed can also be avoided.

I hope in the future no one is treated like the way I was and as a Manager, Milly learns how to regulate her staff, so that they know how to treat her loyal customers that come in on a regular basis.