Cee Cee Nail Bar
At 0.16 km
BritSalons — Directory of Beauty Salons & Nail Bars
BritSalons — Directory of Beauty Salons & Nail Bars
For residents of Royal Tunbridge Wells, The Nailpod (Nailpod & Co) represents a top choice in the field of Nail salon. This business is located at 14 Crescent Rd, covering the area. Boasting a score of 4.7 based on 82 reviews, The Nailpod (Nailpod & Co) demonstrates client trust. Those interested can reach out to The Nailpod (Nailpod & Co) for guidance.
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I would not recommend coming here unless you would like to have layers of your nail filed off and then be charged full price.
My finger nails are incredibly tender, red and sore after having BIAB gels removed here. I was visibly in pain during the appointment and it was obvious the technician was negligent as my nails visibly had blood underneath them and looked clearly irritated, and bright red. I am disappointed the technician continued after obviously hurting me. I felt very uncomfortable and was asked questions that almost insinuated it was my fault that the technician clearly damaged my nails.
I was then charged full price and got no apology. My nails are still hurting and feel very tender days later.
Jenny and her team are in excellent, highly attentive and proficient.
Really loved my visit to The Nailpod, the ladies working there were all so lovely and friendly. The salon itself is really pretty and has so many nice touches, you can really tell the owner pays great attention to detail and genuinely cares about the experience.
I hadn't had my nails done professionally in over a decade, and the lady doing mine was so sweet and helped me decide what colours and styles to go for.
From start to finish, she did an amazing job and i felt really comfortable trusting her as she kept checking her work, so everything was extremley high quality. She worked really hard, and the vibe in here was lovely, I will return!
Thank you very much for your beautiful review. It truly means the world to hear you felt comfortable, cared for and enjoyed your experience with us.
We sure to pass on your lovely words to our team. We always want our clients to feel relaxed, pampered from start to finish so hearing this means a lot.
Your nails looked amazing and we cant wait to welcome you back again soon.
Jen and her team do a fantastic job -,such a lovely, welcoming place for a bit of me time, with a great atmosphere and super friendly, professional staff. I had a small issue with my nails after choosing a non-gel option, and they kindly fixed them quickly for me, which I really appreciated. Highly recommend.
Thank you Marissa. Looking forward to having you again.
always such a good quality nails and staff so welcoming and polite!
Thank you So
Much
Great pedicure. This salon is a cut above others I’ve visited. It’s clean, relaxing and the ladies are so friendly. Thank you
The most beautiful BIAB manicure I’ve ever had. Flawless application, stunning attention to detail, and such a relaxing appointment. Couldn’t be happier with the results. The staff are amazing and very friendly and accommodating.
Absolutely obsessed with my nails!💅 The shaping is perfect, and the hand-painted design is exactly what I asked for. I’ve already received so many compliments. 10/10 recommend!
Highly recommended! 💃💅🏻
A really terrible experience, with unfriendly and extremely rude staff. Staff were talking about customers and laughing about them behind their backs so I felt very uncomfortable and it was extremely unprofessional. The finish of the nails was really poor. Don’t go here
We’re sorry to hear that your experience didnt meet expectations. We take both customer service and the quality of work very seriously, so this feedback is concerning to read.
We do not tolerate unprofessional behaviour from our team, and what you’ve described doesn’t reflect the standards we aim to uphold. That said, we genuinely like the opportunity to understand what happened and address your concerns.
If you’re open to it, please contact us directly so we can look into this further and make things right.
Regards,
Nailpod (owner)
Fantastic service from start to finish, my nails look beautiful 😍
Thank you very much Lauren for your kind review.
Looking forward to seeing you again.
Had high expectations for this place. Asked for a regular manicure. Sat down and got asked about the colour and once again mentioned that it was a regular not gel manicure.
Making a long story short , she proceeded to file nails and I asked about that and was told yes, yes , I know!!!! But it was a gel manicure!!!! The technician spent all the time paying attention to what the manager? was talking about on the phone , which I guess was something for the technician. On top of getting something I didn't want it was a BAD , horrible job .
What a terrible experience!
Hi Rosa, we’re really sorry to hear about your experience- its not the level of service we aim to provide.
We understand you requested a regular manicure, and we apologize for the confusion during the service. While our polish swatches are labeled for regular and gel, we should have clearly confirmed this with you before proceeding, specially before starting the gel application.
We’re also sorry to hear that the service felt unaattentive. Thats not the service we aim to provide and will be addressing this with our team.
We truly appreciate your feedback- its helps us improve. As you were a walk in, we don’t have your details, but we really like the chance to make this right. Please feel free to contact us or visit us again and ask for the manager.
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