Mai Nails
At 0.17 km
BritSalons — Directory of Beauty Salons & Nail Bars
BritSalons — Directory of Beauty Salons & Nail Bars
Those living in Royal Tunbridge Wells, The Comfort Zone serves as a top choice in the field of Nail salon. Its premises are situated at 9 Lime Hill Rd, covering the area. Boasting a score of 3.7 based on 11 reviews, The Comfort Zone demonstrates customer satisfaction. To learn more, it is recommended to contact The Comfort Zone.
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Comparing options? Discover our updated ranking with the Top 5 best Nail salon in Royal Tunbridge Wells .
Terrible customer service. I bought an item online. Received confirmation letter but no delivery details. Telephone on website is out of service. Did not respond to my messages on the website or email. I put in a dispute with my credit card company,
Next day I coincidentally received an email that my item is shipping. Again no details on shipping company (e.g. Royal Mail). Item received 9 business days after placing order. Never purchase from them again
I like this product a lot but I do not recommend buying anything from their online store.
I bought 2 products a month ago and they still haven’t arrived. I have emailed twice and called as well but haven’t had any response.
Great product but terrible online service.
Hi Alice.
We were sorry to hear that your order did not make it safely to you as it was dispatched many weeks ago. As discussed, we will place a lost and stolen claim with Royal Mail and we have resubmitted your order.
As you say, your order was placed in March but as we were only informed this week that it didn’t arrive, unfortunately we couldn’t act any sooner.
Apologies for the inconvenience you have been caused
The Comfort Zone
Honestly the best facial I've ever had, and I have really sensitive skin. Walked out of there feeling so happy and pampered. Chelsea was so professional and did a fantastic job with everything. Absolutely going back for all my salon needs.
Friendly professional beautician. Great job on my nails and eyebrows
I know this cosmetic are amazing!
The beauty service I paid for was awfully done and painful. I emailed to discuss it with them and they said the beautician didn't notice any issues, dismissing everything I said.
Also, this "salon" is a converted flat. I was shown into what looked liked someone's living room with a makeshift reception area, with only one member of staff, not wearing any shoes. Felt unprofessional.
I've been a few times and the staff are really lovely and helpful, the rooms are appropriate and modest, the service is wonderful. I would definitely recommend them; shame there's no parking for customers and even though there is some free parking around I advise caution as the signs can be confusing and I know people who have been caught out. Pay and display are nearby or walk in and float back after a lovely massage :)
Waxing very quick and relatively pain free and spray tan was excellent. Lovely friendly staff, cosy premises and great individual treatment. Will definitely be back to try future treatments.
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