Tham’s Nail Studio – Nail Salon Dundee

Thank you so much for your lovely review 🥰 It was a pleasure having you, and we look forward to seeing you again soon!

“Thank you so much for your lovely review, Klara 🥰
We’re so happy you enjoyed your visit and loved the massage chair, nail art, and little complimentary treat 💅✨
It was a pleasure having you, and we look forward to seeing you again soon! 💖”

Hoặc bản ngắn gọn hơn:

Thank you so much for your kind review 💖
We’re delighted you enjoyed the service and nail art. It was lovely having you with us, and we hope to see you again soon.

Firstly, we just want to say how truly sorry we are that you left feeling so disappointed after your appointment. As one of our long-standing loyal clients, this is the last experience we would ever want you to have at Thams.

We completely understand how upsetting it must have been after spending so long growing your natural nails, especially when the result was not what you had asked for. Thank you for taking the time to share your feedback with us honestly.

Please know that your comments have been taken very seriously. We have already spoken internally about the importance of communication during appointments and ensuring clients feel comfortable and fully listened to throughout the service.

The rest of your support over the years has genuinely meant so much to us, and we would really hate to lose you, your daughter and your mum as valued clients over this experience. We would truly appreciate the opportunity to make this right and restore your confidence in us again.

If you are open to it. Please contact us privately at [email protected]

Thank you again for your honest feedback and for supporting Thams over the years. ♥️

Hi. Our salon acknowledges your feedback and we are sorry that you were not satisfied with your experience.

However, we would like to clarify that we always disinfect all tools after each customer and replace nail files periodically according to hygiene standards for professional-grade files. We continuously strive to maintain safe and sanitary conditions throughout every service.

As wart viruses can have a long incubation period, it is difficult to determine the exact source. Nevertheless, we take your feedback seriously and will review our procedures again to further improve our service quality. We wish you all the best.

Thank you for your feedback.

Thank you so much for your kind review, Sharanya! We’re so happy to hear you enjoyed your visit and were pleased with both your nails and pedicure. Our team truly appreciates your support, and we look forward to welcoming you again soon! 💅✨

We are delighted that you have chosen and trusted us. We hope to continue serving you. Thank you very much.🥰

Thank you so much, Phoebe. I hope to see you again soon. 🥰

Thank you so much for your lovely review, Angel! ❤️ We’re always happy to see you and truly appreciate your kind words. Looking forward to welcoming you again soon! 💅✨

Thank you so much for always choosing and trusting our team. We wish you a happy and enjoyable holiday. We look forward to seeing you again soon. ♥️🥰

Thank you so much, Casey! Looking forward to welcoming you again soon! 💅✨

Thank you so much Sarah for your lovely review! 🥰
We’re so happy to hear you love your Valentine’s set and always enjoy your visits with us. Your kind words truly mean the world to our team.
We can’t wait to welcome you back again soon! 💕✨

Thank you Megan! 🥰
We’re delighted to hear you enjoyed your experience with us and felt well looked after by our team. Finding the perfect colour is always our pleasure!
Looking forward to seeing you again very soon 💖