Superdrug

Ryan Hill

2026-05-15

Google

Pharmacy have been great; with only 5 minutes before closing, a kind trainee (young woman, dark hair) and a Pharmacist (male, shaved head) were extremely helpful and didn’t rush me one bit. The shop has an efficient click & collect service too.

maisie

2026-03-13

Google

terrible customer service when dealing with a sensitive situation- really poor way of dealing with a younger customer when she was getting a prescription drug

Hilal Çıbık

2026-01-30

Google

I have been living in this country for 6 years and this is the first time I come across such racism in that pharmacy by a pharmacist yesterday.

Lily Borrett

2025-10-06

Google

Will never return to this shop- felt uncomfortable as soon as me and my friends walked in. What we assumed to be the manager as she was wearing normal clothes, and a staff member looked at me and my friends, whispered and started giggling. Normally, I’d assume it had nothing to do with me or my friends but me and my friends all agreed that they were laughing and talking about us. So so unprofessional and made us leave without getting what we came in for. Sort out your staff

Leona

2025-09-13

Google

Always get my eyebrows threaded here, there is a wonderful lady there who really looks after you.

Linda Murphy

2025-08-12

Google

I find them nice to talk to and the store is well stocked. They are also very helpful if you need to find something or about the product

Helen B

2025-03-02

Google

The pharmacy really lets the store down and would recommend people avoid and just walk up to Boots. The rest of the staff are great but the pharmacy team need a massive overhaul. They are rude and arrogant. as someone who works in a similar sector I'm surprised how some of them have kept their jobs

shaheem kader

2025-02-22

Google

Perfume seller treat people worst

Jeff

2025-02-07

Google

1 star for pharmacy, store is nice.
Every time when I need collect some prescription, they don't find... And I need ask to try some times... And when they finally find, it's not ready... And I need come back in 30/40/50 minutes !

Sophie Wilkes

2024-12-31

Google

This review is regarding the pharmacy section, I have no problem with the rest of the shop! The pharmacy is supposed to open at 8:30am. Without fail, every single time I go into the pharmacy to collect a prescription before work, the ladies waltz in at about 8:35 and then they have to set up. What is the point in advertising a shop opening time if it’s never stuck to. Please in future be ready for 8:30, not by 8:40.

Ivan Passmore

2024-09-29

Google

Appalling customer service. My mum wanted to pay with cash, getting rid of loose change, and the cashier, a young woman, gave her a look then turned to her coworker and made a snarky comment saying: “is this a 20p?”. We left the store feeling embarrassed and upset. You should be ashamed if thats the level of service that you find acceptable from your staff.

Andrea Urrutia

2024-07-27

Google

I purchased a SIM card at a location in London but wasn’t able to activate it on the website. I came to this location to see if they could help and was SO fortunate to be assisted by Becca the manager! She tried to activate it multiple times on different devices, dialed a special helpline exclusive to Superdrug associates, and when it was clear it would take a while she suggested we didn’t need to wait at the store. Instead we gave her a number she could call us on and left the shop. Within 20 minutes she rang us back; when we returned to the store, she explained what the issue had been, and went through all of the steps to activate the SIM with me. I was extremely impressed with Becca's dedication to solving the problem and ensuring I left the store with a fully activated SIM card. Her exceptional customer service, patience, and kindness make this location stand out