AV Nails_Sidcup
At 0.09 km
BritSalons — Directory of Beauty Salons & Nail Bars
BritSalons — Directory of Beauty Salons & Nail Bars
Among the commercial offerings in Sidcup, features VP Nails Spa, a business focused on Beauty Salon. This business is located at 11, High St, serving the area. The community rate this business at 4.6 stars. To learn more, it is recommended to visit VP Nails Spa.
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had acrylic infill with french tip gorgeous nails but just difficult to love them when they are alot shorter than i asked for i asked for a tiny bit shorter than what they were (already quite long) and now they are barely above my fingertips i would usually voice any issues in the salon but there was nothing they could do but take the whole set off and redo them longer which they wouldn’t do for free so i didnt bother asking and they were overly expensive for what they are the prices are really not clear on the signs in the shop they say £27 for acrylic infill with gel but i ended up paying £35 because i had more than one colour (french tip) and it states that no where in the shop it states £5+ for more than 5 colours but nowhere for £5+ for more than one colour staff are lovely and i always come here but just abit dissatisfied/dissapointed with this set will probably go elsewhere cheaper next time but usually very please with sets
Thank you for your feedback and for your kind comments about our staff and the quality of the nails.
We’re sorry to hear that you felt disappointed with the final result, especially regarding the length. We always try our best to achieve what clients request during the appointment.
Regarding pricing, we would just like to clarify that our acrylic infill with gel is £30, and French tips are an additional £5, making the total £35. These prices are the same for all customers and are available on our website.
We completely respect that everyone has different expectations and budgets, although we do feel a 2-star review may not fully reflect your otherwise positive comments about the service and quality. We truly appreciate your support and hope to welcome you back in the future 🥰
I’ve been coming here for nearly 5 years now and I’d definitely recommend. The team are so lovely and always make it such a nice, relaxed experience. They do a great job every time, and my nails have stayed in really good condition.
I always look forward to my visit and they’re flexible and so great designs 💅✨
Really friendly staff, got a drink and a beautiful manicure. Good service
Always the best service, best nails and always do exactly how I like .Will only go here x
Thank you so much for always coming back! We’re so happy you love your nails and our service every time 💖 Can’t wait to see you again soon
Been using salon for years, followed Hannah from her previous salon..
Thank you so much for your continued support over the years! It truly means a lot that you’ve followed Hannah from her previous salon. We’re so happy to have you with us and always look forward to seeing you again 💖
Always an excellent service at VP Nails. They treat all of my family like special guests when we come and the quality and choice of colours is always great. In the 3 years I've been coming here I've only had my colour chip once and they fixed it no questions asked. Very happy and look forward to my next visit.
Thank you so much for your kind words and for supporting VP Nails over the past 3 years! It truly means a lot to us.
We’re so happy to hear that you and your family always feel welcomed and well looked after – that’s exactly the experience we aim to provide every time.
We really appreciate your trust, and we’re glad we could quickly fix the issue when it happened.
Looking forward to seeing you again soon! 💖
Got a pedicure and acrylics removed and the shop itself is nice and the lady I saw was nice but the guy who done my nails was awful - I tolerated the treatment because I just want to get those things done but when using the electric filer on my toe nails it hurt like hell, and when he’d realise he hurt me no apology just looked at me and carried on - heels of my feet are still as rough as they were before I went in. And well my nails - constantly nipping around the cuticle with the electric filer it just wasn’t great especially as my usual nail shop is cheaper. But I came back here because I went once when my shop was full and it was great so I went back but definitely won’t be going back again.
Thank you for your feedback. We are sorry to hear that your experience did not meet your expectations.
However, we would like to clarify that during your visit, we did our best to provide you with good service. You appeared happy when leaving the salon, mentioned that the service was good, and even left a tip for our staff, which made us believe you were satisfied with your treatment.
For this reason, we are quite confused as to why such a low rating was given afterward.
If there was anything you were unhappy with on the day, we kindly encourage you to let us know immediately so we can address it and make things right for you.
It is quite surprising to receive this feedback afterward, as no concerns were raised at the time of your visit. We always aim to improve and truly value open communication with our clients.
Friendly reliable service, appointments always on time when booked. Great gel nails and pedicures.
lucky was amazing!! my design was very intricate and he replicated it so well. also very chatty and lovely thanks so much!!
This nail shop understand my sensitive nails , I trust her Hannah how to look after my nail, fantastic
Lovely staff and great service ! I have been a customer monthly for almost 3 years now :)
Highly recommend! <3
Very nice clean surroundings and excellent pedicure. Lovely staff.
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