New York Nail Fashions
At 0.08 km
BritSalons — Directory of Beauty Salons & Nail Bars
BritSalons — Directory of Beauty Salons & Nail Bars
In the business directory of Slough, features Lyly nails spa, a business specializing in Nail salon. This business is located at 218-220 High St, serving the area. For a reliable service, Lyly nails spa maintains a clear commitment to excellence in Nail salon. Those interested can reach out to Lyly nails spa for availability.
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Thank you for good and profesional service.💋
Unfortunately, my experience with nail extensions at this salon was disappointing. The extensions were applied very thick, which caused discomfort and damage to my natural nails. When I requested an adjustment to make them thinner, I was informed there would be an extra £20 charge.(The old woman seating there infront of the entrance / exit door)
I understand that services have costs, but I felt this situation could have been handled better. Additionally, I did not find the customer service welcoming or helpful.
I hope the salon takes customer feedback seriously and improves in the future.
This is not my first time having acrylic nails, so I know how they should be done properly. I told the technician during the appointment that the nails were too thick, but she did not really listen. Instead of adjusting them correctly, they were made very thick and uncomfortable.
If the thickness needed to be corrected, then of course the colour would also need to be redone. I don’t think it’s fair to charge me again for fixing work that wasn’t done properly in the first place.
I’m very disappointed with both the service and the result. Unfortunately, this will be my first and last visit to your salon.
Hello,
On the day you had your nails done, you wanted the nails to be very thin and we checked with you multiple times that the nails and colour were okay before carrying on.
When you called us a few days later we did offer to make the nails thinner for no charge, but you also wanted to change the colour. To take off shellac colour and have a new colour put on is £20. However, because you only had your nails done recently, we offer it to you for £15 but you refused. We are happy to fix any issues with the nails on the day, or within the guarantee period but colour change is not included in this. Thank you.
i’m very satisfied with my nails i love them!!!
Horrible experience, I showed an image of the nails I wanted but they were misshapen and an awful shape. I raised these concerns and the response was unprofessional and not helpful. I requested for them to be redone and was refused a solution.
The shape in the picture you showed was almond and the staff made the almond shape for you in the beginning. However because you wanted the nails to be shorter and shorter, we advised you that the shape in the image would not be possible and you agreed to do a different shape instead. We explained this and spent nearly 2 hours on your nail service.
There is nothing we can do for you, if you change your mind and come back on a different day wanting the nails to be longer.
I was super happy with my last 2 visits to Lyly's salon. The service, design, and quality are incredible. I have received so many compliments on these designs. You may need to ask Lyly specifically for them, as they aren't the typical styles. Highly recommend if you are looking to get a decent manicure in the town centre
Very good service and the price is amazing i recommend this shop 100% loves my massage and hot towel service
Been 4 years doing my nails there, polite staff, helpful and nails done very nicely. Can't but recommend it.
Nails not shaped properly and job done a bit sloppy. The gel is starting to peel off on the sides after a 5 days only, as it wasn't been put properly on the nail bad. Nails technician not very friendly and polite (she haven't said not even a word to me during my visit, even when I asked some questions).
Only positive note is that the ombre' bit was nicely done.
Update: after less than a week, I experienced lifting on some fingers and on one finger the gel snapped off.
I got a french manicure and pedicure done and the service was amazing can't fault the staff or prices.
I recently went back to get a mani and pedi done whilst I taken care off. I felt that the service was rushed as staff wanted to ensure every customer was tended to as they were busy! Only when I got home realised how streaky my pedicure was. I was no longer in the area to go back to get it rectified. The manager is very nice lady and will help sort out the mistakes I noticed.
Very professional and friendly.
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