Skin and Tonic Chesterfield
At 0.05 km
BritSalons — Directory of Beauty Salons & Nail Bars
BritSalons — Directory of Beauty Salons & Nail Bars
For residents of Chesterfield, Adella Beauty serves as a top choice in the field of Nail salon. Located at 17 Stephenson Pl, Adella Beauty is accessible for those interested in Beauty Salon. Users have rated this business at 4.4 stars. For more information, we suggest you contact Adella Beauty.
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Finally found a salon where I feel comfortable. Staff are so friendly and always do an amazing job. Salon is spotlessly clean and always get a warm welcome.
I come here regularly for my waxing and it’s perfect every time. Thank you!
Ruined eyebrows
Friendly staff. Always do a great job. Any issues and they do there best to rectify things.
Took my money for a pre booking, cancelled and closed. Total scammers
The girls are lovely and I’ve never had a bad service from them. I have BIAB gel mani’s and they’re perfect every time from all the technicians. No nail design or colour has been an issue they have something for everyone!
Love visiting Flash, girls are all loverly and my nails and brows look amazing. Thank you x
Took my lady who I look after first time went staff friendly she had eyebrows wax well done wud recommend it you have book appointment
Love this place amazing customer service and really friendly
Beyond annoyed with this place now. I had acrylics put on for my birthday. They begun lifting and looking rubbish after 13 days. 3 nails were practically hanging off. So I thought maybe it was just a bad lot and I booked in to have them fixed and infilled. They rung me on the morning of my appointment to tell me their card machine wasn’t working, so I withdrew cash. I have a 4 month old son and if anyone is a parent, you’ll know how much of a mission it is to go out and about. I got everything in the car, my baby, the pushchair, all of the bags etc. and paid for parking. I walked through the door to the salon and immediately was told they couldn’t do my nails as I hadn’t done the booking right. I spoke to the woman on the phone THAT MORNING and reinforced that I was having infills and a rebalance but I couldn’t select both as the website wasn’t working properly and she said that’s fine. It obviously wasn’t so I had wasted my time coming in to town to have my nails done, carrying around everything for a newborn and I was 2 minutes late, and they wouldn’t do my nails despite reinforcing twice what I was having done. Not only that, but the staff were snappy with me and just said they were fully booked and couldn’t fit me in and asked if I wanted to rebook my appointment. Obviously not? The staff gave me dirty looks for walking in with a baby for a start, I got moaned at for being a couple of minutes late when I had spent all morning sorting myself and my baby out to get there, I was spoken to like utter dirt, my time was wasted and I’d spent money on the car park and withdrawn money I didn’t need. If there was a problem, they should’ve said so on the phone. There was no need to be spoken to in a snappy and horrible tone for no reason, the services are too expensive to say they don’t last long and were poorly done, and they can’t fit customers in when they said they could. If I could rate this 0 I would. Don’t waste your time going here.
I had hybrid lashes done in preparation for my wedding day. I have had hybrid lashes many times before and they have always been ok elsewhere. When the girl started my lashes I asked if she was ok as she seemed very unhappy. The girl complained for the entire duration of my appointment. she complained that she was too tired and was complaining that her manager would not let her leave early. She said she's meeting her manager later that morning and her manager better watch out as she's the only lash tech they have! Very inappropriate! She even asked me if it was ok for her to go over to Gregs for some food to try and wake her up! I replied... it was fine with me if she needed to take a break (she did not do this as I think she remembered how inappropriate this was to ask a client during an appointment) I was disappointed as I was full of excitement for my wedding and wanted to be a little pampered and enjoy my wedding prep journey. I had my lashes done but was worried the entire appointment that they would look horrible due to the girls complaints about being too tired! The following day the majority of the hybrid lashes came off although I followed the instructions of how to look after the lashes, which I have done many times before. I contacted the salon and the manager did try and arrange for some infills to be added in time for my big day. Unfortunately, they cancelled the booking last minute due to staffing. This was so disappointing and it left me with no time to find another salon to rectify it. Hybrid lashes are quite expensive to have and do normally last 10 to 12 days for me so I am so unhappy they came off the following day. I was not offered a refund and no apology was given. I will not be returning to the salon as I think better salons deserve my business. I never complain about services normally and just tend to shrug bad service off but I feel like I should warn others about the lash tech here as they currently only have one so if anything needs rectifying then this is not the place for you. Go to a more reliable place.
Hi Stacey
Thank you so much for taking the time to provide us with your review. So sorry for your disappointing experience with us, although we would like to mention that the therapist who carried out your treatment no longer works for our business.
Please drop us an email and we will happily arrange a refund for you.
Best wishes
The Flash Team
Amazing staff, super friendly and not overpriced
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