Knowle Nails and Beauty

Gina

2026-05-05

Google

So pretty! Thank you 🖤

CaroM

2026-03-13

Google

Love having my nails done here. The staff are all welcoming and the service is great. I chose to book my appointments but this can be sometimes only a few days before and I am never disappointed.

shay shay

2026-02-13

Google

Nails are always so cute, I love coming here, staff are super friendly. They are super popular so I recommend booking an appointment!! They do accept walk ins but be prepared to wait, if I forgot to book I usually wait in the store as they can sometimes squeeze you in!

Ariel L

2025-09-18

Google

The man who did my nails ground them too thin, four nails cracked from point A to B within a few days. Very disappointing.

Simone Male

2025-09-08

Google

Booked an appointment and was seen 20 minutes late. Why bother booking. I have arrived home, popped my glasses on to see my nails are uneven, shapes are all different!!! I now need to tidy them up myself. Awful will not return. Just wished I had read reviews before booking.

N Carpenter

2025-08-19

Google

Don't bother. I called to book an appointment but when I arrived I was completely ignored and it became very clear that they had prioritised walk-ins. After nearly 20 minutes of waiting without any engagement or check in from any people working there, I left. As I was leaving, one of the staff asked if i wanted to come back later! Awful customer service. What's the point of making an appointment? I've been a few times previously and the manicures and pedicures have been fine but not great - now that customer service has taken a dive, I won't be returning. Plenty of other places!

Hoang Phan

2025-08-14

Google

The staffs are very enthusiastic and friendly. The pedicure service here is great. high recommend

Thomas Parkinson

2025-08-10

Google

Writing on behalf of my partner -

A rude, discriminatory and horrible experience. The review is paraphrased otherwise it would take an age to write.

My wife has used the establishment on multiple occasions but the level of service has declined drastically once it’s apparent you are a repeat customer.

The owner was clearly and obviously talking about my wife in another language to her staff in a manner that was unacceptable as my wife was challenging the owner on the service being provided (told acrylic colours aren’t available or out of stock when they were, questioned the tip removal/replacement)

To finish off the terrible experience my wife was overcharged for a service and product she didn’t receive (meant to be £25 for an acrylic infill but was charged £35 as “she’d basically had a new set” when in fact this wasn’t the case)

Deplorable and disgusting service. AVOID!!!!.

Angela Coles

2025-06-13

Google

Booked over phone, person didn’t listen to what I wanted done other than mani, pedi, told me time and “bring cash”. Totally missed that I wanted another treatment so didn’t have time for the extra one on the day. I don’t usually have manicures etc but it’s my daughter’s wedding this weekend so wanted to make the effort. Feeling let down and annoyed but not surprised given the nature of the telephone call when booking. Won’t bother with them again.

Have since seen the reply, venue seems to think I was happy with outcome. I’m not. I would’ve been fine with the cost of treatments but I was severely let down by lack of the 3 treatment I had asked for during booking, venue doesn’t seem to be able to acknowledge the unprofessional telephone manner. The individual costs were not confirmed to me over the phone, only the total cost, then they hung up.

Karyna Artemenko

2025-05-30

Google

I went there for the pedicure recently and even tho the pedicure looked good, I had nail infection after! So everyone please be careful before you go there, it might have been a one time mistake but I am not sure they sanitise their instruments properly and I 100% won’t come back…

Alice Boulton

2025-03-13

Google

Terrible place. The quality of the manicure is awful. They make up the prices as they go. Very rude staff. And they charge £15 for a gel soak off!

Philippa Miller

2024-12-22

Google

Knowle Nails is a really friendly place and always do a great job, whomever you see. I've been going roughly every 4 weeks for about 6 months now, for BIAB. They also have a loyalty stamp card so you get (I think 🤔) 10% off every few visits.

I'm normally very boring and just have french tips, but as I work in hospitality I felt like being (a tiny bit) more festive, and asked for some candy-stripes on my ring fingers, as well as red/white v-tips on the others.

I had been very nervous about having a "design" rather than my usual, but the man that did my nails did an absolutely lovely job of them - please thank him again for me 😊

It was a really sweet touch to be given a Christmas gift of some cuticle oil too.

I'm delighted with my Christmassy nails 🍬 - thank you so much! Happy Christmas 🎄 to all of your lovely staff - see you in January...