Sanctuary House

Sonia Leggett

2026-05-06

Google

Had a fab and very relaxing half hour massage (neck, shoulders and back) off Julia. Lovely atmosphere and staff at Sanctuary House.

Rosie Trewick

2025-07-29

Google

I had an hours back massage with Julia and it was amazing, so relaxing and Julia was very welcoming and friendly will definitely book again thankyou

roslyn renwick

2025-02-04

Google

Very poor professionalism, I tried to make contact to make an appointment over a number of days and got no answer. I phoned the number on the website, and left my number, over two days. I walked in the building, I used the online form and I used the mobile, all to no avail.
on the Saturday,I walked in at the building, and there was no receptionist. Another therapist, who was working with a client, kindly interrupted her work to attend to me, though not looking best pleased, and who can blame her. Since they don't work on Mondays, I made my request online, and again left my number by phone. On The following Tuesday, ( now day 6) there'd still been no answer, so I phoned the mobile, and got a harrassed sounding individual, who kept getting my name wrong despite me correcting her each time. She didn't have the days I asked for, and gave a date she was free. I said give me a minute to check, but she rushed me off the phone telling me to just text. I did, within minutes. She answered shortly after that she was fully booked, so I gave up, as you would, and texted back her no thanks. She then said "oh but I do get booked up very quickly" as in minutes? when someone said they'd get straight back and did so? No, this is not professional, and certainly does not bode well that the practitioner is capable of giving a considered relaxing experience.

Jane Fawell

2024-08-01

Google

I absolutely love Sanctuary house, I’ve been going now for about 7 years. Julia’s massage and reflexology treatments are so relaxing. The serene surroundings let you melt away and switch your brain off for an hour.

I decided to try something different recently and booked in for a facial. Rachael’s gentle massage techniques left me feeling refreshed and relaxed - she also gave me a couple of samples to take away. I’ll definitely be back!

rachel charlton

2024-05-01

Google

Julia is so welcoming and puts you completely at ease. The best reflexology treatments - really thorough and relaxing. Would highly recommend!!

Viki H

2024-04-20

Google

My daughter absolutely loved being pampered and said her hair is
“ just perfect “. All the staff are lovely we shall be back

Emma Goldsmith

2023-09-03

Google

Friendly staff,a good service.

Helen Boak

2023-08-06

Google

Sanctuary House is a fantastic salon. Have previously had eyebrows, pedicures, hairdressing and manicures when I lived in North Shields and even now I moved back to Gateshead, I still drive through the Tunnel for Christine to do my nails and what an amazing job she does. Can't rate higher than 5, but definitely would. Amazing and would and do recommend Sanctuary House to everyone. Even to the girls on the tills in Tesco when they have commented on my nails.
Fantastic place and such a friendly welcoming place.

Chris Anderson

2023-07-06

Google

Ladies & Gents hairdressing at its best. For years I tried a barber or stylists & struggled to find one that cut my hair to my satisfaction. That was before I met Emma. She had been a mobile hairdresser & had cut my wife's hair. I asked if she did mens hair & she agreed to do mine. That was about 5 years ago & she recently set up a salon within Sanctuary House & we both continue to make appointments to have our hair cut. Emma is friendly, sociable & very relaxed, as well as being very professional as she works. Both myself & my wife would recommend Emma to do whatever you require, just please keep it to yourself as I want to make sure she has time to do our hair.

julie mennell

2020-08-16

Google

Lovely massage with julia very chilled out😴

Nicola Swaddle

2020-01-28

Google

So friendly, and relaxing atmosphere. All the girls are lovely

Thomas Robson

2019-11-04

Google

Nice friendly staff.