Heaven Scent Hair and Beauty
At 0.13 km
BritSalons — Directory of Beauty Salons & Nail Bars
BritSalons — Directory of Beauty Salons & Nail Bars
Ruby Nails is a company recognized in Ewell, dedicated to providing solutions in Nail salon and related services. Located at 206 Chessington Rd, Ruby Nails is accessible for those interested in related services. Users have rated this business at 4.4 stars. To learn more, we suggest you contact Ruby Nails.
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Perfect every time!
Recently moved in the area and found this absolute gem of a place. Owners are polite and kind, the staff is friendly, huge choice of colours and good cleaning standards. Honestly they go above and beyond to make sure you’re satisfied. Looking forwards to many more visits.
Thank you!
One nail chipped off shortly after my appointment, so I went back and had that nail fixed with acrylic. After that, four more nails chipped, and then my index nail completely ripped off from my natural nail, which was painful and damaging. This shows very poor application and product quality. Nails should not be chipping and ripping like this, especially after a repair. I expected professional, safe work, but instead my natural nails were damaged.
UPDATE: The gel was applied very thinly across multiple nails, not just one. There is damage to several nails, and the break occurred shortly after the appointment during normal use.(the nails that broke were gel).
hi there
based on the picture , it appears that the nail broken due to a strong impact rather than an issue with our service.Acrylic powder is not as strong as metal,so it can break if subjected to force or if not cared for properly.we always strive to provide quality work and we appreciate your understanding.
best regarding
Best nail bar ever,and I've been to a few,I would never go anywhere else.New luxurious revamp.Big shout out to Alex,but all of the staff are fabulous
thank you darling x
Very clean and they are quick
thank you so much x
Best nail bar in Epsom. Currently extending shop. Always friendly and very professional 👌 I have difficult toes. Always take time to make them look perfect. Definitely recommend this shop.
thank you so much x
Great nail art, quick but great service.
I cannot speak highly enough of this salon. I've watched them deal with awkward customers, rude customers and always with humility and professionalism.
I go to the female owner because I'm just a fussy person and she does it exactly how I like my nails.
She was leaving one day and I just walked in. She stayed to accommodate me. That's customer service at its best.
Everyone is so friendly. Highly recommend and the parking is excellent.
I never go anywhere else 🙂
Thank you so much for your lovely review!
We are so glad you feel comfortable and happy with us. it's always a pleasure seeing you, and we truly appreciate your loyalty and kind words ❤️
The place is a catalyst for infections!
Nothing is sterile, on the contrary – dirty! A disastrous smell in the room.
The instruments used for the pedicure were just briefly rinsed under running water and that’s it! THAT’S IT! What about the infections that can be transmitted from one person to another? I didn’t end up becoming their client because I got scared for my health.
Update: No, I will not delete it, because this is the truth. What I wrote, I saw personally with my own eyes! The work tables and tools were very dirty, and the tools USED for the pedicure were only rinsed with water. The smell in the room is unbearable.
And I did not become your client because I was afraid for my health, I would never go back there!
Update 2: You said that nobody ever complained about cleanliness and sterilization, but I found at least three reviews where people said they got infections after your services.
hi there
our shop always follows strict hygiene protocols, and all of our tools are sterilized with professional equipment . we have never received complaints from our customers regarding cleanliness. If there has been any misunderstanding, we kindly invite you visit our shop and experience our service firsthand. Please remove that complaint if you have not experienced the service at our shop .we kindly ask you to be fair and leave a review only based on real experience
best regard
update : This is the first time I’ve received such a comment, and while I understand you may not intend to become our customer, I want to clarify a few things. If our salon were not clean and safe, we would not have so many loyal clients. We use a professional sterilization machine for all our tools, and each set is disinfected and sealed in sterilization pouches before use. Our clients have never had complaints regarding cleanliness or hygiene.
Since you have not actually experienced our services, it’s difficult to make a fair or objective judgment. Infections can occur for many reasons, not only related to the salon, but also due to individual hygiene and aftercare.
We kindly ask that you reconsider your review, as it may unfairly harm a business that works hard to maintain high standards for all customers.
I visited Ruby's nails after having problems with my pedicures in another local nail shop. I came here after many recommendations and I'm so glad I did! Their services are like no other, all the members of staff are friendly, accommodating and talented. I had 2 damaged toe nails that they were able to fix safely for me and the guy who did mine took real pride in his work. I will absolutely be returning, this has to be the best nail salon in the area by far. Thanks so much again, I'll see you soon for a fresh set 🥰
thank you for always supported us x
Brilliant service! Staff so efficient and friendly. They are really meticulous with what they do. Always do a fantastic job and the pedicures with salt and oranges are fab. Would be nice to have music or tv on in there though.
Thank you darling x
I have been coming here for years and can’t recommend them enough. Acrylic, biab, pedicure - you name it , they’re amazing !!
thank you so much for your kind words and continued support us over the years. hope to see you soon Ellie x
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