Name: Coolgirl
Address: Coolgirl, 86 Norwich Rd, Ipswich IP1 2NL, Ipswich, Suffolk, IP1 2NL, GB
Telephone: +441473843672

SW

Skye Walker

2025-12-16

Google

Lovely lady's just got my Xmas set done did not disappoint nicest lady's ever did bank transfer and was all okay new nail place for me 1000p% returning

VD

Violet Dunn

2025-06-09

Google

I came here to get my nails done and I had to wait a hour to get my nails done and when I got my nails done the lady said for acrylics and one colour is £25 so I bought £25 then she proceeded to say the French tips is £38 then looking at them they look like Press on nails and then looking in the acrylic. I see white dots in them . And one nail has snapped off i got them a day ago

Owner Response:

Hi violet

Thank you for taking the time to leave your feedback. I'm really sorry to hear that you weren't happy with your nails and one of your nails snapped after your appointment — that’s definitely not the experience we want for our clients.

Please know that I take this seriously and would love the chance to make things right for you. If you're open to it, feel free to contact me directly so we can discuss a solution or arrange a complimentary fix.

Your satisfaction is very important to us, and I appreciate the opportunity to improve.

Warm regards,
Coolgirl Nails
📞 07884083332

NS

Natalie Smith

2025-04-28

Google

Absolutely amazing. Both me and my daughter have been so impressed with our acrylic nails. Staff are so welcoming, kind and very talented.
They put in so much time, effort and attention to detail and make sure everything is perfect .
Highly recommended. Thank you so much for a fantastic service. 💕

Owner Response:

Thank you very much for taking your time to do us a review. It means so much for us .

MB

Mya Bennett

2025-03-07

Google

My favourite nail shop, the nail techs are so talented and kind , always so quick here !

Owner Response:

Thanks for your lovely review. It means so much to us.

SP

Surirat Phasuk

2024-08-23

Google

Best nails shop in ipswich! Wouldn’t go anywhere else ❤️🤩

Owner Response:

Thank you very much for taking your time to do us a review. It means so much to us.

JK

Jessica Kenningale

2024-07-09

Google

Best nail place in town! Wonderful staff who are really welcoming and friendly.

Owner Response:

Thank you very much for sharing your experience with us look forward to see you soon

IJ

Iwona Jeszka

2024-06-23

Google

Quick visit on Sunday to get gel nails done. Absolutely lovely lady, nice and clean place. Great quality and lots of colours to choose from. Definitely will be back!

Owner Response:

Thanks for sharing your experience with us , thank you for sharing your kind words about our coolgirl nails services ! It means so much to us. we Hope to see you here again soon!

ST

S T

2023-12-05

Google

Nice people but poor quality. Wasted money, gave it a second chance the same poor quality didn't last at all with acrylic and gels. Surprised with the acrylic, poor quality the sides where visibly not painted well. Shame about the gels - they didn't last a week.

Owner Response:

Thank you for taking time for leaving your feedback. We strive incredibly hard here to make every customer experience enjoyable and we are really sorry we've not been able to meet your expectations this time. We do offer free fix services here for first 10 days if you manage to break one of your nails by accident.
We'd love to know more so that we can investigate more and improve the service in the future. Pls email me at [email protected].

TL

Teri Leonard

2023-10-02

Google

Fantastic as always!

Owner Response:

Thanks for your positive feedback.

CE

chelsie edwards

2023-09-15

Google

Perfect very nice staff

Owner Response:

Thanks for your 5 star review. Your positive reviews mean so much to us.

TK

Terry Kingston

2023-09-09

Google

got a set of nails done peeled of within a week and called back and they blamed me for poor aftercare

Owner Response:

Hi terry

Thank you for taking time for leaving your feedback. We don't recall that you have been to us before. How ever if you have we do offer 10 days warranty for the nails we done if you manage to break one of your nails by accident we offer a free repair within 10 day .We strive incredibly hard here to make every customer experience enjoyable and we are really sorry we've not been able to meet your expectations this time.
We'd love to know more so that we can investigate more and improve the service in the future. Pls email me at [email protected].

JD

Jade Dompoint

2023-07-21

Google

Lovely and kind staff. They are probably the quickest nail techs I’ve ever experienced too. At such a reasonable price. This business is also very responsive to messages at most times of the day and late evenings. Would 100% recommend and wouldn’t go anywhere else in Ipswich for my nails.
Only slight downside which I believe could be improved is the general cleanliness of the place. Could do with a lot of TLC :)

Owner Response:

Thank you for your kind words. We are glad you are happy with our services

Coolgirl

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