The Glitter Room
At 0.19 km
BritSalons — Directory of Beauty Salons & Nail Bars
BritSalons — Directory of Beauty Salons & Nail Bars
For residents of Cannock, HD Hair & Beauty represents a solid option in the field of Beauty Salon. This business is located at 244 Walsall Rd., covering the area. For a reliable service, HD Hair & Beauty maintains a firm commitment to excellence in Beauty Salon. For more information, we suggest you visit HD Hair & Beauty.
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Did a fantastic recovery job on my daughters lovely long thick hair that she had coloured and stripped herself leaving it very yellow, frizzy and dry, they matched it back exactly to her original colour and it was thick straight and shiny again , thank you so much such such amazing results, results that only experience can bring. Stewart
Thank you so much for your lovely review you have a beautiful daughter with the most amazing hair we’re so happy to of been able to help her get it looking like her her hair again 💖 thank you for trusting us x
Really pleased with the haircut Shannon gave me. I needed a low-maintenance style that was easy to manage, and she delivered exactly what I was looking for. It washes and dries effortlessly, falls perfectly into place, and looks great every time. Thank you so much, Shannon — highly recommended.
Thank you so much for this beautiful review ❤️ we’re thrilled your loving your hair Shannon is amazing ❤️
If you've had the pleasure of meeting Donna, you'll know her knowledge and expertise shines. She really does know her stuff. Ended my appointment with hair i absolutely love. (Grey blending) Not only does she make your hair look amazing but really cares about the health of your hair too. I couldn't recommend this salon enough. If like me you've had some bad experiences and want someone you can trust this is the place.
Thank you so so much for this Frances it’s made my day ❤️
Really love how Shannon has cut my hair. I needed a style that is easy to mange and
she did exactly what I required. I wash and dry it and it falls perfectly into place and looks lovely. Thank you So much Shannon 😊
Thank you Gillian for your lovely review we’re so pleased your loving your new hair x
My 16-year-old daughter recently visited this salon for a hair consultation and patch test. She showed the stylist a clear picture of the look she was going for, which would normally require foils or highlights. However, she was told that all she needed was toner and a trim. Trusting the stylist's advice, she went ahead — only to be charged £88 for a treatment that left her hair looking exactly the same as before.
As a teenager using her birthday money, this was incredibly disappointing and disheartening for her. When I called to express concern, the staff seemed dismissive and offered no real resolution except to say she could come back for foils — but would have to pay again. At no point was there any acknowledgment that the original advice or service might have been inappropriate for what she wanted.
It feels like she was taken advantage of, especially as a young client who didn’t feel comfortable challenging the outcome. She left upset and won’t be returning — and neither will we. Very poor customer care and disappointing experience overall.
Hi Gemma
Thank you for your review, I’ll try to answer your concerns and accusations as accurately as possible.
I was sent photos over instagram and your daughters hair did look a lot lighter on the photo than it was when she attended her appointment. Her hair looked muddy from over use of purple shampoo, she was asked if she wanted foils to move her blonde up a little she said she liked the colour of her hair and wanted to keep her natural colour, so I explained we could do a detox to remove the purple shampoo then re-tone her hair so that her blonde would be brighter and it is!. As your daughter was so young and very she we offered her a few foils around her face to give her a small face frame(we did not charge for this) but also because she was so young we’re always mindful that the parent may not want the child to have too much blonde due to the high maintenance.
She did not have a consultation when getting a skin test as this was carried out by one of our rent a chair girls on a day when I’m not at the salon.
Her bill was £88 £35 toner £53 for her cut and finish no charge for the detox or foils.
When you phoned the salon shouting at my staff this was explained to you and you were offered for your daughter to attend the following day for foils at 11am and of course the foils would need to be paid for as this is a new service that your daughter had not received therefor she would not be paying again as you suggest.
we did say that obviously we would not charge again for her toner or her blow dry.
taking advantage of your child as a mother and grandmother I have never taken advantage of a child or any client that enters my salon and I’m at a loss as to why if you knowing that your 16 year old child is so shy vulnerable and unable to speak for herself that you did not call prior to her appointment or join her to explain what she wanted doing.
We do have cctv on the entrance to the salon and it shows your child leaving happy with a huge smile on her face.
And as for not returning, I’m absolutely sure my staff will be hugely relieved after the way you spoke to them.
Enjoy your weekend
Great cut and style with Donna, as always 👌
Thank you 💖💖💖
Had my hair done by shannon last week and it was just what i wanted.Al the staff are so lovely and always provide a great hair cut
Thank you so much Paige it’s lovely having you in the salon 💖
Excellent Salon. Been coming here for a few years now and all staff are very welcoming and fantastic at what they do. Wouldn’t go anywhere else. Thank you ☺️
Thank you Holly ❤️ this means so much to us all 🙏🏼 x x
Had a wonderful few hours today at HD hair. Tea was plentiful and the girls are all so lovely , however my spa treatment was truly amazing, I felt myself just slip away into a deep state of relaxation. My hair colour and cut is fabulous as always. Thank you so much girls for a wonderful few hours.
Your welcome Emma I’m so pleased you enjoyed your spa treatment today it’s always a pleasure having you in the salon xxx
Amazing “Spa” Treatment today with Chloe so relaxing & my hair feels like silk. Full head of foils with Donna my hair looks lovely thank you so much xx
Thank you Jenny we’re so pleased your happy 💖💖
Beautiful salon with beautiful talented staff, always a pleasure
Thank you Sarah it’s always lovely to see you ❤️
Fantastic service. I booked a perm and restyle for my mother with Donna. The results are amazing, beautiful style and looks just like the photo my mother asked for.
Very friendly and professional. I wouldn’t hesitate to recommend Donna. My mother was so pleased that she has now booked for a colour
Thank you so much for your kind review ❤️ I look forward to your moms next visit xxx
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