Portsmouth Nail Bar
At 0.08 km
BritSalons — Directory of Beauty Salons & Nail Bars
BritSalons — Directory of Beauty Salons & Nail Bars
Those living in Somers Town, Trendy Nail serves as a top choice in the field of Beauty Salon. The address of Trendy Nail at Unit 37, Cascades Shopping Centre makes it a strategic spot for the industry. Boasting a score of 4.2 based on 255 reviews, Trendy Nail reflects customer satisfaction. For more information, we suggest you visit Trendy Nail.
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do not come here. charged me £55 for polka dot nails which didn’t look remotely like the picture. only gave me £10 back as compensation.
Lovley staff, and was a lovley experience overall and my nails look amazing.
I am not happy at all with experience today, given high expectations i had of the place (this was my third time coming to the place). I requested for BIAB extension french tips. No manicure was done i still have my over grown cuticles. In addition i asked the technician if i can have clear biab gel which i have done previously with the other lady. He insisted i do acrylic which i do not like, and told him then asked for the dusty pink gel which he advised they do not have. Finally settled on the other pink shade which i saw after first nail wouldn’t come out nicely the way i like it. I asked if maybe we should resort back to the clear i am used to and he got angry with me, swore in his own language, which i found very disrespectful. A colleague of his heard about the altercation and offered to come and finish off the nails. Ended up getting okay but not wow nails. He offered a £5off voucher.Mind you travelled from Southampton just to come to this place and be so disappointed 😞
I used to love getting my nails done here. But now I won’t be going back. On 27th of November last year I treated myself to BIAB for my birthday with tips. Supposed to be as strong as acrylic nails but better for nails. Within a week I had 2 nails pop off- meaning the entire tip + biab came off like they were stick on nails. I’m disabled so I couldn’t go get them fixed. By mid December all of them had come off and ever since my nails have been RUINED. breaking, chipping peeling you name it I’ve had it. Was a massive waste of money. Would help if they spent more time focused on the client and not standing there chatting away with colleagues and not paying attention. STEER CLEAR LADIES
amazing, kind people, understanding and funny. love this place, going to come here all the time from now on.
Thank you so much for such a lovely review! We’re really happy to hear you enjoyed the friendly and fun atmosphere. Your support means the world to us, and we can’t wait to welcome you back again and again.
very very good place to get your nails done very kind and caring workers. they do a very good job on the nails definitely recommend
Thank you so much for your lovely review! We’re really happy to hear you had a great experience and that our team made you feel well looked after. Your recommendation truly means a lot to us. We look forward to seeing you again soon
This nail salon is the best ever, I have gone there so many times with my mum and I left happily from there, they make exactly the same nails as I show them the all workers are so kind and polite, I will continue going there always, they are working very professional.
Thank you so much for your lovely review! We’re so happy to hear that you and your mum enjoyed your visits and loved your nails! It means a lot that you trust us and we can’t wait to see you again soon.
*update
The manager contacted me and asked me to come back in. My nails were redone beautifully as at a heavily discounted price. Very happy with them.
I regularly use this place and my nails are usually amazing. However, today’s experience would have been a 1 star on its own. My appointment took 2 hours as my nails needed redoing twice. Eventually, another staff member took over, but I was left with two small cuts on the tips of my fingers from the nail file. Too much glue was used, and I’m still trying to pick it out from under my nails.
I tried to explain that the nails were too thick, but there was a misunderstanding, and instead, my nail length was filed down. Although the second technician finished them beautifully, they are still too short with thick glue underneath. Love the colour - HATE everything else. I was given a 10% discount, but after such a long, stressful experience, I don’t feel that was fair compensation. I may returned to get them removed, if I can't get all the glue off. Waste of my time and money.
Hi Dee,
Thank you for taking the time to share your feedback, and we’re truly sorry to hear about your recent experience. We’re disappointed to know we fell short of our usual standards, especially since you’re a regular client who usually leaves happy with your nails.
We’d like to sincerely apologise for the time it took, the misunderstandings during your appointment, and for any discomfort caused. This is not the level of service we aim to provide. We’re glad to hear you liked the colour, but we understand that the other issues outweighed that.
We’d like the chance to make this right for you. Please contact us directly so we can arrange a complimentary removal or redo, and ensure you leave fully satisfied. We truly value your loyalty and want to restore your trust in us.
Kind regards,
Trendy Nail Team
[email protected]
Such lovely staff
Thank you for your review, see you soon.
My daughter enjoyed getting her nails done which stopped her picking at her nails she loved the gel manicure but after a week they cracked and fell off
Thank you so much for sharing your feedback, we’re really glad to hear your daughter enjoyed her visit and that the manicure helped her stop picking at her nails We’re so sorry to hear the gel cracked sooner than expected. Please feel free to pop back in or give us a call so we can take a look and fix this for her, we want to make sure she’s completely happy with her nails
This is my go to nail salon. They’re always super fast, polite and very good at their job. I went in today with a friend as she was getting her nails done and I said to my friend ‘I need mine done they’re so bad!’ A member of staff asked to look at my nails and I said oh no I’m too poor, LOL, he said did you get these done here? I did infact only two weeks ago as my graduation nails but unfortunately only a couple of days into having my nails the gel french tip started peeling. I didn’t have the time to come back and I’m not a complainer so I left them but he insisted to fix them for me, free of charge. They completely filled my nails and re did the French tip design for FREE. Such a lovely man and he explained how they only ever want the best for their clients and how it’s always good to come back if there are any issues with the nails, they will fix them. I will continue going to this salon as it’s reasonably priced and the customer service I received today was outstanding, he went above and beyond for me.
Thank you so much for sharing your lovely experience with us and for the 5 stars! We’re so happy to hear that you felt looked after and that we could make things right for you. Our team always wants the best for our clients, and it means a lot to know you appreciated the extra care. We truly value your loyalty and can’t wait to welcome you back for your next visit
My partner goes here and everytime the staff are very professional and polite the service is 100%
Thank you so much for your kind words! We’re delighted to hear your partner always has a great experience with us. Providing professional service and making our clients feel welcome is always our top priority. We look forward to seeing you both again soon!
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