Mai Nails

Lucy

2025-08-17

Google

I dont think would go back my daughter went twice for acrylic nails both sets started to come off within 3 weeks then when paid to have removed they totally cut off all her nail growth this isn't standard practice prices also seam to be made up as they go along I myself asked for builder gel nails told me yes do them then gave me acrylic being new 2 nails I didn't realise

Sophie Cp

2025-05-27

Google

1st time coming here and will be coming back. Lovely staff, very gentle and was very accurate with my inspiration picture. Also kept on asking me if they was good and the colour was fine. Lovely nail place will visit again

Holly M

2025-03-05

Google

I went for a pedicure and food spa treatment.
I had to climb over bins of old skin and dustpans to my Chair which I don't usually care about I mean they're messy there anyway but lovely people.
I had foot spa all was fine before my nails they asked me what I want I said french tip and shown the man. He said fine.
A chap started the gel and cut my nails so short I asked what he was doing as wanted them tipped, he then couldn't do the tip style, he went around the end
Of nail instead of adding the french tip I said I don't like it that way and shown him a again, 4 Times he tried and just couldn't do it people in the shop was helping him showing him, people getting involved, another lady tried but the nail was so short the tip looked awful, was very thick and looked awful, I was so annoyed by this point I was made to feel absolutely ridiculous ,I ended up giving in and had a full colour instead because either that or leave bare toes.
I was made to feel I'm the problem, they blamed my nail at one point, nothing wrong with nails, clean flat and good health.
All gossiping about me ,
I then refused to pay the full price , she had the cheek to ask me for £33 I said for what ?! You couldn't even do a very easy popular French tip I've been here 2 hours and made to feel ridiculous because you can't paint nails how you agreed to do them. I've wasted time and been made to feel awkward as hell.
They rang the boss and I could hear him on loud speaker shouting about what I paid/
Intimidation tactics.
I didn't back down I paid £25
For the foot treatment.
Theyr are lucky I didn't walk out and not pay anything.
Disgusting service, and I used mai for years before I know them and they know me.
Won't ever return:
I kindly
Told them French tip is a very popular design and it's poor to have posters of them
Around the shop yet can't do them.
I said thank you and left.
I've been fuming about it all day.

N

2025-02-26

Google

Not welcoming , unprofessional and I asked for pink French tip with glitter but got French tip and within a few days the gel was ripping off like paint and they were very uneven on the sides and from the front.

Skye Pollard

2025-01-02

Google

Would not recommend. Had acrylic nails done after 1 day one fell off. All nails was different shape and size. I soaked all my nails off and they filled then down so much that my natural nails are ruined. Got my toes painted and it was so messy I had to clean them my self when I got home

G

2024-12-31

Google

The local nail bar in Carlton which I used frequently but won’t be using again. Visited Christmas Eve fir a pedicure. They left ne waiting ages in a cold foot spa before adding kettled water to it. Subsequently i’ve been ill ever since. Rushed the pedicure as they were getting busy and still charge £33 pounds. Shame on you!

Natalie Sims

2024-07-24

Google

Short wait as I didn't have an appointment, friendly and polite and very pleased with my nails

Brigid Bowling

2024-05-23

Google

Perfect nails as usual

Melanie Higgings

2024-02-09

Google

Worst set of acrylics I’ve ever had. Brand new set £35 which were all wonky and bumpy. White tips different thickness and look silly. Took an hour and a half and just shocking. Would not recommend and so I’ll go back to travelling into the city centre for cheaper but better quality

Emily Gilmour

2023-07-18

Google

I have recently used his service for acrylic infils which were left wonky and bumpy. I left the salon and had to go back for them to be rectified to which they said it was because of the glitter. When I was finished they made the prices up as they had told me one price but charged me another. I will not be using this shop again as there are plenty of other good nail salons around.

Kelly Bentley

2023-07-18

Google

Poor service, unprofessional.

I have visited this shop twice and each time the price was made up. They rush and leave the nails sharp and miss shaped. I won't be using this service again, better nail shops around that are more friendly and better service.

Vanessa H

2023-07-10

Google

It must be a couple of years since I last visited and my hands and feet were desperately in need of attention. They now look and feel great all ready for my holiday.