Strictly Waxing & Nails Ltd

Yash Bajpai

2026-05-10

Google

Jolene is absolutely amazing and very professional. Great team, always do a fantastic job.

Jodie

2026-04-16

Google

Had my first visit to the salon today and met Emily who is so lovely 🥰
Very professional and attentive.
Eyebrow waxing was perfect.
Nice, clean salon. Thank you so much. X

Jacqueline Brown

2026-03-17

Google

Jolene is a godsend! Although I'm not a regular she has always managed to fit me in even with large appointment times. So thorough and knowledgeable. This time she managed to fit me in at short notice which I'm so grateful for as I wouldn't want to go anywhere else for holiday prep. A great chat as always. Thank you for always being so accommodating ❤️

Jemma Howarth

2026-02-20

Google

First time going strictly waxing for an intimate wax. I had Emily and she was absolutely lovely, we had a good chat while watching the tv at the same time! Made sure I was okay throughout the whole experience, could not recommend enough!

Clive Taylor

2025-10-24

Google

I had a baxk wax at this place & was pleased with both the professional service & also the results

Kyle H

2025-10-06

Google

I booked an appointment on 12/07/2025, paying a £47.60 deposit. The appointment was scheduled for 09/09/2025 but was cancelled on the same day. I was offered 15/09/2025 instead, but couldn’t attend due to a wedding and holiday, and had no chance to rearrange elsewhere at such short notice.

Emails have gone unanswered, Facebook messages won’t send, and the app doesn’t allow you to request a refund directly. I’m now having to claim the money back through my bank, which is an inconvenience.

As a new customer, this has been a disappointing experience.

RESPONSE TO OWNER:
After the appointment was cancelled just a few hours before, I agreed to a rearranged date but mentioned that I did not have my diary with me and that it might not be suitable.

I have never heard of a business keeping a partial payment under “terms and conditions” when the salon itself made the original same-day cancellation, followed by a rearranged appointment nearly a week later that I was unable to attend. If such terms were provided, they were certainly not made clear at any stage of booking.

I did not try to call, so there will be no record on your BT app. As this was a financial matter, I preferred written communication for evidence. Unfortunately, my emails went unanswered and Facebook messages repeatedly bounced back as unsent. I have never had this issue elsewhere, so it may relate to your page settings.

The bottom line is that the salon cancelled the original appointment on the same day, and because I could not attend the rearranged date, my £47.60 payment has been kept. I believe future customers should be aware of these practices, and I will continue to pursue a refund through the appropriate channels.

Megan Mawdsley

2025-10-03

Google

I couldn't recommend this place enough. Megan is absolutely lovely. I didn't have my eyebrows done for a long time due to anxiety but Megan makes you feel at ease and it doesn't hurt like it does at other places. Definitely recommend.

Helen Middlebrough

2025-10-02

Google

Can’t fault the Place. I attend every 4/5 weeks. Book through the System. Pleasant experience. If I need to cancel there or change they are more than accommodating. :)

Naomi Ashcroft

2025-01-22

Google

Always go here for waxing, Meghan is really good, thorough, doesn't hurt as much as other places I've tried, and can have a good chat while here.

Nahl Sohail

2024-12-25

Google

I had a wonderful experience during my wax appointment! Zoe made me feel so comfortable from start to finish, which made the process so much easier. She was professional, attentive, and incredibly kind. I’ll definitely be returning and highly recommend her to anyone looking for a great experience!

Anthony Vernon

2024-07-20

Google

Great experience

Tim Henry

2024-06-17

Google

Terrible company. Always let you down. Avoid