Serenity Hair & Beauty Salon

Ceri Cieszynski

2026-05-11

Google

This company deems it ok to book children in for prom hair and make up and then cancel weeks later... (not long before a girls prom) and provide no cover as a service.Priority seems to be their personal lives rather than customer service - certainly anything but professional. Will never use again

Habiba

2026-01-28

Google

I had some beauty treatments with Sarah. Sarah was warm, friendly and professional. Excellent service. I left feeling very relaxed and happy. Thank you Sarah!

Erika Daubner

2025-10-27

Google

I must to tell no one there got experience .Was the last time going there .If I was cutting myself my hair at home was better .They are not professionals to hide your imperfections but they are asking the highest price .Horrible place never go back there .0 stars .

Emmanuela-Andreea Romosan

2025-04-26

Google

Absolutely loved the experience and the final result. Sara was very nice and she’s telling you want you need to hear, not what you want to hear. Very fast service. Would recommend!

Susanna Matthews

2025-02-11

Google

I have been to sarah today. First appointment. The salon was spotless warm and relaxed. Sarah gave me ber full attention explained everything before she started and gave great advice on what would suit me. A thoroughly pleasant experience. I left feeling like a new woman. Highly recommended.

Cara Burns

2024-07-20

Google

Keighley is fantastic. Great advice on looking after my hair and on colour too. Also great advice for looking after teenager's hair!

Reshma Maria

2023-12-29

Google

Absolute shocker of an experience!! I had booked for colour, cut and dry 3-4 weeks in advance. Got to the salon for appt today only to be told my appt had been cancelled. The lady at the reception asked if I had not received a cancellation text/call. I was shocked to say the least! I had no phone calls from them. A text that went to my junk msgs an hour before my appt was scheduled for from Kayleigh saying she had to cancel, which I only saw after I got told at the salon my appt had been cancelled. I had made childcare arrangements for this appt!! They are far from professional and I would not go back there again as they are unreliable. I have now wasted money on childcare I did not require had they been professional about this and gave me sufficient notice, not an HOUR before my actual appt!!!

Anna S

2023-11-20

Google

Fantastic service! Had my hair colored and dried. Best coloring service I’ve had in a loooong time. Highly recommend!!!

Julia Entwistle

2023-10-10

Google

My hair colour and cut is always amazing. Friends always ask where I get my hair done because they love the colour so much!

Joanne Watkinson

2023-09-29

Google

The Serenity Salon is an amazing place to go to cater to all your hair and beauty needs. You are always welcomed with a friendly smile and thoroughly looked after from start to finish in a very professional, honest and attentive manner. I would highly recommend a visit, you won't be disappointed 👏🥰

Paloma

2023-08-18

Google

I booked more than two weeks in advance for an appointment for highlights, hair wash, curls, waxing and brows. She said I had to go a few days in advance for the consultation, but I explained that as I lived far away, I would need to do the consultation on the same day as the highlights and she confirmed the appointment and said that there was no problem. I had made an appointment for a wedding. I called the day before the appointment to confirm because I thought it was weird that they didn't confirm my appointment one day before and she said she didn't have anything booked for me, just a CONSULTATION for highlights, a waxing and a brow. And she said she didn't have any hairdressers available to do my hair. Giving me just one day's notice to find someone else on such short notice. I do not recommend this place to anyone, I schedule an appointment weeks in advance for a wedding, such an important event, she confirmed to me that I could do the highlights in the same day after the consultation and with only one day left before the appointment, she said that there was nothing scheduled for my hair and that there was nothing they could do for me. How does a beauty salon behave like this? Total lack of commitment and respect for the customer. And lack of organization and responsibility. I do not recommend this salon to my family in bolton or anyone else, after all if you make an appointment there, there is no guarantee that you will be attended to and they will let you down at the last minute like they did to me and they couldn't care less.

Ellie Joan

2023-07-21

Google

Called about buying a voucher, i’m not sure who I spoke to, but she was very pleasant on the phone.

Answered all the questions that I had as I am not from the area.

Thankyou!