Cillian Nails

Name: Cillian Nails
Address: 24 Blackfriars St, Salford M3 5BQ, City Centre, Manchester, M3 5BQ, GB
Telephone: +447428493193

Nail salon en City Centre (Manchester)

4.1 (138 reviews)

Last updated: 10 September 2026

Business information

Description: Among the commercial offerings in City Centre, features Cillian Nails, an establishment specializing in Nail salon. This business is located at 24 Blackfriars St, covering the area. For a reliable service, Cillian Nails maintains a firm commitment to excellence in Nail salon. Those interested can reach out to Cillian Nails for availability.
Activities: Nail salon
Address: 24 Blackfriars St, Salford M3 5BQ
Website: https://instagram.com/cilliannails

Before hiring, get informed

Check our prices section before hiring. Find out how much you should pay y what the service includes in your area.

View Prices

Datos interesantes

Payments

NFC mobile payments

Planning

Appointment required

Amenities

Gender-neutral toilets
Toilet

Accessibility

Wheelchair-accessible entrance

Service options

On-site services

Location of Cillian Nails

Loading map…

More businesses nearby Get directions

Reviews of Cillian Nails

4.1 (138 reviews)

Last sync: 26 May 2026

Comparing options? Discover our updated ranking with the Top 10 best Nail salon in City Centre .

Sahar Yazdani

2026-05-11

Google

Im nail artist and I’m choose this salon because they are the best Jojo did for me thank you

Owner Response:

Thank you for the lovely review! Hope to see you soon. 🥰

Athanasia Dr

2026-04-23

Google

Φοβερή δουλειά.
Προσιτές τιμές και πολύ καλή εξυπηρέτηση!
Το συνιστώ ανεπιφύλακτα ❣️

Owner Response:

Thank you for the lovely review!! 🥰

Sindi Bundo

2026-03-30

Google

I had an appointment scheduled for 3:30 PM, but I wasn’t taken until 3:54, which already set a frustrating tone. The salon itself did not feel clean or professional, which made the experience even worse. Unfortunately, the quality of the nails was just as disappointing — they came out extremely uneven and messy, nothing like what I expected. Overall, I’m very unhappy with the service and would not recommend this place to anyone.

Melissa Horne

2026-02-28

Google

If I could give this salon 0 stars I would do. I have never had such a terrible experience from such an incompetent, unprofessional, unskilled and careless salon. I went in for new nails and I had two remaining acrylics on from a previous set which I was happy to have infilled however the lady insisted she would remove them for new ones. The lady grabbed my hand aggressively and forcefully put a drill going 100mph on my pinky nail with no care or thought at all and left it there last long that it took my entire natural nail off to which I screamed because it was that painful and blood everywhere. Nobody batted an eye so I assume this is normal practice for them if they are so unconcerned by this happening, I started crying as I was in that much pain and the lady didn’t even apologise just gave me a plaster and I left as I was that upset. Horrendous experience from a place that uses cheap material, has untrained careless staff who are only bothered about getting people in and out as quick as possible to charge them a ridiculous amount for the poor services. I would not recommend them at all and highly advocate you don’t go at all. Incompetent, untrained and rude. I will never ever go back. What shocked me the most was the complete lack of care afterwards. There was no apology, no real concern, and no proper response to the injury. I was handed a plaster and left feeling distressed and extremely upset and in pain

Owner Response:

We feel that parts of this review may have been exaggerated, and we would like to clarify what happened during your appointment.

When you arrived at the salon, only two acrylic nails remained, and both were significantly lifted. As our technician began filing the lifted product, it detached quickly due to the level of lifting. At that moment, as a natural reflex, you pulled your hand away, which unfortunately resulted in a small cut from the electric file.

Our technician immediately apologised for the accident, applied antiseptic to the area (advising that it may sting), and provided a plaster. Your safety and wellbeing are always our priority.

As eight nails had already come off prior to your visit, we advised removing the remaining two and starting with a fresh set. Infilling heavily lifted nails would not have been advisable, as they were unlikely to last and would not have met our professional standards.

We regret that this minor accident occurred and apologies again.

2026-01-10

Google

Have visited a few times now, but have to leave feedback as I feel it would improve the overall salon experience. This comes from someone who often does not have the means to get their nails done, so it’s always an exciting opportunity for me.

Usually, the nails are done to a high standard, and the nail techs do a very thorough job. They are very fast. The man with the man bun is really lovely. However, every time I have visited with the intention to get a design, I feel pressured into just getting one colour as it’s less work to do / quicker. Some staff aren’t very enthusiastic about what you want doing, and I always felt awkward asking for something I really wanted whether that be design/shape. I have also enquired about designs in the past and discussed the service beforehand, and when I turn up I’ve had to explain the whole design again. The last 3 times I have visited, I’ve shown a reference photo and the result has been noticeably different, which is so disappointing. I will be going to a solo nail tech that enjoys doing designs in the future. Just needs a more personal touch.

Owner Response:

Thank you for taking the time to leave such detailed feedback — we genuinely appreciate it.

We’re very sorry to hear that your experiences with designs haven’t met your expectations. Feeling rushed or uncomfortable when asking for what you want is never the experience we aim to provide.

When booking an appointment, the nail technician is informed of the service selected. If a client books for a single colour, the appointment is scheduled accordingly. If a design is booked, sufficient time is allocated for that service, and there is absolutely no intention to rush anyone into choosing a simpler option.

While designs may be discussed in advance via messages, we always confirm the details again during the appointment — including colours, placement, and order of the design — to avoid any misunderstandings. This step is important to ensure both the client and technician are fully aligned before starting.

Regarding the last three visits where you felt the final result differed noticeably from the reference, we were not made aware of any concerns at the time. We always check with our clients during and after the appointment to ensure everything is okay, so we can make adjustments if needed.

That said, we’re sorry if at any point it felt otherwise. Our aim is always to provide the service booked and ensure clients feel comfortable, listened to, and confident in their choices. We appreciate your feedback and will continue to work on clear communication so expectations are met during every appointment.

Magda Karayianni

2025-12-04

Google

I have been a client of this salon for many years. Although I always disliked that the place was not very clean, I continued returning because I was generally happy with how my nails were done.
However, during my last visit about four months ago, the staff were unexpectedly rude. After being loyal to the salon for 6–7 years, I was disappointed and felt that my loyalty was not appreciated. Because of that experience, I left a negative review — not out of anger, but with the hope that the feedback would be taken constructively and used to improve their service.
Unfortunately, instead of addressing the issue professionally, the salon chose to react by cancelling my future appointment. Four months after the initial review, I attempted to book again, and although my booking was accepted, I received a message the next day stating that they would no longer take me as a client because of the review I had left.
I find this response extremely unprofessional. A reputable business should be willing to acknowledge feedback, address concerns, and value long-term customers — not penalize them for sharing an honest experience.

Owner Response:

We would like to thank you for being a client with us over the years. We value open communication, and we always encourage clients to speak with us directly.

Given your last visit and the review you shared afterward, no concerns were raised during your appointment, and we were not made aware of any issues regarding the service or interactions with our staff. Had we known at the time, we would have genuinely welcomed the opportunity to address and resolve the matter directly, especially given our longstanding relationship.

Considering the circumstances, and to avoid any potential discomfort or awkwardness for either party, we made the decision to cancel your rebooked appointment. We felt it would be best to step back, as it seems we may not have been the right fit for your expectations at this time.

We sincerely wish you all the best and hope you find a salon where you feel completely comfortable and confident in your experience.

Quiana Lowe

2025-09-27

Google

I’ve been a loyal customer at this salon for over a year and have regularly recommended it to friends and family, so I’m really disappointed to be writing this review.

At my recent appointment, I was suddenly told halfway through that there would be two additional charges — one for nail length and one for chrome. These extra fees were never mentioned upfront, either when booking or at the start of the service. The only reason the chrome charge came up at all was because another staff member interrupted my appointment. If she hadn’t, I would have left completely unaware that I’d been charged extra.

This was especially frustrating because I’ve had the exact same length and design many times before without ever paying these additional fees. I even provided photo evidence to show this.

When I raised my concerns politely, staff began discussing it in another language in front of me, which felt dismissive and uncomfortable. The manager then told me that I should have been charged in the past and that it was “not their problem” if I hadn’t been. She also claimed I “should have known” about the charges — which is unreasonable given that they’ve never been mentioned before.

It felt like the manager was more interested in arguing than resolving the issue, continuing even after I said I would pay the extra fees but wanted to express my dissatisfaction. The way she handled the situation resulted in me leaving without the complete service I had clearly explained at the start of my appointment — and without the nails I wanted for my birthday weekend.

I followed up with a written complaint, explaining everything clearly and calmly. Their response was defensive, included an unprofessional remark about me “treating them like a charity,” and offered no apology, resolution, or rectification. I replied again to clarify my position and provide further detail — but since then, I’ve received no reply at all.

As a long-standing, paying customer who has consistently supported and recommended this business, I’m incredibly disappointed by both the way this situation was handled and the lack of care shown afterwards. Clear, upfront communication about pricing should be standard practice, and loyal customers deserve to have their concerns taken seriously — unfortunately, that wasn’t my experience here.

Owner Response:

Thank you for your message. We’d like to clarify the charges from your recent appointment to avoid any misunderstanding.

* Length: Today you had a brand new set. The nail technician cut the tips to your requested length, which carries an extra £5 charge. He explained this at the time of cutting. We understand that, to you, the difference may not seem significant compared with your previous sets. However, with infills, the length gradually builds up, that’s why your previous sets were longer than today.
* Colour: You mentioned you usually choose the same colour, but today’s choice was slightly different. In the past, you selected a transparent chrome applied over powder D3. This time, you requested a vibrant pink chrome with colour powder underneath instead of the standard clear base. Because this different material are used, therefore there was an extra £5 charge.

We apologise if there was any confusion. English is not our staff’s first language, which is why they sometimes clarify details with the manager in their own language first. Our price list online shows the baseline prices, and any extras are explained during the appointment—not added at the end without notice being dodgy about it.

We understand your frustration and are sorry you felt dissatisfied. However, we do try our best to be transparent with pricing and communicate any changes as they happen. We value your loyalty and appreciate the support, but you have paid for services you have received over the years and not giving us money as you said earlier like we are charity.
Thank you for your message. We’d like to clarify the charges from your recent appointment to avoid any misunderstanding.

* Length: Today you had a brand new set. The nail technician cut the tips to your requested length, which carries an extra £5 charge. He explained this at the time of cutting. We understand that, to you, the difference may not seem significant compared with your previous sets. However, with infills, the length gradually builds up, that’s why your previous sets were longer than today.
* Colour: You mentioned you usually choose the same colour, but today’s choice was slightly different. In the past, you selected a transparent chrome applied over powder D3. This time, you requested a vibrant pink chrome with colour powder underneath instead of the standard clear base. Because this different material are used, therefore there was an extra £5 charge.

We apologise if there was any confusion. English is not our staff’s first language, which is why they sometimes clarify details with the manager in their own language first. Our price list online shows the baseline prices, and any extras are explained during the appointment—not added at the end without notice being dodgy about it.

We understand your frustration and are sorry you felt dissatisfied. However, we do try our best to be transparent with pricing and communicate any changes as they happen. We value your loyalty and appreciate the support, but you have paid for services you have received over the years and not "giving us money" as you said earlier like we are charity.

We understand that despite our explanations, you remain unhappy with the charges. As we did inform you of the prices during your appointment, we feel we have been transparent.