Nina's Nail & Beauty Studio
At 0.03 km
BritSalons — Directory of Beauty Salons & Nail Bars
BritSalons — Directory of Beauty Salons & Nail Bars
Paradise’N’ beauty is a company located in Rotherhithe, dedicated to providing solutions in Beauty Salon and Nail salon. Its premises are situated at 184 Lower Rd, serving the area. If you seek quality, Paradise’N’ beauty maintains a clear commitment to excellence in Beauty Salon. Anyone in need of Beauty Salon can reach out to Paradise’N’ beauty for guidance.
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Absolutely love this place! So clean and the staff are talented wonderful🤍 highly recommend!
💚❤️
I love this place, the atmosphere is always so nice and joyful, and they are super talented. I'm always happy with my nails and today even more as I received great advice for my party nails! Thank you! There is a super nice neighbourhood vibe as well with lots of costumers knowing the owner personally. Highly recommend.
Probably one of the most unhygienic salons out there. They have staff working that are clearly sick and they do not care for your natural nails. I had to stop going as my nail bed starting shedding! They use fake products that damage your nails over time. Not recommended
Edit: the service request was NOT colour with no manicure - respectfully, being defensive again
Not in any way happy with the service I got here. Made the effort to go in before heading to my birthday celebrations and asked for shellac colour and manicure. He did nothing with the cuticles and one of the nails was lumpy. When I pointed this out and asked him to fix it he said it was a problem with my nail because it wasn’t flat (?). Then filed it and hey presto it was lumpy colour. I asked him to trim the skin around as a last step but he wouldn’t and got defensive, said they would only take the full colour off and start again which I didn’t have time for. Really not happy with the result and by saying so he started shouting at me saying I didn’t ask for a proper manicure. There is no instance when someone would want colour plopped on top of their nails with no tidying. It simply isn’t what I wanted (or a service anyone should offer without tidying) and the person started work without clarifying at all. I live locally and get my nails done quite frequently but won’t come here again
Hi Beth,
Thank you for your feedback.
We’re sorry to hear you are not happy with service. The service request was a gel colour application rather than full manicure with included cuticle work. Our technician did offer you removal and redo the colour but we understand you was not have time for this .
We appreciate your feedback and will continue ensuring service detail are clearly explained to clients before treatment begins .
Kindly regards ,
Lily
My first time and I’m so glad I chose this place. Run by lively talented people. Thank you for the fabulous work you did on my nails 🥰
❤️❤️❤️
One nail lifted that’s how mine looks like after I’ve been to them. Overfiled, is so sore and red plus green 🤢
My respond to owner:
How can you find my records if it’s a walk in and no one asked for any details and your preferred payment method is cash?! There’s no way you’d find anything. Anyway I wouldn’t let anyone in your salon touch my nails again. Everything is rushed, no one knows what are they doing and client jump from a person to another.
Hi Giu Mo , Thank you for your review. We are unable to find any record of you as customer at our salon . Pls contact us directly with your appointment details so we can look into this properly. Thank you
Nails and eyebrows are gorgeous as always
Staff are so lovely here and welcoming, they always offer drinks whenever I have come and even redid two of my nails which chipped for free (which I was very prepared to pay for). They really take care of their clients and I always feel peaceful coming into the shop because the atmosphere is so calm and attentive. Thank you !! <3 <33
Thanks Lizzie , We really appreciate your kind words and support and can’t wait to see you again.🩷
Needed a new nail salon and found these guys. The shop is immaculately clean and soo pretty. The staff’s were polite and professional. The guy that did my nails took his time to make sure everything was done to my specifications (soak off, fresh set French tip). Hopefully they maintain this level of professionalism and service.
♥️
It’s not the first time I’ve had my nails done here — I’ve always left very pleased with the service, as well as with other treatments such as waxing.
Today I went to get my nails done and left feeling quite disappointed. I had asked for French nails in brown, but the man didn’t ask me which colour I wanted for the base powder; he just chose one himself, whereas they normally show you a selection to pick from.
Later, when I asked if he could apply a colour coat before doing the French design, as I didn’t like the colour of the base, his attitude completely changed. So I told him to just paint all of my nails brown instead, and that I wanted to leave.
Finally, they usually give you a hand massage with cream, but this time he just handed me the bottle so that I could apply it myself.
Today I’m very unhappy with the service.
Hi Naomi thank you for your feedback. I am really sorry to hear your weren’t happy this time . When You came in we did ask about your colour choice and later you changed your mind and ask to have all your nails painted brown instead of your brown Tips . Also you have infill power we don’t normally include a hand massage with this service. Sometimes Lily offer it as a little extra when she has time , but it’s not part of the treatment.
We really appreciate your visits and hope to see you again soon to make sure you leave fully happy next time.
Went for an eyebrow wax and they ended up pulling skin off my eyelid. I went to complain the following day and firstly they made me wait while they finished someone’s nails and then did that persons eyebrows. When they did talk to me they told me this was a common thing that happens when the wax is too hot, however they did not accept that this was their fault. When I asked for a refund they told me they only offer refunds when the mistake results in scarring and to come back in a week to see how it looks then. Absolutely shocking. Do not go here
Hi Jenn,thanks for taking the time to leave your feedback. We are very sorry to hear that you was unhappy with your eyebrow wax.
When you visited, our team was busy with others clients, but we still make sure to take time to speak with you about your concern. We do understand that any irritation after wax can feel upsetting , any we do our best to minimize this advice after care.
As explained, our policy does not allow refund one our service have been completely and paid for, as this shows the client was satisfied when leaving. However we offered you a voucher as a goodwill gesture because we genuinely every customer to leave happy. We are sorry your experience didn’t meet your expectations,and we will continue working hard to make sure all clients receive the best care possible .
I have been to this salon thrice, and my nails were don’t brilliantly but the service and attitude of this place has gone south as it’s not the new salon any more. I sent a picture of the nails I wanted via chat one day in advance the price was agreed. Then on the day of the appointment the man doing nails had a very bad attitude, he didn’t even check the colours with me like they usually do and started doing my nails. Half way through my extensions he said I will charge you 10 pounds more for the design you want. He clearly wanted to take advantage of the situation because I was dressed for an event. I would have paid 10 more if it was agreed in advance or told before the treatment. But asking more money half way through the treatment should not encouraged, on top of his bad attitude. This place has gone done and the prices have gone up. Avoid as there are 3 other nails salons just 30 seconds away providing better services and lesser rates. Due to the rip off attitude I will never visit this place again.
Hello niyati ,
Thank you for taking the time to share your feedback. We are very sorry to hear that your recent experience did not meet your expectations . At our salon , we always aim to provide clear communication about prices and services before appointment and we value our customer‘trust.
We have reviewed the message and confirm the we did provide the correct price in advance via text. We apologise if there was any misunderstanding during your appointment and we will also follow this up internally with our staff to make sure communication in person is as clear and respectful as possible .
We truly appreciate you as a returning client and are sorry to hear you feel disappointed this time. Please know that your feedback will take seriously, and we will continue working to improve our service.
Kind regards,
Lily / Paradise N beatuy.
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