Kess Hair & Beauty

Lin Guo

2026-05-18

Google

Maryam is an incredibly professional and attentive hairdresser. She really listens to what you want and always makes sure every detail is perfect. I’m so happy with my haircut — she does an amazing job. Highly recommend!

Dorina Calota

2026-05-16

Google

Great services

Kaajal Shah

2026-04-15

Google

I was really impressed with the service provided from having my hair washed to having my hair cut exactly how I wanted it. I would highly recommend this place

toaaddy angel

2025-12-29

Google

Best very polite and professional. I had total messed hair due to postpartum and hand injury. I got quick appointment and the beautiful lady was kind to me.
Thanks a lot Angela mam

Freada Uddin

2025-12-29

Google

Staff are very nice pricing is reasonable and overall they know what they are doing

nundeeta beekarry

2025-12-07

Google

The worst haircut I ever witness. Very incompetent hairdresser Shukriya. Manager need to review that staff. Really messed up my hair

Jan Miller

2025-09-25

Google

I had my hair done today. Excellent result. I couldn’t be happier. I had highlights and colour with a hair trim. The end result was amazing. I would highly recommend this hairdressers. The price was much more reasonable than other hairstylists I have used in the past.

Flxra Zxj

2025-09-20

Google

Booked my appointment, woke up early to get there for them to tell me it’s CASH ONLY. Why didn’t you communicate that over the phone and instead you made me go ALLL THE WAY here just to turn me around. The lack of communication is disgusting and disappointing. They didn’t even accept bank transfer. Thanks for wasting my time.

Nora Smith

2025-09-01

Google

Have been going to Kess, South Harrow for years and this is a great salon. The staff, who have been there for a long time, are excellent - friendly, polite, hard working, welcoming and skilled.

It is also great value and it is easy to ring and get an appointment last minute...so different from other salons where there is long waits for appointments. Really convenient.

I've never had a bad experience here.
Hugely recommend.

Baby

2025-08-30

Google

I had one of the worst salon experiences of my life here. The pricing online was misleading—they advertised lower rates, but once I arrived, they charged significantly more without clear explanation. The staff were not only unhelpful but also shockingly rude throughout the visit.

The haircut itself was poorly done and didn’t suit me at all. Eyebrow threading was rushed and uneven, leaving me feeling embarrassed rather than refreshed. The customer service was appalling, and I felt completely disrespected from start to finish.

Please be cautious before booking here. What seems like a budget-friendly option can quickly turn into an overpriced disappointment. I regret trusting them with my hair and appearance. Never again.

Pav

2025-08-21

Google

It’s one of the worst experience I ever had.
I went there for hair and eyebrows. The lady who served me treated so awful. I have asked her to trim edges of my hair and tidy up the eyebrows.
Her welcoming was so unpleasant and started to be rude. She had asked me what I want to do with my hair and I told her to trim the edges. She started to be rude by raising her voice. I got confused why she was behaving so bad for saying to trim my hair. I have been polite saying I want to trim my hair edges and I don’t want anything else and is there an issue with that? Then she trimmed my hair.
Also, I have asked her to tidy up my eyebrows and also received the same rude attitude like she is doing it for free.
I am not happy with the tidying up and said to her, there are some tiny hairs to remove and she said I can’t see them to remove and not willing to do. I have been pointing to her but she is not happy to remove them.
Later, I was tidying up my face with hair falls from the eyebrows. Aggressively, she said to move from the chair as she has client waiting.

Very bad experience.

N P

2025-08-04

Google

If I could give 0 star I would. DO NOT GO THERE.
They took 6 min to dry cut my mum's hair. Did not comb afterwards just said done.
I said it is 15 and she said 20.
I said to her it says 15 pounds.
If you intend to go out and about don't get anything done from them.