Richard Ward Hair & Metrospa

Hi Nina,
Thank you for taking the time to leave us such a lovely review!
We truly appreciate your recommendation and look forward to welcoming you back in the future.
Take care!
From the team at Richard Ward Hair & Metrospa.

Hi Filipa,

Thank you so much for taking the time to leave us such a lovely review! We're so happy to hear that you had a great experience with Elettra at our salon.

We pride ourselves on having a team of skilled professionals, like Elettra, who truly listen to our clients and deliver beautiful results. We're thrilled to hear that you are happy with your cut and keratin treatment.

We understand that being able to style your hair easily at home is just as important as the end result in the salon, so we're glad to hear that your hair now feels healthier and more manageable.

Thank you again for choosing our salon and for recommending Elettra to others. We can't wait to see you again for your next visit.

Best,
The team at Richard Ward Hair & Metrospa

Dear Claire,

Thank you for taking the time to share your lovely review about your experience with Patrick at our salon. Patrick is truly exceptional, and we are lucky to have him as part of our team. We couldn't agree more about his professionalism and his ability to create a calm experience for his clients.

Thank you again for your kind words and recommendation. We look forward to seeing you again at our salon.

Best regards,
The team at Richard Ward Hair & Metrospa.

Hi Gloria,

Thank you so much for your kind words and for choosing to be a loyal client of ours at Richard Ward Hair & Metrospa. We are so happy to hear that you feel our salon is the best in London and that you always leave feeling glamorous and rejuvenated.

We truly appreciate your support and cannot wait to see you again soon.

Warmly,

The team at Richard Ward Hair & Metrospa

Hi Moira, thank you so much for taking the time to leave us a review. We're thrilled to hear that you had a positive experience at our salon. We strive to provide excellent service to all of our clients and we're glad we were able to meet your expectations. We hope to see you again soon. All the best from the team at Richard Ward Hair & Metrospa.

Hi Ryan,

Thank you for taking the time to share your experience with us. We're thrilled to hear that you had a great first visit and were happy with our services from start to finish. Joey is definitely a master at his craft and we're glad he was able to deliver exactly what you wanted. We appreciate your feedback and look forward to welcoming you back again in the future.

Best regards,
The Team at Richard Ward Hair & Metrospa

Hi Sammy,

Thank you so much for taking the time to leave us such a lovely review! We are thrilled to hear that you had a wonderful experience with your hairdresser, Robert. We are lucky to have such a talented and caring team member.

It's great to know that Robert took the time to listen to your preferences and offer you thoughtful advice. We strive to create a relaxed and welcoming atmosphere for all our clients, and we're so glad that you felt at ease during your visit.

We appreciate your kind words and are always grateful for your support. We can't wait to see you again soon and make your next experience even better!

Best,
The team at Richard Ward Hair & Metrospa

Hi Ashley,

Thank you for taking the time to share your experience — we’re genuinely sorry to hear how disappointed you felt.

Supporting the Little Princess Trust is something we care deeply about as a salon, which is why we offer this service on a complimentary basis through a small number of team members who kindly volunteer their time. Because of this, availability can be very limited, and we do our best to manage bookings fairly while accommodating as many people as possible.

We understand how important this donation was to you, and we regret that we weren’t able to offer you an immediate appointment on this occasion. Our team did try to provide alternative options, and we’re sorry if this didn’t come across as helpful or empathetic — that is certainly not the standard we aim for.

We also want to gently note that our team should always be treated with respect, just as we strive to treat every client with kindness and understanding.

We truly appreciate your intention to support such a meaningful cause and are sorry we couldn’t be part of your journey this time. We wish you all the best with your donation and hope it makes a wonderful difference.

Kind regards,

The Richard Ward Team

Dear Cara,

Thank you for your kind words and for choosing our salon for your hair and spa needs! We are delighted to hear that you have had such wonderful experiences with our team and that we have exceeded your expectations.

Please know that we are always here to make sure you leave our salon feeling fabulous and satisfied with your visit. We look forward to welcoming you back for your next appointment and providing you with the same exceptional service.

Best regards,
The Team at Richard Ward Hair & Metrospa

Dear Joyce,

Thank you so much for taking the time to leave us such a lovely review! We are delighted to hear that you had another great blow-dry with Elettra. We are lucky to have such a talented team member like Elettra who always strives to provide our clients with the best results.

We look forward to welcoming you back to our salon in the near future. Thank you again for choosing our salon and for the wonderful feedback.

Warm regards,
The team at Richard Ward Hair & Metrospa

Hi Amanda,

Thank you for taking the time to leave such a kind review about Kinga!
We are grateful to have Kinga as a part of our team at Richard Ward Hair & Metrospa and we appreciate your recommendation to others. We look forward to continuing to provide you with amazing beauty treatments!

Best,
The Team at Richard Ward Hair & Metrospa

Hi Nicola,

Thank you so much for taking the time to leave us such a kind review! We are thrilled to hear that you had an exemplary salon experience with our team at Richard Ward Hair & Metrospa. Our stylists and colorists take pride in providing the best services in the UK, and we are happy that you enjoyed your time with us.

We strive to create a wonderful atmosphere and culture here at our salon, thanks to the inspiration of Richard and Hellen Ward. Your words mean a lot to us and motivate us to continue delivering exceptional experiences to all our clients.

We look forward to welcoming you back to our salon soon.

Best regards,
The team at Richard Ward Hair & Metrospa