Cutie Nails
At 0.19 km
BritSalons — Directory of Beauty Salons & Nail Bars
BritSalons — Directory of Beauty Salons & Nail Bars
The Knott hair and beauty is a company located in Folkestone, dedicated to providing solutions in Beauty Salon and Hairdresser. Its premises are situated at 20 Bouverie Rd W, covering the area. Users rate this business at 4.9 stars. To learn more, it is recommended to contact The Knott hair and beauty.
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Lovely place and good hair cut but service can be inconsistent for price — also it seemed like everyone was offered a drink who had a haircut but megan refused to give me a coffee. Not a good feeling when you leave.
P.s. I did not leave and return, I just asked for one at the end of my visit.
Thank you for taking the time to leave a review, We're really pleased to hear you were happy with your hair cut and enjoyed the salon itself. However, we're disappointed by your 2 star rating, especially given the situation. We'd like to kindly clarify that during your visit, you were offered a drink twice and politely declined both times. After you had already left the salon, you returned asking for a coffee. At that point your service was complete. While we always strive to go above and beyond for our clients, we are a small independent salon, not a coffee shop and we cannot provide complimentary refreshments outside of appointments.
Megan is one of our apprentices and does not have the authority to hand out drinks to individuals not currently in service. It's important to be fair to our team and their responsibilities. As a small business, reviews like this can have a real impact. Its disheartening to receive a low rating over a misunderstanding about a coffee after a successful appointment
We remain committed to delivering excellent service and we'd love to welcome you back under more positive circumstances.
My regular hairdresser was out of action so I booked an appointment at The Knott. I am always nervous about hairdressers but Lisa was really amazing, She listened to what I asked for and seemed to know hair really well to what would work and wouldn’t work. She was really kind and easy to talk to and I came away with exactly what I wanted and one of the best hair cuts I have ever had. Thank you.
Brilliant great haircut by Kerry. Lovely Salon so relaxed, friendly and reasonable.
Highly recommend.
Great salon, ask for Beccar. :))
I’ve been having my hair coloured and cut by Kerry now for the past 6 months and I’m never disappointed with it. Every time I have my hair done, I always get complimented by family, friends and work colleagues on how nice the colour is (red) and how it’s cut. Not only is Kerry a very professional hairdresser but you can tell how much she cares about her business and her work colleagues as they are also lovely and easy to talk to as well. Thank you Kerry x
I love The Knott! Kerry and her team have been looking after my hair for the last three years and make me feel brilliant every visit. They listen and provide honest feedback about what is possible with my hair type. They are welcoming friendly and skilled at what they do. They are ensure everyone continues their professional development so every team member uses the latests techniques and products and their service is amazing. If you have time also book a beauty treatment too! I cannot recommend the team highly enough. When I leave my appointment, not only does my hair look amazing, I have generally spent the entire time laughing in a warm and friendly environment. They really do sprinkle magic in everything they do and I cannot recommend them highly enough.
very friendly staff, effective treatment
Great time meeting Claire. Came away with beautiful brows and lashes, and fresh feeling feet. Will be back ❤️💅🏻
Hair by Megan has given me a new style and a new confidence. I feel like me again. She's the sweetest! ✂️💕
Don’t go if you’re looking for bayalage.. spent £180 and had to go elsewhere for it to be corrected. Tried contacting the salon but been ignored
Thank you for sharing your feedback, we are very sorry to hear you weren’t completely happy with your hair, we always aim to provide the highest standard of service and would never want any of our clients to leave feeling disappointed. We haven’t received any emails, messages or calls from you, so we were unaware there was an issue, if we had known we would have 100% invited you back to tweak your balayage at no extra cost, as client satisfaction if very important to us.
Sometimes when hair already has existing colour, the process can be more complex and may require multiple appointments to achieve the desired result, this is often the case with colour correction which applies to your balayage as there was previous colour on your hair while we always strive for perfection, hair colouring is a craft carried out by humans and on rare occasions adjustments will be needed.
Regards,
Kerry knott
Best facial ever. I had the ninety minute one and it was so lovely I almost fell asleep. Can see an instant difference too, lost a deep wrinkle on my eyelid where I sleep on that side and the rest of my skin looks and feels glowing! I've booked in for next week. Thank you Debbie! I think it's going to be addictive.
💕
⭐️⭐️⭐️⭐️⭐️
Absolutely thrilled with my spray tan at The Knott today! 🌞 The finish is flawless, the colour is just glorious, and I feel amazing. The staff were so friendly and welcoming – it’s clear they take real pride in their work. I’m already looking forward to booking a regular course. Highly recommend if you want a natural, radiant glow and first class service 💗
Thanks Nettie lovely to meet you xxx
Lisa is a very talented colourist and stylist. Love the slight tweak to my colour today. 100% trust her with any suggestions she makes.
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