Coco Nails Chelmsford
At 0.08 km
BritSalons — Directory of Beauty Salons & Nail Bars
BritSalons — Directory of Beauty Salons & Nail Bars
The Glamour Room is a company recognized in Moulsham, dedicated to meeting the demand for Nail salon and Beauty Salon. Its premises are situated at 4 Can Bridge Way, serving the area. If you seek quality, The Glamour Room maintains a clear commitment to excellence in Nail salon. Anyone in need of Nail salon can reach out to The Glamour Room for guidance.
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Laura is excellent at doing lash lift and tint and although I only have it before holidays she is now my go -to!
Returned for second microblading as the first time was soo successful. Krystal tailors the brows to your personal choice and takes exceptional care of you at every stage. Soo good not to worry about disappearing eyebrows any more! Recommend highly - she is amazing!
I have been coming to the glamour room now for a couple of years. I am always really happy with my brow treatments from Krystal and would highly recommend. The glamour room to anyone looking for a welcoming, friendly and expert beauty salon.
I visited the salon twice for an eyebrows lamination, tint and shape. I explained on both visits that my eyebrows are difficult to work with which is why I booked in with the manager. On both occasions the lamination and tint didn’t last. I explained on my second visit that it didn’t last from my first visit which I feel was dismissed. A week after, I contacted the salon to raise these concerns again. The salon responded and offered to rebook me in, which I was grateful for so agreed to be rebooked in. Although I did find the managers response rather defensive when I feel my concerns were not personal and legitimate, considering I was paying £51 per visit. After 3 weeks I didn’t get a response so decided to send another email which again I didn’t receive a response too. So overall, I feel this was a poor service.
Hi Siobhan, we’re really sorry to hear you were disappointed with your experience. We genuinely misunderstood your initial feedback and believed you were explaining that your brows were tricky and shorter retention was normal, having experienced that with other salons. Once we understood that you wanted to see if better retention could be achieved, we booked in a complimentary rebooking so we could take extra time and care to reassess your treatment and work towards improving retention for you.
We apologise that some of your later emails were not responded to and there was a delay in getting that rebooking sorted, as that is not the level of service we aim to provide. We always want our clients to feel listened to, supported and cared for, and we’re sorry this was not your experience.
We would still be more than happy to help further. We want to everyone to have their best brows and sympathise with having tricky brows to work with
First time lashes for me!
Demi was helpful and put me at ease.
I will be returning!
Thank you 😊
Aw we love a first time client! So happy to hear you felt comfortable with our Demi. We can’t wait to have you back 🤍☺️
My eyebrows look better than I could of ever imagined. Charlie waxed, threaded and tweezed them.
We discussed a eyebrow tint and went for the lightest, they look amazing. Thank you.
Quality of work is always excellent and Krystal is so lovely, warm and professional. Would highly recommend !
Attentive, warm and friendly service
Demi is very professional and enthusiastic about the treatment that you receive leaving you feeling spoilt 😀
Thank you Glamour room and team
Another relaxing facial from Demi. Skin feels amazing! Love my lash lift also :)
Wonderful experience, relaxing salon and super talented team!
Kudos to Laura for redoing my lash lift after the first one didnt turn out as expected. I understand that everyone has to start somewhere I appreciate that, however, what affected my overall experience(especially as this was my first ever lash lift) was that the first result was treated as normal, and no second opinion or redo was offered after the treatment finished. I had to follow up and ask whether the result was normal, which I feel should not be the case for someone having this for the first time. The salon looks lovely, and I appreciate the redo, but after having a breakdown with the sight of my lashes the day before, I personally wouldn’t feel comfortable returning
Vicky was knowledgeable and made me feel comfortable. Great friendly service
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