Nails & Beauty by Danieli Bitencourt
At 0.19 km
BritSalons — Directory of Beauty Salons & Nail Bars
BritSalons — Directory of Beauty Salons & Nail Bars
Among the commercial offerings in Reading, stands out Grand Lux Nail Spa, a business specializing in Beauty Salon. Based at 11 Duke St, Grand Lux Nail Spa offers easy access for anyone looking for Nail salon. For a reliable service, Grand Lux Nail Spa maintains a clear commitment to excellence in Beauty Salon. For more information, it is recommended to contact Grand Lux Nail Spa.
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My kid wanted her nails done for holiday and this is the perfect place! She really likes it, definitely going here again.
Great service and manicure lasts so well! I’m addicted to their ‘chrome’ finish! Well done Kuin! (Apologies if I misspelt your name)
Was clean and staff was nice however I Waited in a massage chair for 45 minutes and was told the staff forgot about me
Filed my nail bed down so low they burnt
Mishapen and abnormally thick acrylic on my thumbs and still charged £90 for infills and toe shellac
The workers will just be talking bad about you in their language after taking your hard earned cash, you’d have to hate yourself to come back here. It’s almost like they’re mad at you for coming to their salon with the nasty attitude they give you.
Terrible customer service and very rude.
I’d give 0 stars if I could.
Such a gem of a place ♡ Absoutely love my nails, and the staff were lovely! 10/10 will be a regular everytime I'm in reading
I love this nail spa they did soooooo well but maybe be more gentle when filing peoples fingers because now my finger is very sore but on the other end amazing 5 stars
Second time going here and once again they did amazing! I get biab and they lasted a month last time but honestly I could have gone longer. So much care put into them thank you!
Sonia very fantastic I’m soooooo happy 😃 mwah 💋 zillion in a million
Sonia was lovely.. had a great experience and both my pedicure and nails were perfect definitely recommmend also lovely hand massage with hand cream at the end
I do my manicure every month and this was probably the worst set I have had in the last 3 years. They made my nails sooo thick that I could barely grab anything asked her several times to file them so they are not as thick didn’t understand me. Just piled up lots of nail polish on my nail had to take them out the next day a waste of my money!
Please read my message clearly I didn’t say I have been coming to your saloon for three years! I said I have been doing manicure every month and this was the worst set. I left the place so disappointed and didn’t even want to come back to the place again.
I wouldn’t waste my time to leave a review on an establishment if the information wasn’t factual!
Dear Mwaka Nyirenda,
Thank you for your review.
We are sorry to hear about your experience, as this is not the standard we aim to deliver at our salon. However, after carefully checking our system, we are unable to find any record of your visits over the past 3 years as you mentioned. This raises some concern that there may be a misunderstanding or that this review may not relate to our salon.
We always encourage clients to let us know during the appointment if they are unhappy so we can fix the issue immediately. It is unusual that no resolution was made at the time, and also unusual to remove the nails yourself the next day without contacting us first.
If you did visit us and are genuinely dissatisfied, we would be more than happy to invite you back so we can assess the work and correct it properly. Our goal is always to ensure our clients leave happy and confident.
At the same time, we kindly ask that reviews reflect accurate experiences, as leaving a one-star review without giving us the opportunity to resolve the issue is not fair to our team.
Please feel free to contact us or visit the salon so we can assist you directly. Thank you.
The nails are good, however the salon was dirty, used paper towel on the floor, whole nails and cut nails everywhere, the towels were not clean, no soap in the dispensers, dirty tables and dirty equipment. Honestly I’d probably avoid them
Love coming here! Special thanks to Sonia for making my nails look lush
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