Belper Nail & Beauty
At 0.02 km
BritSalons — Directory of Beauty Salons & Nail Bars
BritSalons — Directory of Beauty Salons & Nail Bars
In the business directory of Belper CP, features Katie Weeds Hair & Beauty, Belper, a business specializing in Beauty Salon. The address of Katie Weeds Hair & Beauty, Belper at The Bank, 20 King St makes it a strategic spot for Facial spa. For a reliable service, Katie Weeds Hair & Beauty, Belper maintains a clear commitment to excellence in Beauty Salon. Those interested can reach out to Katie Weeds Hair & Beauty, Belper for availability.
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Had a lovely first experience and funny chat with stylist Kim. Lovely busy salon, everyone was very kind. My hair is great and just what I wanted. Looking forward to my next appointment.
Frankie did my hair for the first time today and did a great job! She was absolutely lovely and really attentive to detail. Thanks Frankie 🙂
A lovely welcoming salon.... however my cut this week with Laura is the worst cut I have without doubt ever had ! I said I wanted it cut short at the back and around ears but liked body on the rest, she practically shaved both sides of my head ( no chance of any body now) I was so upset I couldn't leave fast enough....,no chance of it being rectified as I have virtually no hair.
I don't want to go out anywhere as I'm so embarrassed !!
Dear Linda,
Thank you for sharing your feedback. We were genuinely sorry to hear that you're feeling so unhappy with your recent haircut, as we truly care about making sure all our clients love their hair.
As part of our complaints procedure, I have investigated the situation and wanted to quickly share a review of your appointment:
During your consultation, you showed Laura several inspiration photos that featured very short, clippered cuts (around a grade 1). Laura discussed the difference in using scissors to the clippering method with you. As you chose clippers, she ultimately used clippers to finish at a grade 4/5 to keep the style slightly longer and softer than the inspiration images you provided. The team were genuinely under the impression that you were happy with the style when you left the salon, as you had mentioned to Laura at the time.
Laura sincerely apologises that you've been left feeling embarrassed, as that is the very antithesis of what she would want for you or any of her customers.
We will be reaching out to you directly this week to discuss options and to support you in finding a resolution that makes you feel much happier with your hair.
Thank you again for bringing this to our attention and please let us work towards making this situation better for you.
Yours,
Katie Weeds
Owner & Director
All stylists very experienced. A nice greeting by the receptionists as you walk through the door. You're offered a drink as you walk in, a nice touch but you do pay for it, but I would have one anyway. I met Katie and what a very pleasant lady.
Hi Elaine,
Thanks for the lovely review, it means a lot to us! So glad your experience was as it should always be.
With regard drinks, we have a range for everyone. Tea, fruit teas, instant coffee and cordials are free, it’s just the luxury coffees and alcohol that are extra. I apologise that you weren’t given the full options.
Again, thank you for taking time to review us and we really hope to welcome you back again soon!
Brilliant, visited the Belper shop today and had my hair styled by Claire i am extremley pleased with my new style 🥰
Really useful to find a hairdressers with evening slots. However, the hair cut itself was awful. My straight cut bob is completely wonky, with awful ‘layers’. The hair dresser clearly hadn’t much experience with thick hair. Combined with my clothes getting wet during the wash and having the cut hair hair dried off my clothes, I am very disappointed.
Hi Grace,
Firstly, thank you for taking the time to leave us this review and agreeing to return to the salon so we could take a look at your hair.
Upon reviewing your haircut together, we appreciated your acknowledgment that there was no issue with the cut itself, but rather a difference in expectations after the consultation.
While the style provided was in line with your request, we understand that it differed from the approach your previous hairdresser had taken.
We genuinely value constructive feedback and are committed to maintaining a high standard of service. As part of this commitment, we will ensure that our team continues to carry out thorough consultations to help avoid similar situations in the future.
As a gesture of goodwill, we’ve added a complimentary treatment to your account, which you are welcome to redeem at your convenience. xx
Took my 8yr old daughter for a cut to help her manage her curls easier. Sent an email request and got a response explaining that Leah would be cutting and styling my daughters hair and that she was great with younger clients.
Great is an understatement. She was fantastic. Listened to what my daughter wanted and advised on what was going to be achievable in simple ways. Everything was explained really well and unlike other salons, never felt any pressure to have more than was needed.
I was fully prepared to be sat for an hour or so and need a bank loan to pay for the cut, so I was pleasantly surprised when 30mins later, my daughter had a fantastic, fashionable, manageable hair style which cost only £16.
What an amazing salon. Leah was fantastic. As a 45yr old dad, I would definitely be recommending Katie Weeds and Leah in particular to anyone with younger children looking for a great experience in the salon.
Oh Neil, thank you so much for such a wonderful review. I’m so glad you left us happy… Leah is a great stylist with a heart of gold and she will be very touched to read this. Thank you again! Amy
I’ve always struggled to find a good hairdressers, well until the past few years. I’m soo glad I have found Katie, I always look forward to my appointment, a friendly and relaxing environment, reasonably priced too.
Today was my first time visiting the Belper salon and it was so lovely. The staff were friendly and helpful and knew what they were doing. My hair looks fab and I’m so happy with my colour.. I will definitely go back there I’m very impressed . Thankyou 😊
My husband and I are absolutely thrilled with the fantastic service at Katie Weeds- particularly as our little boy has always been extremely frightened of having his hair cut.
We decided to take a chance a few months ago, and brought him to Katie Weeds instead of the children's barbers he went to before; and each time he has become braver and braver.
We would especially like to thank Emily. Since Angus has been seeing her for his haircuts, he has come on leaps and bounds. Rather than being frightened of going in, he's now spending the day before telling me he's going to see his friend Emily to have his hair done. She has been so kind and understanding of his nervousness. She always makes sure to shield his neck to prevent itchy hairs from making him uncomfortable- which was always a big part of his dislike- She joins in his chatter about numbers and timetables, and she knows the way to his heart is through bribery with Loveheart sweets!
Thankyou Katie Weeds for being an excellent place, and thankyou Emily for making Angus' life just that little bit less scary :) x
Got a last minute appointment with Katy B, was seen pretty much straight away, felt at ease and comfortable the whole time. Great re style and great salon, the fact they have a bar is an added bonus
I went for a dry cut today at there Belper salon. My hair is dry as I'm going through the menopause. The stylist cut it short which is what I wanted. I'm really happy with the result. I thought the staff were very helpful and I enjoyed my visit.
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