Lisa Jane Bell Make-Up & Nails
At 0.19 km
BritSalons — Directory of Beauty Salons & Nail Bars
BritSalons — Directory of Beauty Salons & Nail Bars
For residents of St. Ives, Vince Nail Spa serves as a top choice in the field of Nail salon. This business is located at 7 Kings Hedges, covering the area. For a reliable service, Vince Nail Spa maintains a clear commitment to excellence in Nail salon. To learn more, it is recommended to visit Vince Nail Spa.
Check our prices section before hiring. Find out how much you should pay y what the service includes in your area.
Comparing options? Discover our updated ranking with the Top 5 best Nail salon in St. Ives .
Booked an appointment and had the decency to call ahead to say I’d be late. I arrived and was completely ignored for 20 minutes while staff happily carried on with other clients. Not one person bothered to communicate, apologise, or explain the delay.
Then when I finally stood up to leave after being blatantly disregarded, I was casually asked what time I wanted to reschedule for — as if the issue was mine. The level of disrespect and lack of professionalism is shocking. Staff are rude, disorganised, and clearly have no regard for customers’ time. Absolutely appalling and useless service. I will not be returning!!
You tell a big lie because no one spoke to me regarding me having to wait while you attended to clients. I rang you before I left my house and I have never had to reply to messages regarding attendance a day before, neither does your messages give a response to reply to it.
Please do not tell lies!!!!!!
Dear sylvia anyan !
Your review is misleading and does not reflect what actually happened .We sent a reminder the day before your appointment and you didn’t reply to confirm,also attempted to contact you when you had not arrived at your booked time. You later informed us you would be late and arrived approximately 10 minutes after your appointment time. We explained there would be a short wait as we were already booked with other clients. The claim that you were ignored for 20 minutes which was simply untrue . We were prepared to carry out your appointment and informed you that we could still do your nails, but you decided to leave and return another day instead. We always do our best to accommodate late arrivals while remaining fair to clients who attend on time.
It's my monthly treat for my tired feet . Thank you 😊
Thank you very much for your great review. We will keep trying our best for our clients satisfaction. Hopefully see u again soon ☺️
Great customer service. Responded to messages quickly. Highly recommended. Very pleased with my nails and ready for my engagement photoshoot 🤩
I have been having my nails done for many years and I have been everywhere in the pursuit of a really good nail technician, I believe anyone can apply nail coatings but to find a place that cares about how it is applied and have attention to detail is RARE!
SO FAR on my 1st vist this place has ticked all those boxes. 🙏🏽
I will return!
Thank you Vince 😊
Incredibly friendly well trained staff, they know exactly what they are talking about and lovely to talk to. Every design I’ve asked for has been replicated skillfully. You can tell they take great pride in their work. - From a very happy repeat customer
Rude staff extremely unfriendly!! even though you are a loyal customer they still see you as an inconvenience plenty of other nail salons to go to I won’t be returning!
Dear Alexandra. On the day of your visit we were fully booked with appointments, so we could not take walks in. We did offer an appointment for the next day, but you chose not to return. It’s not fair to leave a 1 star review for this situation
I travel 35 miles to have my nails done here always been happy but last twice I have not been happy seem too busy to listen to what I would like really sad today as no-one spoke to me time to fine someone new
Shame as I’d been before and had had a good experience. I went and sat with a man who rushed me along (despite me being early for my appointment) and kept on snapping at me and acting like I was an inconvenience (even though a couple of colours I chose they didn’t have in).
I left half way through and paid them money still which went from £10 to £15. I feel really upset about my treatment and wouldn’t opt to go there again.
Obviously in a rush as wonky and look awful. Shouldn’t have done them if they weren’t going to bother doing a good job . Girl said she had no time to fix
Hi there. Thank you for taking the time to leave a review. As we couldn’t find your name in our booking system, we were assume you were a walk-in customer. If you are the lady who visited around 3pm today , we’re genuinely surprised by your comments as you left the salon appearing happy with your nails and didn’t raise any concerns at the time. If something wasn’t right, we would have been happy to correct it. Customers satisfaction is very important to us. We’d also like to clarify that you arrived without a booked appointment and requested a design service that wasn’t scheduled as we were fully booked today. Our staff still did their best to accommodate you and fit you in without turning you away. Unfortunately, due to the lack of an appointment, we could only offer a basic service within the available time. Thanks again for your feedback . We wish you all the best in finding a salon that better suits your needs.
Always happy with servise. 100% thank you
Really friendly and welcoming staff!
Wouldn't recommend. I came in at 4.55pm on a Saturday, to be told that they close very soon at 5pm. When on there website, Facebook and the card that they give you it says 6pm. She also told me I need to book an appointment when last time I got told I don't need to and it says on there card, walk ins welcome.. Just felt like they couldn't be bothered. Won't be coming back sadly.
Hi lovely. In our policy: walk-in are wellcome but on Saturday there was nothing left .
Please make sure you book advance when you coming that’s will be securely your appointments then you will not be disappointed. Thank you
At 0.19 km
At 0.62 km
At 1.29 km
At 1.3 km
At 1.4 km
At 1.42 km
At 2.84 km
At 4.07 km
At 4.21 km