BritSalons — Directory of Beauty Salons & Nail Bars

Newbridge Nails

Nail salon en Newbridge (Caerphilly County Borough)
4.7 (21 reviews)

Business information

Description

In the business directory of Newbridge, features Newbridge Nails, a business specializing in Nail salon. Located at Pantside, 1 Sunny Crest, Newbridge Nails offers easy access for anyone looking for related services. With a rating of 4.7 based on 21 reviews, Newbridge Nails demonstrates customer satisfaction. For more information, it is recommended to contact Newbridge Nails.

Activities
Nail salon
Address
Pantside, 1 Sunny Crest, Newbridge, Caerphilly NP11 5FZ

Before hiring, get informed

Check our prices section before hiring. Find out how much you should pay y what the service includes in your area.

Datos interesantes

Crowd

  • LGBTQ+ friendly
  • Transgender safe space

Parking

  • Free of charge street parking

Payments

  • Credit cards
  • Debit cards
  • NFC mobile payments
  • American Express, Mastercard, VISA

Planning

  • Appointment required
  • Appointments recommended

Amenities

  • Toilet
  • Wi-Fi
  • Wi-Fi

Recycling

  • Plastic bottles

Accessibility

  • Wheelchair-accessible entrance
  • Does not have assistive hearing loop
  • No wheelchair-accessible seating
  • No wheelchair-accessible toilet

From the business

  • Identifies as women-owned

Location of Newbridge Nails

Reviews of Newbridge Nails

4.7 (21 reviews)
Last sync:

Comparing options? Discover our updated ranking with the best Nail salon in Newbridge .

RE
Rochane Evans
2024-07-07
Google review logo Google

Perfect nails for my gothic style wedding, she was lovely to talk to, very accommodating, very professional 10 out of 10 highly recommended

Owner Response:

Thank you so much! I'm thrilled the nails were perfect for your gothic wedding. It’s always wonderful to see you and your mum. Your kind words mean a lot!

AS
andrea speirs
2024-06-27
Google review logo Google

It is always a pleasure to have my nails professionally treated by a technician who is passionate about her work and so meticulous.
Each visit I receive a warm welcome by a friendly caring team, and we always enjoy a chat.
I cannot speak highly enough for the all round service I get at every appointment.
A huge "Thank you."

Owner Response:

Hi Andrea, thank you very much for your kind words. x
It gives us motivation to continue to improve our skills and services better.
It’s our pleasure to see you every month, have a chat and make your nails stunning! 💅🏻

LS
Lara Smith
2024-03-17
Google review logo Google

Worst customer service I have ever experienced in my life. Every time I asked for something there would always be an issue and the lady cannot do it for whatever reason. At my appointment yesterday after being told awful news that my grandfather had passed away I was looking forward to getting my nails done as a distraction and she just ended up making my day even worse. She asked me what I would like and I show her a picture and she lists many reasons why she cannot do this (it was a very simple French ombré) she does this every appointment and normally I just agree with whatever she says but this time I questioned why she cannot do it and she says my nails are too big along with other things. Eventually I tell her to do what I had last time, she proceeds to huff and puff like a child then lies to me that she does not have the equipment needed to do my nails - no offer to reschedule the appointment or anything. Wasted my time coming into the appointment. Will never go here again.

Owner Response:

Dear Lara,

Thank you for sharing your feedback. We regret any oversight in not being aware of your personal circumstances. We understand your frustration and apologise for any disappointment experienced during your recent visit.

At our salon, while we strive to accommodate clients’ requests, open communication about possible outcomes is crucial. Sometimes, this involves advising on what we can deliver based on nail type, shape, and shade to suit clients' needs and ensure long-lasting satisfaction.

Your continued support since 2021 showed your trust in our services. Regarding your recent nail appointment, we tried various options to accommodate your preferences for a different shape, shorter length, and ombre shade. We've reached out privately to address your specific concerns, clarify any misunderstandings, and put the facts straight.

In light of your recent loss, let's set aside any frustrations and focus on your well-being. Wishing you strength and comfort during this tough time.

Warm regards,

Newbridge Nails

Contact & Hours

Closed

Opening Hours

Monday 09:00 - 18:00
Tuesday 09:00 - 18:00
Wednesday 09:00 - 18:00
Thursday 09:00 - 18:00
Friday 09:00 - 18:00
Saturday 09:00 - 17:00
Sunday Closed
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