pamperbanana Metro Spa
At 0.92 km
BritSalons — Directory of Beauty Salons & Nail Bars
BritSalons — Directory of Beauty Salons & Nail Bars
Star Nail Spa Bristol is a company located in Westbury Park, dedicated to meeting the demand for Nail salon and related services. This business is located at 113 Coldharbour Rd, serving the area. The community rate this business at 4.8 stars. Those interested can reach out to Star Nail Spa Bristol for guidance.
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This is my third time having my nails done here. The first and second visits were perfect I was really happy with the results.
On this visit, however, there were a few small imperfections which I noticed when I got home on a few nails, which is a little disappointing compared to my previous experiences.
I also had a pedicure on my first visit with the same gentleman, and unfortunately that wasn’t the best finish either.
It would be great if there were an option to choose your therapist when booking, as the lady with the short hair does an excellent job and I’ve always been very pleased with her work.
Fantastic service! I had a small issue with my nails and they were super nice and fixed it immediately. I would recommend ❤️❤️ Thank you!
This was my first time using Star and I’m not very happy with the results! I went with a manicure/gel nail and it was very rushed. They didn’t soak the cuticles before, didn’t use any products, didn’t push the cuticles back and then spent about 30 seconds cutting. As you can see from the photos it looks like I haven’t even had a manicure. The session was supposed to be for 30 minutes but I was done in 15!
Hi Claire,
Thank you for your feedback. I’m really sorry the experience didn’t meet your expectations. I’d love to clarify a few things to help explain what happened.
For gel polish on hands, our service does not include a full manicure. Instead, we gently push back and remove dead skin around the cuticles using special tools, without soaking or cutting. This is standard practice to ensure the gel adheres properly and lasts longer. For the manicure service, which includes full cuticle care and nail prep, was booked for the other guest in your party.
That said, I completely understand how this might have felt rushed or unclear, especially on a first visit. We’ll take this as a reminder to communicate our service details more clearly during booking and before starting the session.
Thanks again for sharing your thoughts, it helps us improve.
Warm regards,
Star Nail Spa Team.
Very happy with my gel nails. The staff are very friendly and did a really neat job.
Brilliant service..love my nails every time I come to Star. The atmosphere is always realxed and friendly and Lein & team are so lovely
The work is ok, but one of the ladies that works here is astoundingly rude. Perhaps I caught her on multiple bad days
Thank you for your review. However we could not find any customer record matching this account name in our system. If your feedback is genuine and based on an actual experience, we kindly ask that you provide more specific details such as the date of you visit, the service used so we can investigate further. We are always open to constructive feedback
I love this salon ❤️ wouldn’t go anywhere else now. They are so lovely and the best at nails. Not only are they reasonably priced it lasts me 5/6 weeks!! Can’t fault xx
Excellent service. The owners are lovely. They pay so much attention to the detail and do not rush at all. This place was recommended to me by another happy customer of them. Definitely my new nail salon ❤️
Excellent service from this lovely nail salon. I had gel nails on my fingers which were efficiently and neatly done and decided to book in for a luxury pedicure. It is by far, the best pedicure I have had. The chair is a fully automated electric massage chair and my feet were pampered before being perfectly painted. The hot towels at the end were amazing. Thank you!
Super fast and great quality BIAB, a little thinner than I’m used to so might not be quite right for anyone looking to wait 5 weeks between appointments etc. but look way more natural because of it and still feel strong like you expect with BIAB
so lovely and really great service! really good value for money
Visited for the first time just now and it was a lovely experience. A bright clean salon with friendly technicians. Lovely to see such a wide array of colours available. Will certainly be back.
Thank you so much🥰🥰 see you again
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