Glow West
At 0.89 km
BritSalons — Directory of Beauty Salons & Nail Bars
BritSalons — Directory of Beauty Salons & Nail Bars
Tiffany’s Spa Lounge is a business located in Brighton Marina Village, dedicated to meeting the demand for Nail salon and related services. Its premises are situated at 17 The Waterfront, serving the area. Boasting a score of 4.8 from 100 reviews, Tiffany’s Spa Lounge reflects client trust. For more information, we suggest you visit Tiffany’s Spa Lounge.
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I went here for the first time today. I can't fault it I had a pedicure by Tiffany and I am very happy.
Just to say they only take cash so as not to get caught out. But they did lend me a pair of flip-flops so I could go to the cash machine.
I will definitely be back
Thank you
Thank you sweetheart for your lovely feedback 🙏🏻
My mum and I booked pedicures while on holiday and were so impressed with the experience. The treatment was unhurried, relaxing and carried out to an exceptional standard. The finish was flawless and the attention to detail really stood out. Even though we’re not local, we would absolutely return and highly recommend this salon.
I would highly recommend the luxury service, as they use hot stones and a long relaxing pedicure.
Family business & five star experience 🩷
Came here with my best friend today because our usual salon was fully booked, but the staff at Tiffany’s did such an incredible job that we will now be coming here all the time!
I booked my partner in for a manicure and pedicure, and she was really happy with the service and result!
Worst nail service I’ve ever recieved.. first the lady asked what shape I would like I said almond and she continued to shape them square. By far the slowest service ever to the point it was painful and because it was taking so long I did not want to correct on shape just wanted to get out of there. I asked for red cat eye but I didn’t like the orange tint To which was told to come back and get re colour which I would never step foot in there again. I also noticed in daylight once leaving the salon that the biab was completely lumpy through lack of filing and my nails were all misshaped and bulbous. Will now have to pay to go somewhere else to have them removed.
Hi Zulu.
We are very sorry for your experience. I have noticed that the colour didn’t cured really well on the day that is why we offered for you to come back and polish a different colour for you. You are always welcomed
to come back here and Tiffany herself will redo them you.
Many thanks for your feedback. We will work on it to prevent from incidents like this in the future.
Tiffany
I can’t believe I haven’t reviewed Tiffany’s yet, as I’ve been coming since they opened and would never want to go anywhere else. Ignore the very few negative reviews, Tiffany, Mihn and co. are some of the kindest, most patient and talented people I’ve ever met. They leave my nails flawless after every visit, and even with my annoyances and specific demands, they continue to take their time and care and treat me so well. They go above and beyond and try to make it a real experience for you that is unlike anywhere else I’ve ever been before. Fantastic prices given the time and attention they put into their work during every visit. Best nail techs in Brighton, you won’t regret paying them a visit. And you’ve lucked out if you manage to catch Tiffany’s brother who works there during his time off. Wonderful people, wonderful services. Thank you as ever all of you! X
Thank you loads Molly🥰❤️❤️❤️
Absolutely awful, got my acrylics done here and when I complained to the guy about how they were not well done he through an absolute fit.
Excellent service I wouldn’t go anywhere else.
Thank you Cathy 🥰
A very honest business. I lost my phone at the marina and an employee found it. They answered when asked through 'find my iphone' and kept it safe. When I went to pick it up, they refused any money as a reward and were adamant they did not want anything at all. So if you're looking for an honest business with integrity, here's the proof. My girlfriend says they do fantastic nails too. A great company.
I have been using this salon for about 18 months. I have always received a great service. But my recent nails were so amazing, I just have to share. Thank you so much for fulfilling my random request beyond my expectations!
Highly recommend. The staff are lovely and welcoming. They always provide the best service and the most perfect nails.
Would not recommend to anyone who values kindness, communication, or professionalism.
I was genuinely shocked by the cold and dismissive attitude at Tiffany Nails Brighton Marina. With three broken vertebrae and in a wheelchair, I made a careful plan to be taken by a friend to get to my appointment. I called ahead to explain my condition and how important timing was, as I can’t sit for long periods. I was assured this would be fine.
Despite this, they took a walk-in customer and gave away my appointment, without saying anything to me when I arrived. After completing the pedi they left me waiting for 45 minutes. After being told ‘just wait 5 more minutes’ many times I asked what was going on, and they then claimed I was “3 minutes late” and used that as justification for giving away my appointment. I had arrived and they could see me through the glass entrance while my friend got my wheelchair ready from the boot - with no help or assistance offered.
There was zero empathy or apology, just a cold brush-off. I eventually left, as sitting in pain for that long was unbearable. I’ve never experienced such a lack of basic courtesy or care.
Hi Suzi Roberts
Thank you for your feedback. We are sorry for your experience.
This would have not happened if you didn’t arrived more than 10 minutes late. According to our policy, we could refuse serving people who arrive later than 10 minutes as it can affect all our following appointments. Your daughter did call us to inform us that you were running late, but it was 10 minutes after your appointment when we just accepted a walk in.
In your case, seeing you in the wheelchair Tiffany still decided to proceed with your treatment. Not only that she also took her time to assist you to get on and off the chair, made you a drink and make sure you are sitting comfortably by providing you some cushions to support your back even though we were already running late for our later appointments. So after your pedicure, she kindly asked you if you could wait few minutes so that she can just remove nail polish of the lady who was already waiting and soaking her nails for quite some time. We also offered you to reschedule your manicure to another day but you decided to wait.
Once again, apologies for your uncomfortable experience. For the next time, as we have a lot of no shows if you are running late please call us in advance so that we can plan our procedures accordingly.
Many thanks for your feedback.
Tiffany’s team
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