Eden Nail & Beauty Salon

Sarah R

2026-01-27

Google

I had a microdermabrasion facial and a session of Reiki with Julie today.
Absolutely amazing 🤩.
I will definitely sleep 😴 well tonight.
Thank you Julie ⭐️⭐️⭐️⭐️⭐️

Janet Wilson

2025-01-08

Google

JULIE was just the best I've not had my nails done properly for over 10 years. Have had many compliments from friends and family. Looking forward to many more visits

Hayley Wainwright

2024-10-26

Google

I visited Eden nail and beauty salon yesterday, it was my first visit and the salon was really easy to find and very central to the town.
I had a luxury manicure with hand mask and heated mits, the treatment was wonderful, my nails and hands were pampered to perfection, I particularly liked the exfoliating hand scrub and hand massage. My hands felt amazing after the mask and heated mits.
Sarah my therapist was so personable and professional and I felt really at ease. I hadn’t intended in having my nails painted but after my treatment I asked if this could also be done and I was easily accommodated. Sarah is still in training but you wouldn’t have known from the final result, I’ve had my nails painted by fully qualified technicians and it hasn’t been as good.

I enjoyed the treatment so much I have already rebooked. I shall also be looking at other treatments as it was a thoroughly enjoyable experience in very pleasant surroundings.
I highly recommend.

Lisa Howard

2024-10-06

Google

Had my nails done by Sarah who is in the process of becoming a qualified nail technician. Sarah was professional, friendly and did an amazing job. Really pleased with my nails and would highly recommend. Thank you Sarah and Lucy, x

Sharon Light

2024-02-15

Google

My Mum went here to get her nails and toes done for her Granddaughter’s wedding. The staff were lovely and really kind and helpful, giving her lots of time and making her feel special. Would highly recommend this salon xx

Jamie Steadman

2023-09-30

Google

Amazing beauty salon had one of the best massages by Lucy here and will be returning again would highly recommend to anyone!! Very professional and the oils she uses are out of this world!! Very well priced and communication throughout booking to going was exceptional. See you again soon :)

Julia Daniel

2023-09-19

Google

Lovely lady , definitely going back

Katie Hardwick

2023-08-26

Google

Fantastic! Lovely treatment by Lucy. Highly recommended 😀

Barry Denton

2023-05-09

Google

Absolutely excellent as always. I love going.

Clara Greensmith

2023-03-16

Google

Had a deep tissue back massage with Chelsey and it was absolutely unbelievable!!
I've had so many massages over the years at different places and every 'deep tissue' has never quite been deep or firm enough...until today! Chelsey was amazing at trying to get the endless knots out of my back, booked again for a full body deep tissue because it was so incredible.
Thank you so much!
100% recommend for anyone who's back is in bits!!

Alexandra H

2023-03-14

Google

Really disappointed. Went for gel nails and LVL. Nails were okay, the gel had gone onto the end of my fingertip so now this has come off there’s chips at the corner of my nails. I’ve had LVL done much better and also for cheaper. The curl to my lashes was disappointing it was even more disappointing that after 2 days following the correct after care there was no curl/tint to my lashes. Speaking the Chelsey who did my treatments whilst getting my nails done she said that she could achieve a natural look to my brows to even them out with a wax and tint. I explained that I’ve never done anything to my brows before and only ever use a clear gel so thought it was clear I wanted a natural result. I was horrified to look in the mirror after my appointment and see a thick extremely dark brow. I also had a cut on my brow from where my skin had been waxed off.

I was polite but inside I was very upset and just wanted to get home to be able to remove as much of the left over tint with a cotton bud from my eyebrows.

I contacted the salon 3 days after my appointment and was told Chelsey would contact me regarding my flat lashes. I didn’t hear anything for 2 days so I messaged again - I was then told she was on annual leave, which if I had know I wouldn’t have messaged to follow up.

When I finally got in contact with Chelsey she made it clear she wasn’t accepting any blame or acknowledging my concerns. She has insisted that it is my fault.

I am extremely disappointed not only with the service but also the customer service. £80 down the drain….

Update: I feel the need to clarify a few things unfortunately. My main issue when contacting the salon is that my eyelashes had significantly dropped. I was hoping that after a quick chat we could understand what might have caused this. I had hoped for a quick conversation with an easy resolution (was looking for advice not a refund/rebook hence why I didn't take the salon up on the offer to have them redone).

The clear gel I referred to in my review is clear eyebrow gel, not a tint.

After my appointment I wasn't given a lash brush so I had to wait to get home to brush them through. Usually lashes are a little wet after LVL so the lashes look a little stuck together. Once arriving home I realised there was residue on my lashes that was sticking them together. I didn't wash my lashes until 48 hours after my appointment. This is when I decided to contact the salon because there was essentially no curl and the tint wasn't as dark as I had hoped.

The issues with my nails was minor, not really worth contacting over IF it was the sole issue.

My eyebrows were very dry and flaky for the following week after my appointment. Chelsey has also said in our text messages that the cut was from the wax being too warm. Not any of the reasons that you have listed.

The tint was on the skin above my brows which made them look a lot thicker than usual hence my shock at the salon. Chelsey offered to rebook me in and I felt too embarrassed to decline. It cost me £78 and I said don't worry about the change. I blamed myself for getting the tint I should have known not to risk it.

It was only when I got home and realised that I actually had a cut on my head and then after washing my lashes I felt a need to reach out to the salon with my concerns.

Chelsey reached out to me on Wednesday evening, I don't answer unknown number so I messaged on Thursday morning after her second attempt to call to ask if it was in fact her. I was out so unable to speak on the phone.

Chelsey's message explained that I was happy when I left the salon and if aftercare isn't followed then they will drop. She kept continuing to say they looked great last time she saw them. It was clear Chelsey was trying to blame me and made no attempt to apologise to me.

After leaving this review, the manager contacted me to explain that she believes i'm not within my right to leave a review...
I also received a nasty message from Chelsey online on my website. Not the way you treat customers...

Amy Oates

2023-03-12

Google

Recently had an eyebrow wax and tint with Lucy was very happy with the over all service received. Would highly recommend