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XC Nails & Spa Dickens Heath

Nail salon en Shirley (West Midlands)
4.5 (87 reviews)

Business information

Description

XC Nails & Spa Dickens Heath is a business recognized in Shirley, dedicated to providing solutions in Nail salon and related services. Located at 77 Main St, XC Nails & Spa Dickens Heath offers easy access for anyone looking for related services. The community rate this business at 4.5 stars. To learn more, it is recommended to contact XC Nails & Spa Dickens Heath.

Activities
Nail salon
Address
XC Nails & Spa Dickens Heath, 77 Main St, Dickens Heath, Shirley, Solihull B90 1UB

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Datos interesantes

Planning

  • Appointment required
  • Accepts walk-ins

Amenities

  • Toilet

Accessibility

  • Wheelchair-accessible car park

Service options

  • On-site services

Location of XC Nails & Spa Dickens Heath

Reviews of XC Nails & Spa Dickens Heath

4.5 (87 reviews)
Last sync:

Comparing options? Discover our updated ranking with the Top 10 best Nail salon in Shirley .

NS
N Se
2026-05-17
Google review logo Google

Dreadful - the man who did my nails was rude, did a bad job and rushed to get us out the shop. I went back to get them rectified and 3 other people were either coming back to complain about this specific man or passed comment about his manner. I had to wait hours and the job was very unsatisfactory even when completed by the manager.

The first time I had them done I was so happy and impressed but after my recent experience I will never be returning and would not recommend this place at all!

Owner Response:

Hi N Se,

We are very sorry to hear about your recent experience with us. This is not the level of service or professionalism we aim to provide to any of our clients. We appreciate you bringing this to our attention.

We are especially disappointed to hear that you felt rushed and unhappy with both the treatment and customer service you received. We take all feedback seriously, and your comments regarding the staff member’s manner and the quality of the service have been noted and will be addressed with the team directly.

We are pleased to hear that your first visit was a positive one, which makes it even more upsetting to know we let you down this time. Please accept our sincere apologies for the inconvenience and frustration caused.

We would appreciate the opportunity to speak with you directly and try to make things right. Please contact us privately if you are willing.

Kind regards,
XC Nails & Spa Dickens Heath

TT
Talia Tarazi
2026-05-16
Google review logo Google

Eddy was super organized and meticulous, my nails looked so beautiful, highly recommended!

PJ
Paula Jones
2026-05-10
Google review logo Google

I made a booking for Biab infill on their booking system for Sunday 10th May at 14.00. Driven all the way from Oxfordshire (45min) to find the shop closed. Fuming. Left numerous messages but no one has called me back. Sort out your booking system 🤬

Owner Response:

Hi Paula,

We sincerely apologise for the inconvenience and frustration caused. Unfortunately, there was an issue with our online booking system, which incorrectly allowed appointments to be made on Sundays when the salon is closed. We completely understand how upsetting this must have been, especially after travelling such a long distance.

We are also very sorry that you did not receive a prompt response to your messages. This is not the level of service we aim to provide. The booking system issue is currently being addressed to ensure this does not happen again in future.

Please accept our genuine apologies for the inconvenience caused, and thank you for bringing this to our attention.

Contact & Hours

Closed

Opening Hours

Monday 09:30 - 18:30
Tuesday 09:30 - 18:30
Wednesday 09:30 - 18:30
Thursday 09:30 - 18:30
Friday 09:30 - 18:30
Saturday 09:30 - 18:30
Sunday Closed
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