La Casa
At 0.03 km
BritSalons — Directory of Beauty Salons & Nail Bars
BritSalons — Directory of Beauty Salons & Nail Bars
TO NAILS SPA is a business recognized in Studley CP, dedicated to meeting the demand for Nail salon and related services. Its premises are situated at 10 High St, serving the area. For a reliable service, TO NAILS SPA maintains a clear commitment to excellence in Nail salon. For more information, we suggest you contact TO NAILS SPA.
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I’m really disappointed in the service offered. They didn’t finish the job and cut my nails. I felt unsupported and uncomfortable with the service. Would not recommend
Absolutely disappointed!! I called and made an appointment for half 3. I attended and the salon was shut with a note on the door to say call me I’ve gone to Aldi. I called and they told me I was early and come back tomorrow I said no I have no time to come back tomorrow. I asked when they would be back and they proceeded to put the phone down on me. I called back and ignored…what’s the point of booking an appointment if you aren’t going to stick to it. Shocked
Dear Chloe,
We’re very sorry to hear about your experience and understand how frustrating this must have been. However, we’d like to clarify that we did not have any confirmed appointment booked for 3:30 on our system. On the day in question, the call you mentioned was unfortunately disconnected automatically — it was not ended intentionally by us. We certainly did not ignore your call on purpose.
We always aim to provide a reliable and respectful service, and we apologise for any misunderstanding or inconvenience caused. If you’d like to discuss this further, please feel free to contact us directly so we can resolve the matter properly.
Best Regards,
My granddaughter wanted her nails done for her holiday, I decided to try here, my honest review, extremely clean nail salon and pleasant friendly welcoming staff, the work put in to the design was perfect and my granddaughter is absolutely in love with her nails
Thank you for your support! We look forward to seeing you again x
First visit today after moving back into the area. Very pleased and will go back again
Thank you for your support. We look forward to seeing you again!
Go here regularly and I'm always happy with the results ❤️
Thank you for your support! We always aim to make everything better x Look forward to seeing you again!
Had my feet done today absolutely 💯 fantastic service
Thank you
It is lovely to have you. Look forward to seeing you again!!
I’m a visitor to this lovely village. I found out this nails spa and this is the best place ever for my nails. Nails have been my things for years but hardly any of technicians is skilful enough to build such a shape like this lady. Highly recommend!
Thank you very much for your kind words. It is our pleasure to have you and we wish you all the best xx
So happy with new nails the design is perfect and service was amazing such a lovely welcoming lady
It’s our pleasure to have you today. We look forward to seeing you again x
went to get a plain black set at the beginning of June, cut my fingers open three times with the nail file and then put the alcohol into them, the pain was unbelievable and I was just bleeding everywhere, it was an absolute mess, and after the appointment she said it was my fault as my vitamin levels were low in my blood? absolutely horrendous and so painful
Hi Shannon,
We believe there is a mistake around here. We have not done any black set today.
It would be great if you could pop in the store for a verification. You might have a voucher to redeem.
We wish you all the best.
absolutely rubbish. i booked my appointment for 12, when i go there all the waiting seats where taken and the staff asked me to come back in 20 minutes so i did, but still ended up waiting 2 hours before anyone started on my nails. Ridiculous, never going back. Also my simple nail design of french tips with 2 santa hats was awful they where not the same at all it looked asif a child had done them. Dont go.
Hi Millie,
We are unable to recognise you as one of our customers due to the closing Sunday. We are not open on Sunday.
We wish you all the best.
We booked in for 10:30am, we turned up at 10:20 and said we had booked and they had forgotten we booked and took 2 walks ins instead and made us wait until 11:30 for 1 and 12pm for the other, we said we had somewhere booked on the phone but was in no rush to see us even though we had booked!! nails were awful too. never again
Hi Ella,
We apologise that you have not experienced the best service at our store today. We were running behind due to the traffic in the morning. We did not take any walkins between your appointment. We only did bookings mainly.
We wish for an opportunity to redo your nails without any charge so you could revaluate the service.
We are truly sorry for what happened. We hopefully see you again.
Really great quality nails and design, went for an infill but it took around 1.5hrs because I wanted nail art and the lady was a perfectionist and I’m so glad!
Such lovely people too, cannot recommend enough! X
Thank you very much! It’s our pleasure to have you. We look forward to seeing you again.
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