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BritSalons — Directory of Beauty Salons & Nail Bars
BritSalons — Directory of Beauty Salons & Nail Bars
Among the commercial offerings in Hexthorpe, features Studio 88 Nails & Beauty, a business focused on Nail salon. This business is located at 1st Floor, Frenchgate, St Sepulchre Gate, serving the area. Boasting a score of 4.5 from 92 reviews, Studio 88 Nails & Beauty reflects customer satisfaction. To learn more, we suggest you contact Studio 88 Nails & Beauty.
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Fantastic service from start to finish made very welcome and looked after complimentary drinks throughout treatments and nothing was to much thank you ladies will be back
Was very hurt today as I seen in the salon their was a woman with two kids waiting there kids are very agitated but still being good women was told wait. She was waiting. Somebody came before her. She was seated behind her to get a manicure pedicure done another staff member straight away for her. That woman did not have an appointment because I was there getting my nails done till this woman who came in with her two kids she was sat here for ages and ages and ages since I started my nails then another customer came in and the woman told her to wait again as this Customer has an appointment before you. The customer was really upset and left the shop without getting her nails done. I can imagine how hard it is for mothers to get their nails done even just come out to get a bit of pampering done with kids but this was really sad to see and upsetting the way she was treated. Wont be coming again
Dear Sukhsahibhomesltd
Thank you for sharing your feedback. We completely understand your frustration as a husband and father, and we have already sent our sincere apologies directly to your wife, Amar, regarding this matter.
The situation on the day was a genuine misunderstanding regarding our staff allocation, rather than a lack of care for your family. The client who was seated immediately was there for a pedicure service as our pedicure specialist had just become free, while all of our acrylic nail stations were fully occupied at that moment.
We have already reached out to Amar to make things right and to welcome her back so we can give you the wonderful experience you deserve. And we look forward to welcoming you all back properly in the future.
Warmest regards,
The Studio 88 Team
Really sad today as i went at 3:45 with my kids to get nails done but was waiting there for over hour then went out was told soon as u come back you can get done still waited a women came in for manicure and pedicure she was seated straight away she came after me did not have a appointment i stayed quite then another women came in said can u wait bit more because she has a booking i supported this nail shop since first day it opened recommend to family and friends but truly today i seen its all about money manicure pedicure cost more than just a set of acrylic so lets see that customer first i spent £6 on parking as my husband left work early so he could watch kids but theres no value wont be going back, if i was told we cant fit you i would have gone else were but no!
Dear Amar,
Thank you for your review. We are truly sorry that your recent visit did not live up to your expectations, especially since you have been such a valued client to our shop.
At Studio 88, ensuring a fair and seamless experience during peak times is always our top priority. To keep the salon running efficiently, our team members are designated to specific roles based on their expertise. While we strictly prioritise our booked appointments, our walk-in clients are served according to the availability of technicians specialized in that specific service.
We would like to clarify that on the day of your visit, the reason another client was served before you was because our pedicure technician had just become available, whereas all of our acrylic nail tables were fully occupied at that moment. We value every single customer equally, regardless of the service they choose, and it is never our intention to make anyone feel overlooked.
We were actually very pleased to see you return to the shop yesterday, and we were eager to welcome you back and serve you straight away. We were only sorry that you had to leave so quickly before we could do so.
Your long-term support means the world to our business. We sincerely hope this misunderstanding will not prevent you from visiting us again, as we would love the opportunity to welcome you back and give you the wonderful experience you truly deserve.
Warmest regards,
The Studio 88 Team
The head spa was amazing, never felt so relaxed and will be a month treat and would highly recommend Jessica for head spa .
Thank you so much for your lovely review — it truly means the world to us! ✨
We are so pleased you enjoyed your experience at Studio 88, and we cannot wait to welcome you back again soon.
The Studio 88 Team
So very nice. Love my nails. First time i been here, it wont be my last. Think ive found my new salon ❤️
Thank you so much for your lovely review — it truly means the world to us! ✨
We are so pleased you enjoyed your experience at Studio 88, and we cannot wait to welcome you back again soon.
The Studio 88 Team
AVOID!first time here was amazing,2nd time I waited half a hour the was sat down and had nails soaked off ready for fresh set of short square French.halfway through they went and started serving and doing other peoples nails who had just walked in.45 mins later and almost late for my next appointment I raised concern and said I’ll just have acylic overlay painted on my nails as was taking too long.was another 30 min to do this and look at the state . £37! This was taken within the first hour.i had a appointment to get to and the shop was busy and ill be honest I just didn’t dareto say anything.i emailed within 20 min the shop just to let boss see them. No response .6 weeks and 4 emails later still no reply so im posting these pictures to let people see there work when there busy!I showed another nail place I went to the day after and they weren’t shocked!I have learnt a lesson and won’t return.
Thank you for taking the time to share your experience and we sincerely apologise.
Reading your review has been difficult, because this is not the standard we hold ourselves to, and it's certainly not the experience we want for any of our clients.
That should never happen in our salon. We won't make excuses for it.
We would very much like the opportunity to make this right for you personally. Please do reach out to us directly at your convenience — we want to ensure this is resolved properly.
Once again, we're truly sorry. Your feedback will directly help us improve and that matters. Thank you for your understanding.
I’ve been to quite a few nail salons in the area and Studio 88 is honestly the best one I’ve found. My shellac nails lasted nearly four weeks without any chipping, which is amazing. The team are friendly without being overly chatty, which I personally appreciate. Brilliant value for money too!.
Thank you so much for your lovely review — it truly means the world to us! ✨
We are so pleased you enjoyed your experience at Studio 88, and we cannot wait to welcome you back again soon.
The Studio 88 Team 💅
Absolutely lovely experience at Studio 88! My gel manicure was perfect!. The salon itself is clean and has such a relaxing atmosphere. Will definitely be coming back for my next appointment and recommend my friends to come!
Thank you so much for your lovely review — it truly means the world to us! ✨
We are so pleased you enjoyed your experience at Studio 88, and we cannot wait to welcome you back again soon.
The Studio 88 Team 💅
Use to go regular for my nails and would always love them. Went to do my toes due to my usual lady stopping went to get Infill and told her that i usual have builder gel on my big toes due to a damaged nail she said i don’t need to do infill on the big toes of the builder gel.
We did a french tip set and it was the worst set i’ve ever seen so i came back two days later and expressed how i was unhappy and that i wanted to just change the colour to white. They charged me £20 just to change the colour, now today so 3 days after one of the nails has snapped as she said i don’t need to do infill of builder gel when i clearly did. She also expressed to me that an infill is more expensive than a fresh set which doesn’t make sense to me…
Thank you for your feedback, and we are sorry to hear about your experience.
We completely understand your frustration. None of that is acceptable, and we take full responsibility.
We would very much like to make this right for you. Please do get in touch with us directly and we will ensure you are properly looked after.
Best regards.
Felt absolutely amazing, staff was brilliant and had a fantastic foot massage and pedicure.
Worth a visit 😀
Definitely going back .
Thank you so much for your lovely review — it truly means the world to us! ✨
We are so pleased you enjoyed your experience at Studio 88, and we cannot wait to welcome you back again soon.
The Studio 88 Team 💅
Very possible experience!******** Olivia was the girl who did them. So polite, clean and amazing result
Thank you so much for your lovely review — it truly means the world to us! ✨
We are so pleased you enjoyed your experience at Studio 88, and we cannot wait to welcome you back again soon.
The Studio 88 Team 💅
Stumbled across Studio 88 whilst doing some shopping in Frenchgate and decided to pop in on the spot, so glad I did! The team was warm and welcoming and managed to fit me in within minutes. I went for a spa pedicure and it was genuinely one of the most relaxing experiences I’ve had in a long time. Will absolutely be making this a regular visit rather than just a happy accident!
Thank you so much for your lovely review — it truly means the world to us! ✨
We are so pleased you enjoyed your experience at Studio 88, and we cannot wait to welcome you back again soon.
The Studio 88 Team 💅
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