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At 0.81 km
BritSalons — Directory of Beauty Salons & Nail Bars
BritSalons — Directory of Beauty Salons & Nail Bars
Among the commercial offerings in Chipping Sodbury, features Cloud Nine Beauty Salon, an establishment specializing in Nail salon. This business is located at 29a High St, covering the area. The community have rated this business at 4.5 stars. Those interested can reach out to Cloud Nine Beauty Salon for guidance.
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Messaged them to check availability, took them 24 hours to come back… Avoid at all costs, terrible customer service!
Hi Ryan, we are sorry that you have not received our usual levels of customer service on this occasion.
On further investigation, it was 12:45 on Good Friday when you messaged so the salon was closed, which is why your message wasn’t responded to until 10:18 on Saturday morning once we had reopened.
We do have an automated messaging service in place on all our social channels and also should also be in place on WhatsApp, to advice clients that messages are not monitored outside of business hours and to please allow up to 48hours for a response and any dates that we will be closed.
This process is in place to make clients aware of timescales and to avoid any potential disappointment.
I had my nails done today with Kyra and they are perfect. Kyra was super friendly, funny and professional. I also much prefer the way she did my cuticles too by using proper tools rather than an electric tool. Thank you. Looking forward to coming again.
Thank you very much for your kind review Becca! It’s always really good to know you felt you had a great service, enough to leave a review. Thank you for taking the time to do so!
Thanks again C9 x
Gorgeous nails courtesy of Shannon. Highly recommended the hydrapeel facial as well, guaranteed to make your skin glow!!
Thank you so much for your kind review and taking the taking the time to leave us 5 ⭐️ we are glad you are pleased with your experience with the team :-)
Welcoming receptionist who took her time to ensure I purchase the right gifts for the people I love. I really appreciated her time and the warmth of the reception area.
Thank you so much for your kind review!
Lovely place. All staff are fantastic, I feel so relaxed when I visit... their pedicures are the best!
Thank you very much for your kind review! X
friendly
Thank you for your 5⭐️ review!
Excellent for nails
Thank you very much x
LoveIy little beauty salon, cosy atmosphere and friendly, helpful and professional beauty therapists. Would recommend! 👌
Thank you so much for taking the time to leave us a lovely, 5 ⭐️ review x
I can highly, highly recommend this salon. I've had 2 excellent massages. The salon is a lovely place and very clean. Staff are really lovely. I have been really struggling with some things lately and I'm hugely overwhelmed by how the massage I had today has improved my wellbeing when I was experiencing dreadful anxiety!
Thank you so much for your lovely review Emma! We are so glad we can provide a massage that helps with your well-being 🥰 x
Great saloon. Lovely friendly staff.
Thank you Debbie! x
Been a couple of times, friendly service and generally quite good. Unfortunately not all
Sorry for the delay on getting back to you. We are sorry to hear that not all the service you receive is good. Please feel free to give us a call if you would like to discuss further so we can ensure you and others always have a positive visit at the salon.
The Best Back massage I have ever had by Shannon, just wonderful.
Wendy Harris
We agree that Shannon has magic fingers! Thank you for your review and we look forward to seeing you again soon x
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