J&R Nails Taunton
At 0.1 km
BritSalons — Directory of Beauty Salons & Nail Bars
BritSalons — Directory of Beauty Salons & Nail Bars
American Nails Taunton is a business recognized in Taunton, dedicated to meeting the demand for Nail salon and related services. This business is located at 31, Orchard Shopping Centre, covering the area. The community have rated this business at 4.3 stars. Those interested can reach out to American Nails Taunton for availability.
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Me and my daughter had our nails done- great service and lovely people thank you 🥰🥰
Thank you so much 🥰
They do a good job but I found the chap both unfriendly and impatient. It was so awkward that I wouldn't go back.
Hi, thank you for coming. We sometimes get quite busy and need to focus on our work, so we’re sorry if it ever feels like we’re being unfriendly or distant. That’s never our intention—we truly welcome everyone and appreciate you being here with us.
Beyond happy with my nails that Hannah did for me today. She went above and beyond what I pictured in my head and is someone i recommend religiously to my friends and family. Not only has my nails every single time been amazing but they also made sure my daughter left smiling when I took her in there for her nails once. So thank you! Highly, highly recommend and there’s no where else I’d go. Been going since I was pregnant with my nearly 9 year old 🫶🏽🫶🏽🫶🏽
Here are just some of the many, many nails I’ve had done here 😍
Thank you so much lovely xx
I strongly recommend avoiding this place. I had a very unpleasant experience today. One of the staff members was extremely rude and even raised her voice at me when I explained that I didn’t have cash. They only accept cash payments, but there is no signage anywhere to make this clear, and I wasn’t informed upon arrival either. (And note that they havent finished my nails. I just realised they dont accept cash when I asked to the guy who was doing my nails. He just only applied one coat for one toe nais.) This lack of communication is very unprofessional. And they should find some ways for card payments.
I also felt very uncomfortable with how I was treated, as the staff member’s behavior came across as racist.
On top of that, I was not satisfied with the service provided, as they applied acrylic nails before using gel powder, which was not what I expected. Overall, a very disappointing experience. And I feel like reporting this place.
Hi Sruti,
We wanted to follow up regarding your recent visit.
You left the salon without completing payment for the 30 minutes of work carried out on your nails. You mentioned that you would return, but unfortunately you did not. This has caused inconvenience, as time was reserved specifically for your appointment.
In addition, there was some confusion during the service. You initially requested gel polish on your natural nails, and later asked for extensions. We checked with you multiple times to confirm your preference, and you agreed each time.
We also clearly informed you at the start of your appointment that we accept cash payments only. Both I and my staff confirmed this with you more than once, and you acknowledged this.
Instead of asking to clarify any misunderstandings, it feels like what we’ve said has been ignored. We do this for a living and value our time—it’s not something we do for fun. We completed your nails as requested and provide the same standard of work to you as we do for all our clients.
We kindly ask that you return to settle the outstanding payment. We also encourage you, for any future appointments, to carefully confirm your requested service and payment method to avoid any misunderstandings.
Thank you for your attention to this matter.
Really happy with my nails really friendly staff . They dealt with a very difficult situaton today threatend by somone im very happy they handled the situation well thankyou ! Totally recommend this place
Thank you ♥️
My daughter and I both had our nails done today and we really love them. We also love how friendly they are and always make us feel welcome, nothing is ever too much trouble and will go out of their way to make sure you are happy and feel comfortable. Great customer service. Thank you so much 🤩
What a lovely nail salon! The lady doing my nails took so much care and attention❤️ cannot fault them! Would highly reccomend! Thank you so much🥰
Came to get nails done today - took a while and was patient - end result not that great paid £40 - £8 more than what I usually pay for infill I have cured paint on skin around nails and top coat is separating. I have this style often with my usual nail tech but I’m sorry I won’t be back
Hi Lucinda,
We are very sorry that the nails did not meet your expectations. As you have the nails done before with someone else, we did try the best we can to do it for you today. As you know some other nail tech won’t take over someone else's work.
For the price, we always let clients know the price of the set before we do it. So clients can make decisions to go ahead with the service or not. So today. We did let you know the price before we did it.
You might not know, so let me explain a little bit. For the salon at home, salon outside the town, salon in high street. The closer it is to the town centre, the more we have to pay different rates ( rent/ rate/ service charge for shopping centers etc…) for our spot. Our salon is right at the shopping centre so hence why we charge a slightly different price.
For the service you pay today is £35 for white tip infill set, £5 extra for chrome on top. We do believe it's a reasonable and competitive price here in Taunton.
We hope you understand and hope you have a good weekend. Thank you x
So impressed with my nails, amazing work from the girl that works here ! Stunning nails and I’m absolutely chuffed 🩷
so pleased with my nails, me and 2 other friends went and service was great, all staff was lovely and welcoming. good prices
good price and lovely people,great speed aswell’and amazing art!love my nails defo will return
Absolutely amazing job! Can’t recommend American nails enough! Fabulous people doing incredible work. Will definitely be coming again! Thank you so much
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