IVY Hair & Beauty

Rukhsar Batool

2025-11-26

Google

Extremely unprofessional and disrespectful behaviour during a call.

I called them to discuss a suitable hair treatment, and after getting her consent, I began explaining my situation. In the middle of our conversation, the lady abruptly cut the call without informing me, which felt very insulting and unprofessional. I had mentioned having treatments done abroad, maybe that impacted her attitude. I believe she was being racist.

I even tried calling back, but no one answered. If she was busy, she could have simply asked me to call later. Such rude behaviour is a loss to their company, as they’ve lost a new potential customer. The owner should look into how staff are treating clients, as this damages the salon’s reputation.

kim

2025-08-26

Google

I decided to go short because of the heat, 2 weeks on and my hair is so easy to blow dry, it just falls into place and that is all due to a great cut. Thank you Lucy.

Kat Lambe

2025-06-04

Google

I really hate writing bad reviews but feel that I should. The stylist was lovely. Really bubbly and friendly. I paid and asked for a 'bouncy' blow-dry. She washed it, dried it then curled it with ghd's. Nothing bouncy about it. It was really flat and to be honest was outdated. We had a black tie event to go to. I ended up coming home and putting my hair in some kind of up do myself. It put a dampener on my whole evening 😔. Sorry

Pam Neil

2025-04-20

Google

Excellent service & great prices. Lucy made me feel so welcome & I loved my new colour, cut & blow-dry

mia clarky

2025-03-04

Google

Such a lovely atmosphere in the salon, all of the staff are really friendly and welcoming and I am very pleased with my hair😊

Helen Gallagher

2024-09-27

Google

Visited today. I had sherry and she is amazing! Listened to exactly what I wanted and we looked at inspo pics I had and she smashed it! So so happy with my toner colour and cut will defo be coming back! Would highly recommend here. Thank you so much ❤️

Claire New

2024-09-14

Google

Visited today one of best haircuts I've ever had , really friendly,nice clean and bright salon

Diane Moore

2024-06-20

Google

I have been coming ever since they opened and had my hair cut by the staff, in their previous place, have never been unhappy, I find they listen to what you want and they give you the result that you want

An Le

2024-05-02

Google

Lovely place and nice people

Amber Burns

2024-01-05

Google

Absolutely obsessed with my hair!!, I had sherry who was super friendly and really understood what I wanted and I left with exactly that, it was my first time at a hair salon and I couldn’t be happier. 100% would recommend and will definitely be going back :) x

Castiel

2023-12-14

Google

My long hair was cut badly by a barber causing split ends and they fixed it same day I called! Thank you very much!

Nix

2023-11-21

Google

Booked in for an appointment today, had a haircut with Lucy.
She understood exactly what I wanted, was very friendly and I'm now going to move over to Ivy as my normal hairdressers.
The salon is beautiful. The booking system is so handy for me as phone calls make me anxious. I've already recommended to family.