Beautymania
At 0.04 km
BritSalons — Directory of Beauty Salons & Nail Bars
BritSalons — Directory of Beauty Salons & Nail Bars
The Beauty Factory is a business located in Newsham, dedicated to meeting the demand for Beauty Salon and Nail salon. The address of The Beauty Factory at 6-8 Havelock St makes it a key hub for Ear-Piercing Service. With a rating of 4.9 based on 782 reviews, The Beauty Factory reflects customer satisfaction. Anyone in need of Beauty Salon can reach out to The Beauty Factory for guidance.
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Another fantastic experience with Andrea & the beauty factory.
Thank you so much for my treatment.
My skin has never looked or felt so great 😃
Thank you. We will see you soon.
I am sorry and very disappointed to write this today. I had my nails done 2 weeks ago today. Unfortunately by the end of the following week my nails started to peel. I would have come in last Friday which was exactly a week later but unfortunately I took ill in Morrisons and got taken by ambulance to hospital. Today was tha first chance to come into the salon.
I explained what had happened to be told it is natural to happen after a week and I should have had fillers after 3 days.
I have been coming for years and thoroughly enjoyed every single treatment I have had. The girls are all lovely and I enjoyed a lot of chat and laughs with them all. I always left the salon feeling pampered and looking forward to my next appointment.
Like I say I am disappointed at today's reaction.
Dear Lesley,
Thank you for taking the time to leave a review.
Everyone at the salon sends you our warmest wishes and were sorry to hear about your sudden hospital visit, and are glad you are on the mend.
We are truly sorry that you left disappointed yesterday. As a regular client, your support means the world to us.
To clarify the policy our team member was trying to explain: we offer a 3-day application guarantee where we will fix any issues free of charge. After that window, peeling or lifting is typically down to everyday wear and tear rather than an application fault. By two weeks most clients require a refresh or removal and new gel.
However, given your circumstances and your long-standing loyalty, we absolutely want to take care of you, which is why you were offered an appointment yesterday.
We value you immensely and hope you will visit us again.
Outstanding treatment care.Ellie is excellent and very knowledgeable about all treatments I've had and makes me feel relaxed and comfortable .
Thank you for your lovely feedback! We’re so pleased to hear you had such a positive experience. Ellie will be delighted to know you felt relaxed, comfortable, and well cared for throughout your treatments. Your kind words and trust mean a lot to us, and we look forward to welcoming you back again soon!
Had a 1hr massage with Jackie, absolutely 10/10 on all levels.
Thank you so much for your kind words! We’re glad you felt comfortable and well taken care of during your visit. We truly appreciate your support and look forward to seeing you again for your next treatment!
Very patient and understanding. I'll be back for the same treatment.
Thank you so much for your kind words. I’m glad you felt comfortable throughout the session. I look forward to seeing you again for your next treatment!
Always a pleasure to visit Beauty Factory. Very professional friendly and spotlessly clean Always fantastic first class nail treatments from Jess
Thank you for your amazing review following your visit to the beauty factory. We look forward to seeing you soon.
Very welcoming staff, premises are well set out and very clean. Absolutely lovely experience.
Thank you Jayne
Always a wonderful experience with Jackie. My nails are gorgeous, brows are plucked and tinted to perfection. Thanks for the cuppa and giggle too.
Thank you for taking the time to leave us a review
Wonderful scrub and 1 hour massage with Michaela today. Has taken away all the stress knots from my neck and shoulders and my skin feels great. Michaela provides a very peaceful and relaxing atmosphere ...along with the heated bed and candles ... bliss!
Ella is amazing! She is very professional and always makes you feel welcome and comfortable!
Amazing visit with Jess, was lovely to chat to her and she made me feel so comfortable. Gave me some great advice which has made me already book in another appointment
Thank you so much for your lovely review! We’re so happy to hear you had such a great experience with Jess. It’s wonderful that she made you feel comfortable and gave you advice that helped so much you’ve already booked your next appointment. We can’t wait to welcome you back again soon!
Just fab !Jacqueline is lovely brilliant job as always x
Aww thank you so much! So glad you’re happy with it. Jackie really is great.
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