Creatip
At 0.14 km
BritSalons — Directory of Beauty Salons & Nail Bars
BritSalons — Directory of Beauty Salons & Nail Bars
For residents of Kettering, LA Top Nails-Kettering represents a solid option in the field of Nail salon. Located at 25-27 High St, LA Top Nails-Kettering offers easy access for those interested in related services. Boasting a score of 4.6 from 98 reviews, LA Top Nails-Kettering demonstrates customer satisfaction. Anyone in need of Nail salon can reach out to LA Top Nails-Kettering for availability.
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Great First Time Experience!!! Being from America(Los Angeles) and new the to the area I am very impressed by the level of customer service and skills within LA Top Nails. Anna was the absolute best and sweetest. 10 out of 10 would definitely recommend. Booking my next appointment now!
Amazing
I booked a last-minute appointment before going on holiday and was initially pleased with how my nails looked. However, I did have concerns about hygiene during the service. The tools being used appeared blunt, and I did not see them being sanitised; it seemed as though they had been left out from use the previous day.
After leaving, I realised there were significant issues with the result. My big toenails have been left far too long and wide, to the point where I can’t comfortably wear closed-toe shoes, as the pressure pushes the nail into my skin. Unfortunately, due to the design applied, I’m unable to file them myself to correct the shape.
Additionally, there has been damage to my cuticle area, leaving them sore, bleeding, and uncomfortable.
Although the appointment was convenient at the time, I’ve been left very disappointed with the overall experience and will not be returning.
Hi Cady,
Thank you for your feedback. We’re sorry to hear that your experience did not meet your expectations.
Regarding the nail length and shape, we always follow the client’s request during the service and check with you before finishing to make sure you are happy with the result. However, we understand that sometimes preferences can change after leaving, especially when wearing closed shoes, and we would have been more than happy to adjust this for you.
In terms of hygiene, we take this very seriously. All tools are sanitised in accordance with salon standards. We also use different types of tools depending on the treatment, some of which are designed different and precision rather than sharpness.
We’re truly sorry to hear about the discomfort you experienced with your cuticles — this is not the standard we aim for. If you are open to it, we would really appreciate the opportunity to have you back so we can assess and correct the issue for you.
Please feel free to contact us directly — we’d be more than happy to assist.
Very misleading pricing and poor experience.
My daughter booked a gel manicure (French tip) based on the price list displayed in the salon. When she arrived, they started doing acrylic instead. She clearly said she wanted gel, but was told acrylic is cheaper. When she pointed out the listed prices, they suddenly told her gel would cost £60, which is not what is shown.
She was then charged £53 for acrylic, a price that does not appear anywhere on the price list.
Today she also saw another customer being told to pay £45 for a service clearly listed as £35 on the wall.
This is not transparent and feels dishonest. Prices should match what is advertised.
Thank you for your feedback.
We would like to clarify that we DO NOT or NEVER begin any service without first confirming the price with the client. This is a standard part of our process.
Our displayed price list refers to standard, basic services only. Any upgrades such as French tips, , or additional design will result in a higher final price, which is always explained before proceeding.
If a client is not satisfied with the quoted price, they are free to decline before the service starts.
We take transparency seriously and stand by our process. However, if you would like us to review this matter further, please contact us directly.
Lovely nails always
Always do well for acrylics, super friendly
Nails perfect every time. Really friendly staff.
i had acrylic toes done and watched them pass the file they just used on me(drew blood slightly) the pass to coworker to use on someone else straight after 😟correct me if im wrong but bail file should not be reused and if so should be disinfected atleast!
Very good but a bit expensive
Anna is absolutely amazing... fabulous nails from her EVERY time I come in 🌟🌟🌟🌟🌟
Received a fantastic service from Anna.
Would highly recommend this ever so friendly lady to give you a pedicure
Great service from Anna as always! ☺️
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