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BritSalons — Directory of Beauty Salons & Nail Bars
BritSalons — Directory of Beauty Salons & Nail Bars
In the business directory of Chatham, stands out Nail Zone 88, an establishment specializing in Nail salon. Its premises are situated at 269 High St, covering the area. The community rate this business at 4.7 stars. Those interested can reach out to Nail Zone 88 for availability.
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So many of my friends and family reccomended here and I loved my visit today. So clean and presentable when you go in. A very warm welcome from all staff. I had a pedicure and full set of acrylic overlay on natural nails. Was told £80 but was charged £90? Didn't query it as I think its cause I had french tips and I think that's classed as nail art?? Not sure but none the less I was happy to pay for the service as from start to finish it was just a pleasant experience. I had Ryan and he was amazing. He was chatty and understanding and patient. He took his time and didnt feel rushed at all! My pedicure was to die for. Even gave me a hug cause these were my birthday nails and that hug just warmed my heart. So thank you Ryan 🙏
Ive been loyal to my nail salon for 11 years, so I was apprehensive about change but I'm so glad I listened to my friends and family. Just 1 thing though....need more nail colour choices. Quite limited but hopefully in time they'll gradually get more. Look forward to my next visit xx
UNFORTUNATELY IVE ALREADY HAD TO RE-VISIT 2 DAYS AGO CAUSE HOW THEY WERE JUST PEELING OFF. A DIFFERENT MAN REPAIRED BUT RUSHED IT AND HERE I AM AGAIN WITH IT PEELING AND CHIPPING OFF. ITS SUCH A SHAME CAUSE THEY ARE SO LOVELY AND WELCOMING HERE BUT I DONT PAY ALOT OF MONEY FOR THAT! IVE BEEN GETTING MY NAILS DONE FOR YEARS AND ALWAYS HAD GEL AND NEVER HAD THIS PROBLEM. IVE BEEN CONTEMPLATING ABOUT GOING BACK TODAY TO GET THEM FIXED FOR A 2ND TIME! THATS 3 VISITS IN 2 WEEKS! THATS PRETTY BAD SO IM GOING BACK TO MY OLD NAIL SHOP WHERE IVE NEVER HAD THIS TROUBLE.
Hi Rachel,
I’m truly sorry about that. Things like this not usually happen to our work.
That’s why 2 weeks warranty is apply for all of our services. We’re appreciate your feedback but it would be more helpful if we have been contacted directly from you than receiving your message like this.
We wishing you all the best.
Nailzone88 x
So happy with my nails been going there for 1 year can’t say anything bad about anyone in there always so sweet worth the time and money
Thank you for taking time and leave feedback on us. It means a lot to Nailzone88 team. We hope to see you again soon x
Absolutely love my christmas nails and love Nailzone, great staff and great nails 💞😍🎄
Thank you for a wonderful feedback,Kate! We appreciate your time doing a review for us. We hope you’ll have a good Christmas and see you in a New Year ❤️
Had acrylics done for my son's wedding...3 weeks later look as great as when I had them done ..also friendly and very helpful
Thank you for a lovely feedback, Joanne. It means a lot to us. We hope to see you again soon x
Friendly staff and fitted me in last minute. On the ball with detail 👌
Thank you for your lovely feedback, Maisie. We appreciate it x
They are very lovely always on point I would recommend anyone coming here and very polite
Thank you,Jenny. It’s been a pleasure to have a lovely clients like you ❤️
very good service, super speedy and so friendly <3
Thanks Emily, your words means a lot to us x
I had an extremely disappointing experience at this salon, and I feel compelled to share it—especially with other Black customers and people of colour.
When I first arrived, the shop was very busy. A woman wearing glasses, who I believe is the manager, asked me to return in 30 minutes. I explained that I couldn’t, as I had already paid for parking. I then asked if I could instead book an appointment for later. She agreed and asked what time I could come back. When she suggested 12:30, I replied that 12:45 would work better for me, and she confirmed that was "perfect."
However, when I returned promptly at 12:45, the shop was still just as busy. The same woman then questioned me abruptly and rudely, asking, “What time did I tell you to come back?” I replied that we agreed on 12:45, but she completely ignored me. I stood waiting as she called other customers to be served ahead of me, despite me returning at the exact time we agreed.
After some time, I asked her how much longer the wait would be. She responded dismissively, insisting she told me to come back in 30 minutes—which was not the arrangement we made. I reminded her that several other customers had heard our conversation and could confirm our agreed time. She still insisted I’d have to wait another 15–20 minutes. At that point, I chose to leave.
To my fellow people of colour: please recognise when you're not valued. This experience made it painfully clear that my presence and time were not respected. I had already paid for parking—twice—and was treated as if I didn’t matter. It was disheartening and unacceptable.
To the business: please don’t respond with excuses or denials. You know what happened, and so do I. I’m happy to take my business, and my money, to a place that shows basic decency and respect.
Thank you.
Dear Briana,
Thank you for taking the time to share your feedback.
At our business, we treat every customer equally and with respect, regardless of race or background. However, we also expect our staff to be treated with the same level of respect in return.
During peak seasons like summer holidays, wait times can be longer than usual if an appointment hasn’t been made in advance. We understand this can be frustrating, and we sincerely apologize for any inconvenience or misunderstanding this may have caused.
According to our records, our store manager scheduled a return time for you at 12:00 PM, but unfortunately, you did not arrive at that time. Even by 12:45 PM, as you mentioned, we did not see you. As business owners, we do our best to serve every customer with the highest level of care and professionalism, and we’re sorry that your experience did not reflect that.
We truly hope for your understanding regarding today’s delay and situation. Your feedback is valuable to us, and we will continue working to improve our service for all of our customers.
Warm regards,
Nailzone88
Management Team
Lovely service so friendly and had great humour I will definitely be back
Thanks Katie, we’re appreciate your feedback and hope to see you again soon x
Lovely atmosphere and lovely people❤️❤️❤️
Thanks Millie for your kind message. We hope to see you again soon x
Popped in today on the off chance to get an appointment, such nice friendly people, brought me over a nail colour chart while I waited, so was able to match the colour I wanted didn't have to wait long. The man and lady who did my nails were amazing, did them just like the picture I asked for. Thank you so much will definitely be coming back.
Thank you so much for your feedback, Shaz. We’re glad that you were happy with your experience at Nailzone88. Hope to see you again soon.
It was my first time here and i will be telling all my friends as the service was lovely and very professional and I didn’t have to wait long. Very gental and they listen to your request. I got exactly what i asked for.
Thank you
Thank you for your amazing feedback, Claire. It means a lot to us. We’re looking forward to see you again soon x
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